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Mercure Alger Aeroport

11/06/2017 12/06/2017
1 room 2 adults 0 children
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621 Reviews from our TripAdvisor Community

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Showing 174: English reviews
An Accor traveller
1 review
Reviewed 27 March 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank An Accor traveller
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Bologna, Italy
Reviewed 18 March 2015

The price is very high for Algeria and I really expected it was better. It requires to be renovated and maintenance. In any case, it has comfort you need for a business trip and the Algerian restaurant is good. It is close to the Airport.

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Helpful?
Thank GABRIELE F
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

Dubai, United Arab Emirates
Reviewed 15 March 2015

Used to go to this hotel several time as the options in Algiers are limited. They charge very high price for poor service & room. Even if room service try hard to keep the place clean, the hotel is old fashioned and lot of marks on the carpets. It takes age to do the check-in & check-out, even if you...

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Helpful?
Thank Dadar D
A-Lambrechts, Gérant at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

Santiago de Cuba, Cuba
Reviewed 11 March 2015

its main advantage is to be located close to the airport. Then honestly it is a bit ageing in many parts. Check in took 20 mn....a computer problem, ok. They did not even consider allozing us to leave the bags and come back later. They wanted to fix the problem, but could not. The rooms are old as well, with...

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Helpful?
Thank ClubGGG
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Istanbul, Turkey
Reviewed 10 March 2015 via mobile

I promised you to give some info about my stay in mercure. But I am sorry that I will not be able to do it. I arrived today to the hotel tried to chech in with my already paid 3 nights but the lady at the front disc told my that I have no bocked nights and I should call...

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Helpful?
Thank Nidal S
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to have...

Lugano, Switzerland
Reviewed 7 March 2015

Let's start with the positive: the hotel has a nice entrance lobby: large and with a bar on the bottom. Rooms are reasonably sized and quiet (at least, there is not much noise from outside) and the gym is absolutely OK. The reason of the poor rating is simple: the service is poor: from the reception (when I ask for...

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Helpful?
Thank Rafael M
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Seattle, Washington
Reviewed 4 March 2015 via mobile

This is not worth its 4 stars. Room feels empty. Facilities basic looking like a 1 star hotel. Floor is dirts with traces of rust (yes, rust AND dust) on the carpet. TV is not a flat screen, its the kind of TV that records VHS like 20 years ago. The hotel itself looks magnificent. However thenkoment you step into...

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Helpful?
Thank lvhoang
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Opava, Czech Republic
Reviewed 27 February 2015

This hotel is very good located, but is crazy expensive for services which offers. If you are lucky and they give you renovated room most probably it will be clean but even rooms are renovated are not nice enough. Check in and check out is chaotic.

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Helpful?
Thank jakub k
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Istanbul, Turkey
Reviewed 9 February 2015

When I first entered the hotel I was glad to see how modern and well design the lobby looked like, but after checking in and using the elevator to go to my room, I started to be suspicious. The elevator is so old that I didn't even feel safe taking it, as it gave me the feeling that it wasn't...

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Helpful?
Thank SARA B
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Stockholm, Sweden
Reviewed 29 December 2014

I stayed five nights at the hotel while on business trip. The hotel and rooms are not is not really modern. There was also a problem with elevators so it was much more reliable to take the stairs the use them.

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Helpful?
Thank ARP_11
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16024, Algeria
Region: Algeria > Algiers Province > Bab Ezzouar
Price Range: $184 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Grand Mercure Alger Aeroport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Alger Aeroport staff and other travellers.
3 questions
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Simply don't go...”
  • ceiling
  • Sink
  • Bathroom sink
  • carpet
688laurentv, 11 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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