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Smiling Hotel

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Traveller (110)
Room & Suite (59)
Dining (32)
Overview
  • Excellent37%
  • Very good30%
  • Average23%
  • Poor9%
  • Terrible1%
2 weeks ago
“Very Friendly Management and Staff”
19 Jun 2017
“Amazing experience”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (139)
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37
28
18
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11 - 15 of 94 reviews
Reviewed 9 November 2015

My wife is Chinese and I am Dutch. We live in China and took this organized trip by a Chinese travel agency. I was the only foreigner is an all Chinese travel company. But I don't speak Chinese! 2 other Chinese friends of ours accompanied...More

1  Thank Reinier M
Reviewed 24 September 2015

It had so many stars on the website. The price looked good, but it turns out it was worth just a bit less than the amount we paid. To start I had a terrible time getting the management to confirm an airport pickup. The website...More

Thank davidasia
Reviewed 25 July 2015

The Smiling Hotel & Spa is one of my favorite hotels. On arrival, I was greeted by the friendly staff with a welcome drink (nice touch). I was upgraded to a larger room (which was delightful and unexpected). I ate in the restaurant several times...More

Thank rom619
Reviewed 7 June 2015

The reception area is medium in size with no air-con. The receptionists are very welcoming and helpful. The room is very very huge for a standard room, the size is as big as the suite in some hotel. The room equips with 2 queen-sized beds...More

1  Thank Stormy K
Reviewed 5 May 2015

Smiling hotel yet make me could not smile. Contact number unable to get through! E-mail to remind for pick up from Airport upon arrival no response, free pick up end up no one turn up, very disappointed! Room air-cons is not strong enough! warm! Power...More

Thank Lily C
Response from SMILINGHOELSiemReap, Director of Sales at Smiling HotelResponded 7 May 2015

Dear Lily C, We would like to thanks to you for taking the time to comment on our services and sharing your experience during your recent stay with us. We attempted to make our guests felt satisfied with our services, as you've mentioned we have...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Wheelchair Access
Dry Cleaning
Laundry Service
Shuttle Bus Service
Room Service
Free Parking
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$30 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#130 Luxury Hotel in Siem Reap
#165 Spa Hotel in Siem Reap
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$30 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#130 Luxury Hotel in Siem Reap
#165 Spa Hotel in Siem Reap
Room types
Suites, Non-Smoking Rooms
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Traveller (110)
Room & Suite (59)
Dining (32)
Pool & Beach (11)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"Get a room at the back of the hotel facing the pool and on the highest floor possible."
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"Ask for a room facing the pool"
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"A pool view room is the best."
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"Rooms not overlooking the pool might be quieter but also may not have a good view. Highest floor appeared to..."
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