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The Privilege Floor by BOREI ANGKOR

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The Privilege Floor by BOREI ANGKOR
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2,365 Reviews from our TripAdvisor Community

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Showing 1,782: English reviews
Reviewed 16 December 2016 via mobile

This hotel is wonderful, Bona and Andy were excellent hosters, they were aware of us every day! The hotel is very well ubicated, 15 minutes from Airport and they pick you up and the breakfeast was included. Just 10 minutes to Angkor Wat. The rooms are big with a good view. For sure if we come back to Siem Reap...

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Helpful?
1Thank Alejandro E
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Alejandro E, Thank you very much for all the positive notes given us here. We can’t wait to serve you again in the future if you happen to come back and give us another opportunity. Kind regards, Chan Sophea General Manager

Tacoma, Washington
Reviewed 15 December 2016 via mobile

My boyfriend and I stayed on The Privilege Floor for our recent trip to Siem Reap. This was by far the best hotel and staff we have experienced! Alex, Jenny, and Sokmen were so welcoming, joyful, and friendly. Andy was our personal concierge, and was absolutely wonderful! He arrived to pick us up from our bus and 'welcomed us home.'...

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2Thank melclair22
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Melclair22, Thank you very much for the positive note on our service. It takes time and efforts to get each team member well trained as to optimize personalized service at the optimal level. Therefore, it is our great pride to see that you enjoyed the encounters with our team. As we are constantly improving our services and facilities from...

Sydney, Australia
Reviewed 15 December 2016

We have warmely welcome by Jenny . She is very professional and provide the best all the imformation of Temple and City to us. Mr. Dy our driver , He always looing after us very well and also provide us the cool towel and cool water every times very helpful and friendly. I would like sent regard to whole team...

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Helpful?
2Thank krystalchen3
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Krystalchen3, Thank you for your kind comments you have shared here. We are happy to hear, that you have enjoyed your time with us. Rest ensured that we will do whatever it takes to be appearing on top notch at all times. As we continue to do so, trust that your next visit will make a lot of better...

Taipei, Taiwan
Reviewed 15 December 2016

We had a pleasure stay here with my friend . We are stay in 333 and 325. Have a great stay and enjoy with service . 05person of us have a fun and cocktail hours very special. Thank you so much Alex and Sokman and all the team . We will come again looking to Alex. This hotel is a...

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Helpful?
2Thank 624,279,876
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear 624279876, Thank you so much for sharing your wonderful experience here. How happy we are to hear that you had a great time with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service goes beyond our customer’s expectation. We look...

Reviewed 15 December 2016 via mobile

Amazing hotel!! We welcomed by Bona, assistant Manager, which was great and did everything to make our stay unforgettable. Excellent service, great Breakfast and great SPA. Definitely we will come again!!

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Helpful?
2Thank Rami H
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Rami, Thank you for taking the time to write your review, your comments are very much valued. We really appreciate your comments regarding our service. Our team takes their roles in our industry very seriously and try, every day, to ensure our operational excellence as to fulfill your satisfaction and meet your and every customer’s expectation. Thank you again,...

Reviewed 14 December 2016 via mobile

The privilege floor and boutique was outstanding!!!! The staff and attention to your every need was like nothing else I've ever experienced. I would recommend this beautiful hospitable resort to anyone visiting siem reap. I plan on visiting again and sending family there. The sincere staff especially (Judy) was above and beyond. One night I was not feeling well and...

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Helpful?
1Thank kristi m
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Kristim, We are fortunate to have your review sharing with us to other travelers here. We are happy to read your kind words which are definitely making our day. Thank you for choosing us, trusting us, and giving us this opportunity to fulfill your happiness and satisfaction. Kind regards, Chan Sophea

New York
Reviewed 14 December 2016 via mobile

Loved it. We decided to upgrade to the package, and glad we did. You get your money's worth, especially if you're short on time. You get car and driver for the day, appetizers, drinks, laundry and a wine bottle each night included. Driver was great, car was great, took us where we wanted to go. Best to review where you...

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Helpful?
3Thank us3345632
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Us345632, Thank you for helping us to share your experience here. We are glad you enjoyed having a great time with us and we can’t wait to serve you more if you happen to come back and give us another chance during your next visit. Kind regards, Chan Sophea General Manager

Guangzhou, China
Reviewed 13 December 2016

I had a wonderful time and special dinner with my family in this wonderful hotel. Alex is a very nice and handsome host. I will strongly recommend you to come. This is the first time I visit Angkor wat. It is much more than I expected. Sights are very beautiful and people are friendly. I have a wonderful time with...

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Helpful?
Thank 13,923,388,133
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear 13923388133, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your returning visit in...

Phuket, Thailand
Reviewed 13 December 2016

We stayed here with my family for three nights and loved it so much we booked back to return a month later! Thats when you know a place treats you right. Mr. Alex and other really wonderful team members made us feel like royalty. It was a great location so close to all the sights we wanted to see, luxurious...

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1Thank _aimeegrainge
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear _aimeegrainge, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Kind...

Reviewed 11 December 2016 via mobile

Had made reservation for five nights.. Met and picked- up at the airport by our host Alex...Have travelled a lot but have never been to a hotel like the Privileged Floor @ Borei Angkor.Service is exceptional..!!!. Alex have been fun, very attentive to and have provided our every need with our stay at The Privileged floor. Upon our check in,...

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Helpful?
2Thank Loida L
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Loida L, Thank you very much for the positive note on our service. It takes time and efforts to get each team member well trained as to optimize personalized service at the optimal level. Therefore, it is our great pride to see that you enjoyed the encounters with our team. As we are constantly improving our services and facilities...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more   less 

Additional Information about The Privilege Floor by BOREI ANGKOR

Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $116 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Privilege Floor by BOREI ANGKOR 5*
Number of rooms: 19
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Siem Reap
#4 Family Hotel in Siem Reap
#6 Spa Hotel in Siem Reap
#7 Luxury Hotel in Siem Reap
#24 Business Hotel in Siem Reap
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Privilege Floor is worth the extra cost, which is not much.”
 of 5 bubbles glennrleduc, 20 Mar 2017 | Read review
“We stayed at the garden view, no morning sun and quiet”
 of 5 bubbles rene518, 20 Mar 2017 | Read review
“Choose rooms on privilege floor. It comes with its own driver”
 of 5 bubbles TomLaila, 19 Mar 2017 | Read review
“def. choose the Privilege Floor for a reasonable treat”
 of 5 bubbles sebastianp312, 10 Mar 2017 | Read review
“Tuk Tuk to cityis about 2$ - hotel staff can call you one anytime you need. Will arrive within 1-2 minutes.”
 of 5 bubbles laurawX3011TJ, 8 Mar 2017 | Read review
5 of 5