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Ilaia Hotel

Certificate of Excellence
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07/05/2017 08/05/2017
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420 Reviews from our TripAdvisor Community

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Showing 295: English reviews
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Reviewed 2 weeks ago

Everything about Ilaia was delightful, from the friendly staff to the quirky decor. The rooftop lounge is a great perch to survey the town and spend a few relaxing afternoon hours. The staff was even kind enough to prepare an early breakfast on the day of our departure.

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Helpful?
Thank Sam M
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

For us it is a pleasure to deliver breakfast. In the path of encountering ourselves... Let's keep smiling and LAUGHING...

Reviewed 4 weeks ago

What an absolutely delightful stay experience. From the moment we arrived, we were welcomed like we were family. The staff was beyond friendly. The complimentary breakfast delicious. The accommodations were comfortable, particularly the common living space with the view of the city on the top floor. Easy walkability. As the dear staff said as we left, “Ciao! Enjoy life” –...

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Helpful?
Thank Jolene S
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

We feel deeply grateful for sharing your feeling and we give thanks for all the happines and love that surround us every day. A big hug into light...

Wellington, New Zealand
Reviewed 4 weeks ago via mobile

A slightly quirky, pretty but modern little hotel. The staff are incredibly friendly and helpful. The rooms are large with comfy beds and lovely bathrooms. The cosy upstairs lounge with sea views is a highlight, as is the healthy delicious breakfast. Tea available all day. Walk back from town is a bit uphill but only takes about 10 minutes.

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Helpful?
Thank greengreenjelly
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

We feel love and grateful for all and everyone everyday. Blessings...

London, United Kingdom
Reviewed 4 weeks ago

The Hotel Ilaia certainly merits its rating. It is an easy walk from two of the bus pick up points and is in a quietish side street. The staff are all very welcoming and cannot do enough to help. Rooms are basic but clean and functional. The best feature is the roof top room with a 360 degree view of...

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Helpful?
Thank Nigel P
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

For us is a great joy sharing our happiness to be here. Our best wishes for you... Thank you!!!!

London, United Kingdom
Reviewed 21 March 2017

Really lovely, cozy hotel where the staff make you feel very welcome. We stayed for two nights while travelling around Patagonia and the Ilaia made a pleasant change to some of the places we stayed in. They were also very helpful in arranging things ahead of our visit via email and set us up a breakfast at 4.30am!

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Thank jpw456
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

We give thanks for love's magic that makes us living lovely moments. Infinite thanks!!! Our best wishes for you...

Reviewed 11 March 2017

We stayed her our last two nights on our Patagonia trip. It is a very small hotel - clean large but simple rooms. There is no TV which was fine for us. The wifi is quite fast, the breakfast was good with tea available all day. The staff were very helpful a and pleasant to talk to and they had...

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Thank Peter B
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

Thank you for helping to recommend this space from your feeling. A big hug with much love and happiness...

La Bastide d'Engras, France
Reviewed 5 March 2017

We spent 4 nights with my son in this simple but nice and charming hotel run by a family with a true sense of hospality. Very clean, very nice top floor living room and just a great great healthy breakfast.

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Thank chgcgb
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

We give thanks because you help us to be every day more concious to share from our feeling. Enjoy life...

Mississauga, Canada
Reviewed 20 February 2017

The moment you step into the hotel you are made to feel a home. The staff were exceptionally warm and friendly. As our first time to the city they spent time marking up a map to use to see the sites, shop and eat at their recommended restaurants which turned out to be amazing. The rooms were a good size....

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Thank david d
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

Thank you for your beautiful words. Have a wonderful life...

Boston, Massachusetts
Reviewed 7 February 2017

We stayed here for two nights at the end of our trip from Patagonia. The hotel is adorable and quaint. Everyone was super friendly and accommodating, and breakfast was delicious and healthy (and provided even when we left early for a penguin tour). We had a double standard room that was very small with very thin walls! But for a...

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Thank Kels2003
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

Thank you for helping to show the reality of this space, especially when you mention about the space. A big smile for you...

Richland, Wa
Reviewed 3 February 2017

This is a hotel with a focus on a relaxing stay. The staff was friendly and personable with an attention to detail to make sure that all of our needs were met. Breakfast is included and served at the time that you set the evening before. The rooms are comfortable with large beds and adequate wifi access. We would be...

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Helpful?
Thank OpenDoorTravelers
Liz H, Guardiana Madre at Ilaia Hotel, responded to this review

We are glad to know you would choose this space again. Thank you!!! A hug full or happiness and smiles...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Ilaia hotel, is an ideal place of rest, inspired on the very roots of Patagonia, nature and welfare.We as a family, are open to the awakening Era, through activities that will let you enjoy your wonderful present right now. ... more   less 

Additional Information about Ilaia Hotel

Address: Capitan Ignacio Carrera Pinto 351, Punta Arenas 6200382, Chile
Region: Chile > Magallanes Region > Punta Arenas
Price Range: $112 - $209 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Hotel Style:
#1 Family Hotel in Punta Arenas
#1 Romantic Hotel in Punta Arenas
#2 Best Value Hotel in Punta Arenas
#5 Business Hotel in Punta Arenas
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Questions & Answers

Here's what travellers have asked, with answers from Ilaia Hotel staff and other travellers.
6 questions
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israel
over a year ago

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Questions? Get answers from Ilaia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the second floor”
Kels2003, 6 Feb 2017 | Read review
“All the room options seemed nice.”
587carolyns, 17 Oct 2016 | Read review
“End of corridors to avoid passing traffic”
Johnzsydney, 15 Mar 2016 | Read review
“Super bed, shower and breakfast - Ideal start into your adventure”
ichbinDerPhiL, 12 Mar 2016 | Read review
“We had rooms 5 and 7 which were fantastic. Room 7 is a corner room with views on 2 sides.”
Travellinghawk777, 25 Feb 2016 | Read review
5 of 5