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Holiday Inn Express Hotel & Suites

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266 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Ortonville, Michigan
Reviewed 9 June 2016

we stayed at the hotel for 3 days shopped and enjoyed ourselves.felt very safe love the pancakes from 8 till midnight was great for ur hunger pains.me nice people had fun shopping at the mall.and was very happy with the service.

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Helpful?
Thank wildbillutter
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your nice comments regarding your recent visit with us. We look forward to accommodating you again in the near future!

Odessa, Florida
Reviewed 23 May 2016

The room was very clean and the staff was friendly, helpful and very accommodation. Stayed with daughter and friends. Great Lakes Crossings Mall is very convenient and close. So close you can walk to it if you choose.

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Helpful?
Thank sharijohnson20
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your nice comments regarding your recent visit with us. We look forward to accommodating you again in the near future!

Hagerstown, Maryland
Reviewed 18 May 2016

I was visiting the automotive plant in Pontiac Michigan and stayed at this hotel. I was very pleased with the hotel and the free breakfast was very nice. Since I was traveling for the company and was with several others in one car it was nice to have the mall within walking distance from the hotel. There were plenty of...

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Helpful?
1Thank sarah0263
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Business Traveler: Thank you for your patronage and for your kind words. The dedicated staff at the Holiday Inn Express Auburn Hills is so very pleased that you enjoyed your visit to our hotel and look forward to your return. If we can ever be of service to you for any special needs please contact us. We appreciate your...

Cedar, Michigan, United States
Reviewed 2 May 2016

The room was clean, the staff was helpful and friendly. Terrific hotel with wonderful location right off the highway. Restaurants very close. The entrance to the hotel is a bit tricky for first time arrival, but if you enter at the main mall entrance, it's an easy in and out.

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Helpful?
Thank Jenifer M
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jen, Thank you so much for your nice comments regarding your recent visit with us. We look forward to accommodating you again in the near future!

Reviewed 18 April 2016 via mobile

We stayed here while on a shopping trip with my daughter. Our room was adequate. However, we had an ant problem. We woke up to a ton of ants covering our snacks and a couple of bites on my feet. I complained to the manager. He said he would "make it right" for me. Nothing has happened. :(

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Helpful?
Thank Lynne G
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into, if you have some spare time and could send an email to Alyssa@trussdevelopmentllc.com she would like to assist you...

Muskegon, Michigan
Reviewed 6 April 2016

The room was wonderful, the fitness center and pool were spotless. Really a great hotel! Staff was friendly and helpful. It was very close the the Palace of Auburn Hills, which was why we stayed. The bonus that surfaced was the Great Lakes Crossing outlet mall in the parking lot and that the kids could walk 100 yards to McDonalds!

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Helpful?
Thank happyvaca2016
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your 5 star review of our Holiday Inn Express of Auburn Hills. I am pleased to hear you enjoyed your stay with us as well as our close location to both The Palace of Auburn Hill and Great Lakes Crossing Mall. It's something our staff takes great pride in, so we value your feedback. We hope you...

Reviewed 31 March 2016

Overall a fair . Price was a little high for the age of the hotel imo. Pool area was nice , but had a smell of sulfur(??) to the water. Staff was polite & friendly. Breakfast was a little on the low end side.

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Helpful?
Thank Scott K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Scott K, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be polite and friendly. However, we would like to apologize for falling short of your expectations regarding our pool and breakfast selection. It is also regrettable that found our price to...

Kalamazoo, Michigan
Reviewed 25 March 2016

We stayed overnight on Friday 3/18/16. We were in town to attend a Pistons game. We live about 3 hours away so to avoid 6 hours in the car with 2 pre-teen boys, we looked into hotels and fun things to do in the surrounding area. We were so please to find a HIE less than 5 minutes from The...

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Helpful?
1Thank barbarafA2751XA
AmyAl-Katib, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to share your feedback of our hotel! The staff is thrilled to hear that you were able to fully take advantage of all the hotel amenities and the surrounding attractions. We hope to see you again in the future for another game, concert or shopping trip!

Marion, Ohio
Reviewed 8 March 2016 via mobile

Hotel was conveniently located in the parking lot of Great Lakes Crossing Mall. It was very clean and the bed was comfy.... But..... The walls are paper thin. We could hear people walking above us. We could hear adults and kids Talking in the rooms next to us. Doors opening and closing and the man next door snoring all night...

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Helpful?
Thank kiki C
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the location of our hotel but would like to apologize that your recent stay did not meet expectations as far as being able to hear your neighbors. We appreciate your comments and will share these with our team so that we can continue to...

Michigan
Reviewed 21 February 2016 via mobile

Stayed for a family weeeknd. Front desk staff was very accommodating and set us up with adjoining rooms. The rooms were very clean, and updated. Everyone was entertained by the robotoilets! Hot breakfast bar is provided, and there is always coffee ready. Great location for shopping. Negatives would be; the pool is small. About average for a hotel though. Because...

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Helpful?
Thank Amy34
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel and location next to Great Lakes Crossing Mall. I am pleased to hear you enjoyed your stay with us and our accommodating staff. It's something our management takes great pride in, so we value your feedback. I would however like to apologize for the inconvenience parking caused for you! We hope you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Variety and Convenience at Our Auburn Hills Hotel The Holiday Inn Express and Suites of Auburn Hills, is 10 miles from Oakland County Int'l Airport (PTK), and offers a free shuttle anywhere within five miles of the hotel, except DTE or The Palace. This suburban Auburn Hills hotel near Metro Detroit, offers activities from shopping at the neighboring Great Lakes Crossing Mall to watching a Detroit Pistons game at The Palace. You'll find something new to do every season, such as splashing away the summer heat at Waterford Oaks Water Park, just three miles away. During the winter you can go skiing at Pine Knob just five miles from our Auburn Hills lodging. Our hotel near Metro Detroit is conveniently located for business travelers, with the corporate headquarters of companies such as Guardian, GM, Continental and Chrysler within five miles of the hotel. Crittenton Hospital is only seven miles from our Auburn Hills hotel. If corporate guests need to host a meeting, we offer two rooms that they can utilize, as well as a 24-hour business center. Our Auburn Hills accommodations offer wonderful amenities such as free high-speed, wired and wireless Internet access, and a complimentary hot breakfast bar. Take time out to relax in our heated, indoor pool and whirlpool or enjoy a workout in the 24-hour fitness center. Our Holiday Inn Express Hotel in Auburn Hills is delighted to meet all of your hospitality needs. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 3990 Baldwin Rd, Auburn Hills, MI 48326-1219
Region: United States > Michigan > Auburn Hills
Price Range: $185 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel And Suites
Holiday Inn Auburn Hills
Auburn Hills Holiday Inn
Hotel Style:
#4 Family Hotel in Auburn Hills
#5 Business Hotel in Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
7 questions
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Charlotte, Michigan
Eastpointe, Michigan
over a year ago
Athens, Tennessee
over a year ago
Beaver, Pennsyulvania, United States

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites were nice”
 of 5 bubbles SLP18111, 8 Aug 2016 | Read review
“u can eat pancakes from 8 till midnight so great for ur hunger pains.”
 of 5 bubbles wildbillutter, 8 Jun 2016 | Read review
“I was on the ground floor and did have some noise from the hallway and rooms above so being on a higher floor would probably help.”
 of 5 bubbles sarah0263, 18 May 2016 | Read review
“Rooms at the front are quieter, but I wouldn't say the rooms at the back are particularly noisey as such.”
 of 5 bubbles damoc727, 20 Feb 2016 | Read review
“Get a room facing the entrance of the hotel, you will not hear the cars from the highway.”
 of 5 bubbles 965andreim, 11 Feb 2016 | Read review
5 of 5
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