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BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

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BEST WESTERN PLUS Albert Lea I-90\/I-35 Hotel
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296 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel
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Showing 296: English reviews
Lees Summit
Reviewed 22 November 2016

The room and common areas were very clean. There was a hockey team there that were a little loud but they calmed down early and the hotel was not responsible. The breakfast was great and there was a large variety. The bed was a little soft for me but my husband loved it. Good pillows!!

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Helpful?
Thank Marlene M
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us! We apologize about the group in house being a little noisy. I am happy they quiet down at a decent time. I thank you for letting us know how we are doing. We hope to see you again soon. Happy Holidays!

Forestport, New York
Reviewed 8 November 2016

Super curtious pleasent staff. Clean quiet comfortable room. Extremely affordable! Free breakfast had many options and breakfast area was very clean. I highly recommend this best western to any traveler searching for a good nights rest.

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Thank grippe4
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for letting us serve you. We enjoyed your company. If there is anything we can do for you in the future. We are only one call away! Thank you and Happy Holidays!

Santa Fe, New Mexico
Reviewed 26 October 2016

We were in corner room on the first floor next to the stairs. We could hear every move made by the people above us. They were up until 1:00 or so walking around. The front desk person who checked us in was very pleasant and gave us a great suggestion for dinner. I would consider passing it up though if...

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1Thank SWTraveler2014
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

I am very sorry about the experience that occurred with the occupants above you. This is not a usual problem at our property. We hope you will reconsider staying with us in the future. If anything like this would ever occur on your next trip we highly recommend to bring this to our attention right away. We can call the...

Ames
Reviewed 23 October 2016

Arrived to find that the pool and hot tub were closed due to renovations. We were told we could use the pool and hot tub next door. Didn't feel like walking across one parking lot to another, and back in wet suits. We checked in, had a room on the second floor which was fine, since they have an elevator....

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1Thank Mary T
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We are very sorry about the pool being closed. We had an emergency and had to repair the leak right away. We apologize we did not contact you right away regarding this issue. The elevator stopped working late Friday evening out of the blue. We called our service tech right away. I would love to discuss this matter more with...

Albert Lee, United States
Reviewed 15 October 2016

Excellent stay clean and decent service, we stay at these hotels because of their clean and professional manner. I hope to stay at this hotel again the staff was excellent and so was the spa. These hotels are always a nice choice

Review collected in partnership with Best Western
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Thank Richard F
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for letting us serve you. Happy fall from Best Western Plus to you.

Mount Prospect, IL
Reviewed 8 October 2016

Hotel undergoing remodeling ... not sure what they're going for as the new carpet looks very modern and doesn't go with rest but maybe it will look good when done. When checked in I asked about getting a better price because price on hotel website was better than my reservation when I checked. Front desk refused saying they are sold...

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1Thank vmj13
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us. We are are very sorry your experience was not up to your satisfaction. There was an error in the new carpet however you are correct there will still be some remodeling in the guest rooms. I apologize for not being able to match an online rate. It is up to the hotel to honor it...

Green Bay, Wisconsin
Reviewed 6 October 2016

This was a great choice for us. We needed a place for the night on our way to the Black Hills. We found this on-line as we were travelling. The hotel had good reviews and an affordable rate. We were not disappointed!

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Thank Janet P
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us!

milwaukee,wi
Reviewed 3 October 2016

Arrived approximately 2:30 pm, heading westbound at the start of our trip. No one at the counter to check in. We waited 10 minutes or so and then left. Even rang the bell on the counter a few times, nothing. Came back around 4:30 and there was a woman at the counter. Check in was quick but I had requested...

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Thank grandmatana
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for choosing us. We are very sorry about the check-in experience you encountered at the desk. We thank you for trying us again and giving us a second chance.

Springfield, Illinois
Reviewed 1 October 2016

I booked it on line not knowing what to expect but was pleasantly surprised to find a really nice place. Newer and clean and comfortable at a reasonable rate. My only beef is that there's no ice machine on the second floor, minor but inconvenient since you have to go to the first floor, middle. The breakfast is like all...

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Helpful?
Thank TechyD
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for choosing us. If we ever do any major constructional work to the upper level we will definitely install a second ice machine. Sorry this wasn't available for you now.

Rochester, New York
Reviewed 30 September 2016

We stopped for one night on our way to South Dakota. We were given a room (#230) intended for a disabled person so it was a little different from a standard room. Sink did not drain and the shower was difficult to use. It was on the highway side of the building so was a little noisy for a light...

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Helpful?
Thank Adrian B
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We are very sorry about the room type you were given and for the sink being slow. I was trying to look into your reservation details to see how you booked your room. I wasn't able to find it. However, we are still extremely sorry for the experience you had at our property. I hope you give us another chance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
This property has just had a complete upgrade.. 37" flat screen TVs, all new furniture, all new granite in bathrooms, all new bedding and drapes, it is awesome!! ... more   less 

Additional Information about BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

Address: 821 East Plaza Street, Exit 157 Off I-90, Albert Lea, MN 56007
Region: United States > Minnesota > Albert Lea
Price Range: $99 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Holiday Inn Albert Lea
Albert Lea Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel staff and other travellers.
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Wild Rose
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Questions? Get answers from BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you do not have thee room over the hotel's front door/lobby.”
 of 5 bubbles KSO, 8 Dec 2016 | Read review
“Newer and clean. Easy on and off road.”
 of 5 bubbles marlenem563, 22 Nov 2016 | Read review
“top floor as you don't hear people stomping on top of you, like we experienced the first night”
 of 5 bubbles grandmatana, 3 Oct 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles adrianb31, 30 Sep 2016 | Read review
“Whirlpool room with king bed was really nice.”
 of 5 bubbles carries616, 23 Sep 2016 | Read review
5 of 5