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Mercure Alger Aeroport

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597 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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New Delhi, India
Reviewed 4 days ago NEW

Probably traveling frequently all over the world my expectation threshold is high, that may be the reason I found the hotel fairly average. The check-in was slow despite on-line check-in, restaurants were ordinary, assistance through the front desk left lot to be desired and there was no response from the hotel to my request of airport pick-up compelling me to...

Review collected in partnership with Mercure Hotels
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Helpful?
Thank lovayager
Paris, France
Reviewed 4 days ago NEW

I have been invited for an event at this hotel.....the security team at the entrance know nothing about guest service and politeness.....they consider the guest as a terrorist and their way of talking to their guests is really harsh. When inside the hotel, you feel like the teams are doing a favor to you as if you are begging for...

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Helpful?
Thank jeandupres2017
Jesi, Italy
Reviewed 1 week ago NEW

Staying at this hotel a few times per year and I see the worse. Hotel ever renovated with too high priced for what it offers. Elevators that don't work and check in/out Service very slow. Good location and the restaurants

Review collected in partnership with Accorhotels.com
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1Thank simoneolivi
Reviewed 1 week ago via mobile

I arrived on Saturday evening with a written confirmation number and a credit card number, they told me it was cancelled by the system and instead of 6 nights I could stay there only 2, I mean we are in Algiers and not in New York... I slept there one night in a smelly and dirty room with the water...

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Helpful?
Thank Fabio R
Vancouver Island, Canada
Reviewed 3 weeks ago

Great location, best service!I have been staying at this hotel for nearly 4 years. The staff is helpful and the hotel location is few miles away from the ariport and adjacent to one of the largest shopping centers.

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Helpful?
Thank Dynamic1979
Ramallah, Palestinian Territories
Reviewed 20 March 2017 via mobile

Been in the hotel in March 2017, the location is couple of minutes away from the airport, very far from the the capital and far from the traffic. The rates are high, and the service is bad. The rooms are not clean, and the hotel is not maintained. See the pictures...

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Helpful?
Thank Rqutub
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Rqutub Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

New Delhi, India
Reviewed 18 March 2017

Early it was value for money, but now it has become expensive. Service also needs to be improved. The rooms still needs to be renovated. Wi-FI speed have big plus for this hotel and has improved drastically.

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Helpful?
Thank vivek772015
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Vivek772015, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Montreal, Canada
Reviewed 15 March 2017

I have been travelling to Algiers fr Business for the past 5 years and had he opportunity to stay several times at the Mercure. I would like to state first that the people and service at the Mercure is very good. Each time I stay there, I have the feeling that the people working there are trying to make up...

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Helpful?
Thank Seb D
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Seb D, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate...

Ottawa, Canada
Reviewed 7 March 2017

A grand entrance lobby, but look closer and you will see this place hasn't been decorated or modernised since the day it was built. Shabby rooms and amenities, poor restaurants and bar. In general, overpriced and low quality service. I'm glad I wasn't paying the bill.

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Helpful?
Thank Patrick R
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Patrick R Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate...

Elgoibar, Spain
Reviewed 7 March 2017

Old, not renewed for ages, horrible WC furniture, lifts not working properly, ... too poor for the price you pay. In my room, the shower poured a very small quantity of wáter and the curtain to cover it must be more tan 20 years old. Difficult to find a socket in the whole room and extremely poor light within the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank vladdra1
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Vladdra1 Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16024, Algeria
Region: Algeria > Algiers Province > Bab Ezzouar
Price Range: $194 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Grand Mercure Alger Aeroport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Alger Aeroport staff and other travellers.
3 questions
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give better look of the city.”
lovayager, 20 Apr 2017 | Read review
“Any of the newly renovated room at floors 1-7”
Dynamic1979, 28 Mar 2017 | Read review
“Choose a room facing the street”
vivek772015, 18 Mar 2017 | Read review
“Simply don't go...”
  • ceiling
  • Sink
  • Bathroom sink
  • carpet
688laurentv, 11 Nov 2016 | Read review
“i was in room no 1215 which has a gutter smell so avoid this room not sure if the other room too have this smell”
600ramans, 29 May 2016 | Read review
5 of 5