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Secrets Pavilion Urban Boutique Hotel

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Secrets Pavilion Urban Boutique Hotel
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322 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Jakarta, Indonesia
Reviewed 14 November 2016 via mobile

Located only 5 mins on foot from Old Market and Pub Street, this hotel is a perfect stay for those who want to combine fun and tranquility during their holiday. Cleanliness : 8 Location : 9 Hospitality : 10

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Helpful?
Thank Ricky W
Phnom Penh, Cambodia
Reviewed 5 November 2016

Travel a lot in Cambodia and this is a very good choice to stay in Siem Reap. The staff is very accommodating and helpful with all small issues you might have. Had a 100 $ bill which got rejected in a shop (due to a small 3mm tear). They just took it and changed it for me. Also the booked...

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Thank flytheworld246
Cape Town, South Africa
Reviewed 2 November 2016 via mobile

This hotel has just had a total overhaul, spa still in its finishing stages. Beautiful new look, loved the pool area which feels a bit secluded and also thought the hand painted murals in our room were quite special. Managed by well experienced and super friendly Danny. It's in a well located area about 8min walk from main hub. The...

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Thank Leah H
Siem Reap, Cambodia
Reviewed 29 October 2016 via mobile

It is second time for me to stay there. I love this boutique, because it is very close to Night Markets but it is a quiet and peaceful place to stay and its personnels are friendly, they always welcome us with smiling and soft words. Another reason is the cost is acceptable and reasonable. I highly recommend this one.

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Thank Sopanha Y
Calgary, Alberta, Canada
Reviewed 19 October 2016

I returned to Siem Reap and stayed in my favorite hotel again because i like the staff and enjoy hanging out with the friendly people that seem to be drawn there. I was hoping to not be disappointed and hoped nothing had changed,,,, but ,,,, much to my delight things had changed. I had stayed in one of the patio...

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Thank David52362
Mauritius
Reviewed 11 October 2016

i would sincerely recommend this hotel to anyone. excellent place, situated near night market and pub street, quiet and safe region. especially the manager Mr Bong Ny is absolutely wonderful. will make you feel at home. just ask Mr Bong and all is done.The rate is for all budget. easily accessible to Agkor wat and Kbal Spean,

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Thank Jessen P
Minato, Japan
Reviewed 22 July 2016 via mobile

I didn't have any major issues with this hotel but as with many things in Cambodia it was just ok and the hotel could do much better. It seems that if you book a room through agoda or booking.com which tends to be cheaper you will be given an older room. There are two buildings, one old and one new....

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1Thank hangontravelingwoman
Clem B, General Manager at Secrets Pavilion Urban Boutique Hotel, responded to this review

Dear hangontravelingwoman, Warm Greetings from Secrets Pavilion Urban Boutique Hotel. Thank you so much for choosing us for your accommodation needs during your holiday here in beautiful city of Siem Reap last December 2015. We would like to ask for our sincerest apology for some inconvenience that causes you during your stay with us. However we are glad to hear...

Reviewed 11 July 2016

Room is clean, staff so friendly and helpful, hotel view is natural green, food at hotel is very delicious and location is very very good as it close to the Angkor Night Market. It was very special for my trip as 3 days 2 nights there with a good memories and all staff take care well same as we are...

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Thank Phanna S
Copenhagen Region, Denmark
Reviewed 4 July 2016

Really good hotel and full value for money. Beautiful building and layout, with a green garden and a great pool. Staff is very helpfull and friendly, but at the same time also respect the privacy of the guests. We stayed in two spacious double rooms on the second floor for four days. Breakfast is good; choise of eggs and yoghurt...

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1Thank Dorsab
Clem B, General Manager at Secrets Pavilion Urban Boutique Hotel, responded to this review

Dear Dorsab, Warm Greetings from Secrets Pavilion Urban Boutique Hotel. Thank you so much for choosing us for your accommodation needs during your holiday here in beautiful city of Siem Reap. We are pleased to know that we exceeded your expectations in delivering our service and, most of all, we are delighted that you enjoyed your stay with us. Your...

Carolina, Puerto Rico
Reviewed 24 June 2016 via mobile

My family (17 members) was traveling to Cambodia as part of our family vacations. We all stayed in this hotel which treat us very well. The facilities are clean, the price is excellent and they have a pool. The hotel is walking distance from the night market. The problem was that my nephew had his nose blood bleeding one night...

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Helpful?
Thank Sandrafigpr
Clem B, General Manager at Secrets Pavilion Urban Boutique Hotel, responded to this review

Dear Sandrafigpr, Warm Greetings from Secrets Pavilion Urban Boutique Hotel. Thank you so much for staying and for sharing your experience with us. The team were very happy to hear heartfelt compliments . However , we are deeply sorry about the inconvenience, the amount that was been charged was to cover the cost of all damaged linens. In this regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Secluded in a peaceful, tranquil garden yet convenient to Siem Reap's central district. Pub Street, Old Market, Restaurants and the lively Night Market are nearby and only a safe and easy walk away. Relax in your spacious room artfully designed with a fusion of modern luxury and today's Khmer style. All rooms view the tropical setting and are equipped with deluxe amenities. Full resort facilities include the large pool with pool bar, professional spa, restaurant and bar. Enjoy the start of your day with a complimentary breakfast. Our friendly staff will also provide any help or advise you may need. Free Airport pick up and tour arrangements will ensure your visit to Angkor is beyond your highest expectations. ... more   less 

Additional Information about Secrets Pavilion Urban Boutique Hotel

Address: 120 Angkor Night Market Street, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $53 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Secrets Pavilion Urban Boutique Hotel 3*
Number of rooms: 37
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Pavilion Urban Boutique Hotel staff and other travellers.
4 questions
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Kuala Lumpur, Malaysia
over a year ago
Gosford, Australia
over a year ago

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Questions? Get answers from Secrets Pavilion Urban Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor bungalows close to the pool.”
 of 5 bubbles AidaB787, 26 Feb 2017 | Read review
“The patio rooms are really private with their own patio and pool around the corner. Romantic as it gets for a couple”
  • local artist mural painting with local inset tiles
  • private garden patio
  • get together area off the dining room and reception
 of 5 bubbles David52362, 19 Oct 2016 | Read review
“We would like to recommend this hotel for other guest who want to stay with hotel that close to night market.”
  • Room is clean and comfortable.
 of 5 bubbles 252phannas, 10 Jul 2016 | Read review
“cheap, good service, friendly”
  • this is my upgraded room
 of 5 bubbles I4745HKdanielt, 12 Jun 2016 | Read review
“nice room and comfortable to stay for trip”
 of 5 bubbles chovei, 20 May 2016 | Read review
5 of 5