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Crowne Plaza Auburn Hills

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Traveller (49)
Room & Suite (53)
Dining (3)
Ratings and reviews
GreenLeaders Gold level
  • Excellent44%
  • Very good31%
  • Average17%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(50 reviews)
“hot tub”(20 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Hotel in Auburn Hills Offers a Free Weekday Area Shuttle by request. Located North of Detroit, the Crowne Plaza Detroit - Auburn Hills Hotel is newly renovated and the place to meet in the metropolitan area. With free high-speed Internet access and weekday shuttle service, our Auburn...
Offers from Crowne Plaza Auburn Hills
Special Offer: Book Direct and Save
Hotel deals
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Location and contact
1500 N Opdyke Rd, Auburn Hills, MI 48326
Hotel website
49.2 km to Windsor Airport
33 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (291)
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116
83
43
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13
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All reviewsfront deskhot tubpeeling wallpaperopen hoursfitness areawedding partydecent hotelnext morningbreakfast buffetindoor poolwould stay here againbusiness tripwould recommend this hotel to anyonecomfortable roomsholiday inna great staystayed one night
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1 - 5 of 267 reviews
Reviewed 14 June 2018

Great room, clean, quiet. Pool and hot tub area is open 24 hours so that was a highlight. A bit pricey but we were staying for a wedding so there was no other choice really. Paid about 240 canadian a night. Only downfall is that...More

1  Thank Courtyy
Response from CPAuburnHills, Manager at Crowne Plaza Auburn HillsResponded 4 weeks ago

Dear Courtyy, We're so pleased to know you enjoyed your visit at our hotel. Please know we appreciate your patronage and look forward to another opportunity to be your host. Please visit again, soon! Sincerely, Chuck D. General Manager

Hotel's Favourite
Reviewed 28 April 2018 via mobile

...you have nothing to lose but mediocrity! I am often reluctant to leave a 5 star rating. That just doesn’t leave room for improvement. As much as I travel I am always hoping for improvement. I did not hesitate at all giving this hotel 5...More

Thank Claude P
Response from CPAuburnHills, General Manager at Crowne Plaza Auburn HillsResponded 4 May 2018

We're quite pleased to learn of your satisfaction with your experience at our hotel. Please know we truly appreciate your patronage and hope for the opportunity to once again be your host. Please visit again, soon! - Chuck DeSantis

Reviewed 23 May 2018

When arriving at the hotel we encountered a pubic hair as well as mold on the bathtub. There was also mold on the shower curtain. Room service brought the wrong food and the tray was left in the hallway all day. The electrical plugs in...More

2  Thank Stephanie D
Response from CPAuburnHills, General Manager at Crowne Plaza Auburn HillsResponded 29 May 2018

We regret your disappointment with our hotel. We'll investigate the specifics you brought to bear and seek sustainable solutions. Thank you for your insight, we're better for it. - Chuck DeSantis

Reviewed 14 May 2018

I don't usually leave a review if a hotel is outdated, but this one needs it badly. Everything in it screams about it. Because of it it looks like it's filthy and sticky and not fresh. We wanted to try a swimming pool, but my...More

1  Thank TravelAddictCA
Response from CPAuburnHills, Front Office Manager at Crowne Plaza Auburn HillsResponded 18 May 2018

Thank you for allowing us to be your host. We are very aware of our need to be prepared properly for every guest. I do apologize for your disappointment. We will review our practices and any possible incidents that may have led to your concerns,...More

Reviewed 11 April 2018 via mobile

The rooms were very nice & clean. The pool was a good temperature and had plenty of seating for those who wanted to watch others swim. The exercise room had a good variety of equipment to use & they provide a water cooler to fill...More

Thank katebackstrom
Response from CPAuburnHills, Manager at Crowne Plaza Auburn HillsResponded 20 April 2018

We're pleased to know you enjoyed your visit to our hotel. thank you for allowing us to be your host. We hope you'll grant us another opportunity, soon! - Chuck DeSantis

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Non-Smoking Hotel
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
US$115 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Auburn Hills
#8 Family Hotel in Auburn Hills
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Auburn Hills
#8 Family Hotel in Auburn Hills
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (53)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
tatumka
14 April 2017|
AnswerShow all 2 answers
Response from ChuckDeSantis | Property representative |
Good Morning, We have room rates that do, or do not include breakfast for two persons, maximum. Please feel free to call our reservations department at 248 373 4550 for information regarding the reservation you made. Thank... More
0
Votes
Bradley J
11 March 2017|
Answer
Response from Ouma E | Reviewed this property |
sorry not sure about that...call the hotel directly and ask the front desk associate when u make reservations.
0
Votes
Miles W
6 May 2015|
Answer
Response from CPAuburnHills | Property representative |
Thanks for inquiring about our hotel. While we've many fine amenties in our hotel, we do not offer rooms with a fireplace. I hope you'll continue to consider our hotel for your stay....
1
Vote
Room Tips
"Lower level because of the slow elevator."
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"The side on the parking has more sunlight"
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"We had an eastern exposure room"
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"back side higher level"
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