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Holiday Inn Alexandria

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Holiday Inn Alexandria
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111 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Rosemount, Minnesota
Reviewed 26 June 2015

We got there and the hotel was full, we had a reservation waiting and got our room. The lobby was nice looking, but when we went to our room we quickly discovered a way to go back in time. I thought we were back in the late 80's or early 90's. Knowing the hotel was full due to a major...

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Helpful?
Thank Mitchell S
Duane R, Manager at Holiday Inn Alexandria, responded to this review

I apologize for the issues you experienced and your comments will help me to correct these issues in the right areas. I am glad to hear that the staff treated you well. Thank you again for your feedback!

Saint Peter, Minnesota
Reviewed 24 June 2015

We traveled to Black Hills and back and this was our last night of the 8 night trip. Payed twice as much for the room as the other 5 hotels and like this one the least. Only came here because other places were full. We were tired and hungry, had a very long wait in the restaurant. Hard to understand...

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Helpful?
Thank dreamredwing
Duane R, Manager at Holiday Inn Alexandria, responded to this review

Thank you for the comments. I will work on the issues you had that I can and we have noted that having the restaurant open earlier and putting the lobby coffee out at 6 instead of our usual 7 for this event is a good idea for next year. Looking at the AC unit in your room to ensure that...

Minnesota
Reviewed 22 June 2015

LOL is all I can think of think of to say about the housekeeping skills of the staff here. My kids could make a bed better than the girls I saw working here. I can't fault these young ladies, they are very young, and I'm not sure my housekeeping skills were any better at that age, but I paid to...

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Helpful?
1Thank JCJake
Duane R, Manager at Holiday Inn Alexandria, responded to this review

I appreciate your detailed comments! I am glad your kids had fun in the pool area, and that you rated the service well. We all care about our guests and try to make everyone feel like family. Thank you for pointing out positives! I am concerned about the condition of your bed and the bathroom. There should never be "leftover"...

Abbotsford, Canada
Reviewed 19 June 2015

This hotel gives pet owners their worst room. T was damp from too wet carpet, the bathroom was dirty and the door was warped. The tub was so old it was black with embedded grime. I paid the same price as every other person checking in, but got a substandard room. Holiday Inn has lost its reputation in this case...

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Helpful?
Thank Echograndy4
Duane R, Manager at Holiday Inn Alexandria, responded to this review

I am so sorry that your room was not up to our cleanliness standards, I will work with and coach our housekeeping staff to make it right. If I can do anything for you please contact Duane at the hotel. Take care and thank you for the comments, I can't fix things without your feedback!

Red Wing, Minnesota
Reviewed 27 May 2015

We stayed in a room that allowed pets. The curtains and bed spread were stained and the shower was not cleaned prior to our arrival as there was long black hair on the shower walls and by the drain. The location is good and it was the only hotel in town that I could locate that did allow pets. Perhaps...

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Helpful?
Thank Michelle M
Duane R, Manager at Holiday Inn Alexandria, responded to this review

I am very sorry about the cleanliness issues you experienced, and thank you for letting me know. I will follow up with the staff who serviced your room and do everything I can to make sure it does not happen again! Glad you were able to bring your pet! We are pet people and are happy to offer pet rooms...

Hillman, Minnesota
Reviewed 21 May 2015

Nicely updated hotel. Smaller, but works for this area .Restaurant Rudy's had good food, but lighting was very dim where I sat, I used my cell phone flashlight app to read the menu. Only thing I didn't care for was a strange smell in stairway>beginning of hallway-some type of combination between musty and bathroom smell??? Very friendly staff.

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Helpful?
Thank cjohnsonlindgren
Duane R, Manager at Holiday Inn Alexandria, responded to this review

Thank you for the great review and I will look into your comments to find out what is the cause. Take care!

Alexandria, Minnesota
Reviewed 20 May 2015

The staff is most helpful asking often if we needed anything. The family had a birthday party for an 8 year old little boy so we had several kids out to swim. The large gathering area and tables around the pool were comfortable and things were kept clean by staff. This hotel has a great place to eat along with...

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Helpful?
Thank Pauljameskruchten
Duane R, Manager at Holiday Inn Alexandria, responded to this review

Thank you so much! We are proud of our place and work hard to make everyone feel like family, your comments are appreciated!

Minneapolis, Minnesota
Reviewed 28 April 2015

Stains on bedding and cigarette burns. Loud fan that came on randomly, even though we had it on "off." Broken toilet. Thin walls and cheap windows, causing every noise to be heard within and outside the hotel. Hotel also overcharged us. We contacted them. They corrected the charged, but then charged us for the overage again - complete incompetence or...

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Helpful?
Thank AmyPlus2
Duane R, Manager at Holiday Inn Alexandria, responded to this review

I am so sorry to hear about your experience during your recent stay. I would like to reach out to you about your stay and specifically about the credit card charges. Please contact the guest services manager or myself, the GM of F&B at 320-763-6577. I want to make things right! Take care and hope to talk to you soon.

Worcester, Massachusetts, United States
Reviewed 21 April 2015

I travel every week for business. The restaurant attached to this hotel, the food at least, is terrible. Nice bar though. The thermostat in the room doesn't work. My room was pool side and kids threw balls at my door and window. The channel list for the TV was completely out dated. There was no "do not disturb card" for...

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Helpful?
1Thank MissZoie1
Duane R, Manager at Holiday Inn Alexandria, responded to this review

I am very sorry to hear about your experience. I am interested in hearing more. We have wonderful comments on the food in general, and I would like to find out what you had and when so I can go back and fix the issue and ensure that it doesn't happen again! I also want to follow up on your...

Moorhead, Minnesota
Reviewed 21 April 2015 via mobile

The woman at the front desk was friendly and they had some delicious cookies for guests when the check in. Restaurant, bar, and expansive pool area (no slide though) on site. Just off the interstate which is good. I couldn't help but feel as if this hotel needs to be freshened up a bit. It wasn't dirty, just had a...

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Helpful?
Thank ecorafterguy
Duane R, Manager at Holiday Inn Alexandria, responded to this review

Thank you for the review! I am happy to hear that our staff took good care of you and made you feel welcome! And touching up paint and wood scratches is a 365 day a year job in our hotel, that wonderful pool area means lots of kids and lots of activity!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome!The Holiday Inn Alexandria offers a casual resort like atmosphere and is conveniently located at the intersection of I-94 and Hwy 29 South. Our unique setting makes us the ideal destination for the business traveler as well as those looking for a relaxing getaway. We also offer meeting accommodations for up to 400 people.The beautiful community of Alexandria, MN features a landscape lavish with lakes and offers a variety of outdoor activities. The Holiday Inn Alexandria is near several local attractions, golf courses and a stroll through our beautiful downtown is always a treat. Attractions near the hotel include: Carlos Creek Winery, Casey's Amusement Park, Viking Speedway, Runestone Museum, Maritime Museum, Andes Tower Hill with skiing and tubing, 500 miles of snowmobile trails, and a variety of unique Antique Shops. Brought the kids? We offer a large indoor recreation area which includes a swimming pool, whirlpool, wading pool, sauna, fitness center, game room, volleyball court, basketball hoop, hockey nets, pool table, and ping pong.Hard day at work or play? After you ve had a chance to settle into your newly renovated room, join us in Rudy s Redeye Grill; conveniently located inside the hotel, for classic American fare in an Old Chicago style setting. Rudy s has the best steaks in town as well as fabulous sandwiches and pizza.We look forward to your stay here at the Holiday Inn Alexandria where it is always our pleasure to serve you! ... more   less 

Additional Information about Holiday Inn Alexandria

Address: 5637 Highway 29 South, I-94 and Highway 29, Alexandria, MN 56308
Region: United States > Minnesota > Alexandria
Price Range: $140 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Alexandria 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Holiday Inn Alexandria Hotel Alexandria
Alexandria Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Alexandria staff and other travellers.
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Questions? Get answers from Holiday Inn Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are traveling without kids, the best room would be at a different property.”
 of 5 bubbles VikingJake, 10 Mar 2016 | Read review
“Ask for the first floor due to the lack of an elevator.”
 of 5 bubbles 253bretta, 10 Dec 2015 | Read review
“Stay Somewhere Else”
 of 5 bubbles MomRocco, 4 Oct 2015 | Read review
“To be near the activities center, you need to choose a room location, or it is a bit of a walk from the hotel wings.”
 of 5 bubbles FrankR_42133, 3 Aug 2015 | Read review
“To have a quiet room ask for one away from the pool, but if you are there for the amenities, choose a pool facing room.”
 of 5 bubbles JCJake, 22 Jun 2015 | Read review
5 of 5