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    Hotel Costaustralis

    Pedro Montt 262, Puerto Natales 6160000, Chile
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$41
    US$150
    US$109
    US$150
    US$109
    US$150
    US$109
    Traveller (287)
    Room & Suite (82)
    Dining (18)
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    Overview

    • Excellent35%
    • Very good44%
    • Average15%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “nice lobby” (4 reviews)
    “city view” (4 reviews)
    “map room” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    3.5 Star Hotel
    All hotel details
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    Weskar Patagonian Lodge
    526 reviews
    #2 of 27 hotels in Puerto Natales
     
    The Singular Patagonia
    639 reviews
    #1 of 27 hotels in Puerto Natales
     
    Remota
    390 reviews
    #3 of 27 hotels in Puerto Natales
     
    Noi Indigo Patagonia
    419 reviews
    #7 of 27 hotels in Puerto Natales
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
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    Reviewed 2 weeks ago

    Stayed 3 nights (21-24 Sep 2016), booked a Single Room with City View on Expedia for USD90/night including breakfast. Arrived by bus from Punta Arenas, it's either 30+ mins walk or a quick 5-minute taxi to the hotel. Check-in was ok, the lobby was really...More

    Helpful?
    Response from Gema E, Gerente at Hotel Costaustralis

    Dear guests. Thank you very much for such a dedicated description of the hotel and our services. We regret the inconvenience caused by the theme of your dinner because things like these should never happen. Our most sincere apologies. All the best. Gema Estrada.

    Reviewed 3 weeks ago via mobile

    We arrived in a terrific gale which blew most of the night. The hotel is done out in a Scandinavian chic style. The rooms were ok and befitted the lodge feel of the place. We arrived too late for dinner but the lounge areas seemed...More

    Helpful?
    Response from Gema E, Gerente at Hotel Costaustralis

    Dear Guest: Thank you very much for writing and for your good and not so good comments. Everything they write us serves to know where we can improve each day. We regret the inconveniences that could er at breakfast and believe that we work every...More

    Reviewed 19 March 2017

    Very good large room, comfortable beds, view over the Last Hope Sound, the staff friendly and helpfull. Basic breakfeast, couldn't drink the horrible coffee, however, as a overall, a great value for money

    Helpful?
    Response from Gema E, Gerente at Hotel Costaustralis

    Dear Michael: Thank you for writting and considering that in the contect we are a good hotel with a good service. The problem with a coffe will be revised even if we belive that it was a title theme. All the best. Gema Estrada.

    Reviewed 15 March 2017

    Arrived late to a wonderful welcome from the staff. The bed was comfortable, the shower hot and there was a good selection of local beer in the bar. Apparently there are good views, but we only saw cloud and rain. Would like to have stayed...More

    Helpful?
    Response from Gema E, Gerente at Hotel Costaustralis

    Dear Jeff: Thank you very much for writing. A pleasure to read comments like these. We hope that on your next visit the sun rises and you can enjoy the blue skies of Patagonia. All the best. Gema Estrada.

    Reviewed 12 March 2017

    Stayed in this hotel just one night as part of a tour of Patagonia with Cox and Kings. The rooms were large and comfortable but the real attraction of the hotel were the views. Amazing views over Last Hope Sound.

    Helpful?
    Response from Gema E, Gerente at Hotel Costaustralis

    Dear Wendy: Thank you very much for writing and your comments. Thanks for your word " large and confortable ". It,s so great for us to read that. Best regards, Gema Estrada.

    Weskar Patagonian Lodge
    526 reviews
    #2 of 27 hotels in Puerto Natales
     
    The Singular Patagonia
    639 reviews
    #1 of 27 hotels in Puerto Natales
     
    Remota
    390 reviews
    #3 of 27 hotels in Puerto Natales
     
    Noi Indigo Patagonia
    419 reviews
    #7 of 27 hotels in Puerto Natales
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Business Centre with Internet Access
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$101 - US$194 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Puerto Natales
    • #6 Romantic Hotel in Puerto Natales
    • #7 Family Hotel in Puerto Natales
    Photos
    Traveller (287)
    Room & Suite (82)
    Dining (18)
    Pool & Beach (4)
    Nearby
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    Questions & AnswersAsk a question
    Fusun777
    Does it have a Spa?
    26 February 2017|
    Answer Show all 6 answers
    Response from Gema E | Property representative |
    Dear: So sorry, but we haven,t SPA. All the best. gema Estrada.
    1
    Vote
    Google Translation
    Stephanie W
    My husband and I are flying into the Puerto Natales Airport. (Not Puntas Arenas). Are taxis available at this small airport to take us to the hotel? Or what would be the most cost and time efficient option to get from the airport to the hotel? If taxi is best, what should we anticipate the cost of this transfer to cost us? Thanks!
    26 January 2017|
    Answer
    Response from Gema E | Property representative |
    Dear Stephanie: Thank you very much for writing. It is too easy, At the airport in Puerto Natales there are taxis services to the city.. The distance is about 5kms, like 7 to 10 minutes driving. The cost is not very high and... More
    1
    Vote
    Google Translation
    mstrazdins
    Hi - I posted a "Extremelly bad management" review of Hotel Costaustralis and got an answer that the hotel was never contacted. That is not true. The hotel was booked by Hotels who was extremely helpful and contacted your hotel twice as soon as the SKY flights were cancelled with a no refund response. Your hotel management was extremely unwilling to make amends. As your hotel made double money from my bad luck, the hotel can still do the right thing and do at least a partial refund. What will the hotel do to help me? Mara Strazdins
    2 August 2016|
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    Room Tips
    "Don't worry about being disturbed in a front facing room. Puerto Natales is a very quiet place."
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    "Request hotel facing lake"
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    "Choose a rooms at the front for a sea view. There is a road at the front but we were not disturbed."
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    "ask for front view rooms"
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