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It had so many stars on the website. The price looked good, but it turns out it was worth just a bit less than the amount we paid. To start I had a terrible time getting the management to confirm an airport pickup. The website...More
The Smiling Hotel & Spa is one of my favorite hotels. On arrival, I was greeted by the friendly staff with a welcome drink (nice touch). I was upgraded to a larger room (which was delightful and unexpected). I ate in the restaurant several times...More
The reception area is medium in size with no air-con. The receptionists are very welcoming and helpful.
The room is very very huge for a standard room, the size is as big as the suite in some hotel. The room equips with 2 queen-sized beds...More
Smiling hotel yet make me could not smile.
Contact number unable to get through!
E-mail to remind for pick up from Airport upon arrival no response, free pick up end up no one turn up, very disappointed!
Room air-cons is not strong enough! warm!
Thank Lily C
Response from SMILINGHOELSiemReap, Director of Sales at Smiling Hotel & SpaResponded 7 May 2015
Dear Lily C,
We would like to thanks to you for taking the time to comment on our services and sharing your experience during your recent stay with us. We attempted to make our guests felt satisfied with our services, as you've mentioned we have...More
Stayed in Smiling Hotel in Siem Reap as part of a company incentive trip. It’s a 4Star/3Star hotel that seems to cater mainly for tour groups, as much as I can tell from the time I stayed.
The hotel itself isn’t located on the main...More
US$38 - US$825 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#140 Luxury Hotel in Siem Reap
#181 Spa Hotel in Siem Reap
Number of rooms
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