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BEST WESTERN Hotel Finis Terrae

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242 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Punta Arenas, Chile
Reviewed 2 weeks ago

Room is very nice, just the right size.....staff really good specially Felipe whom helped us out when my niece left her purse on the tour bus... The lads in the downstairs restaurant have been really superb. It's also nice to have tea/coffee in the room. It's the first time I have stayed here as normally stay in the cabo or...

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Helpful?
Thank sueluxton
South Carolina
Reviewed 3 weeks ago

The rooms were clean but the service and attitude of the reception staff were horrible. I would suggest you look at a different hotel. We spent 2 nights here a little over a week ago. There are many other hotels with better locations and better views. I would suggest if you are visiting Punta Arenas that you look at other...

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Helpful?
Thank Alvin J
Alberta
Reviewed 3 weeks ago via mobile

Stayed here on a quick stopover between landing in Punta Arenas and bussing to Puerta Natales to do some trekking. It was clean, the staff were polite and the bed was very comfortable - exactly what we needed after a loooong trip. Location next to bus station was incredibly convenient. The breakfast was plentiful and a nice variety of cereals,...

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Thank Robert G
Reviewed 15 March 2017 via mobile

This is one of the best hotels we have stayed during our trip to south America. The rooms are large, the beds are pumpering, the hotel staff is excellent and so are the bar and the restaurant. The hotel is located in the city center and about 200 meter from the main bus station (a small yard serving all the...

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Helpful?
Thank Ehud T
HotelBWFinisterrae, Gerente at BEST WESTERN Hotel Finis Terrae, responded to this review
Google Translation

Estimado Pasajero, agradecer su preferencia y opinión. Efectivamente nuestro hotel tiene una ubicación y vistas panorámicas privilegiadas. Nos esforzamos día...

Reviewed 11 March 2017

We chose Finis Terrae because of the reviews about its location. It is very close to the BusSur terminal. We arrived fairly late and had a 7:00 AM bus out and this was a good choice. The room was fairly large and clean. Breakfast was fair. But all in all - as advertised.

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Thank Peter B
HotelBWFinisterrae, Gerente at BEST WESTERN Hotel Finis Terrae, responded to this review
Google Translation

Estimado Pasajero, agradecer su preferencia y opinión. Nos esforzamos día a día, por brindar la mejor experiencia posible a nuestros...

Torbay UK
Reviewed 7 March 2017

Refusing a coffee sachet and a tea bag for drinking in my room was just about the last straw! I made a number of requests, not just ignored,but refused. I thought breakfast was pretty ordinary. By comparison to many hotels I stayed in ,in Chile , I thought, overall , service was poor, and I wouldn't want to stay there...

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Helpful?
Thank AlanTQY
HotelBWFinisterrae, Gerente at BEST WESTERN Hotel Finis Terrae, responded to this review
Google Translation

Estimado Pasajero: Agradecer su preferencia y opinión. Respecto de su observación personal, podemos observar lo siguiente: La normas internas del...

Reviewed 25 February 2017 via mobile

I really recommend this hotel. If.you stay here you'll be downtown near a lot of restaurant and cafes. They bave a panoramic restaurant in 6th floor, which has an amazing view. Tue day I got here I was surprised by an amazing patagonic sunrise at 7am during breakfast. They also ohave a bar in the lobby with good food and...

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Thank Bruno K
HotelBWFinisterrae, Gerente at BEST WESTERN Hotel Finis Terrae, responded to this review
Google Translation

Estimado Huésped: Agradecer su opinión, y preferencia. Indicar a Ud., que estamos dedicando un esfuerzo permanente, direccionado a brindar la...

Ljubljana, Slovenia
Reviewed 30 January 2017

This is a nice hotel in the city center, close to main bus terminals. We enjoyed the free welcome drink - a nice touch :) The breakfast was very good with a large selection of sweet and savory food. Room was comfortable and it has wi-fi.

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Thank HowAboutNorth
HotelBWFinisterrae, Gerente at BEST WESTERN Hotel Finis Terrae, responded to this review
Google Translation

Estimado Huésped: Agradecer su preferencia y opinión. Damos nuestro mejor esfuerzo profesional, para brindar una experiencia los mas satisfactoria posible...

Reviewed 18 January 2017

I was traveling with my boyfriend and 3 other family members. We had a total of 3 rooms and stayed here 2 nights. Our flight arrived at Punta Arenas at 2:30am. It was a little difficult to get a taxi at the time we landed, so I wish the hotel would've offered hotel pick-up (that we could've paid for), just...

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Helpful?
Thank Brittany S
HotelBWFinisterrae, Gerente at BEST WESTERN Hotel Finis Terrae, responded to this review
Google Translation

Estimado Huésped: Agradecer su preferencia y opinión. Damos nuestro mejor esfuerzo profesional, para brindar una experiencia los mas satisfactoria posible...

Reviewed 17 January 2017

Cooperative staff helped make this a good place for a one night stop... the max you want in Punto Arenas... excellent food in the restaurant helped pass the evening in the bar. room was comfortable and functional as you would expect from best western... breakfast a bit thin but ok

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Helpful?
Thank Chimani M
HotelBWFinisterrae, Gerente at BEST WESTERN Hotel Finis Terrae, responded to this review
Google Translation

Estimada Huésped: Agradecer su preferencia y opinión. Damos nuestro mejor esfuerzo profesional, para brindar una experiencia los mas satisfactoria posible...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to enjoy of a service of excellence, located in the city centre with a warm and comfortable ambience, and all the comfort and technology that allows us to make your stay a great experience. ... more   less 

Additional Information about BEST WESTERN Hotel Finis Terrae

Address: Avenida Cristobal Colon 766 | Bories, Punta Arenas 6200626, Chile
Region: Chile > Magallanes Region > Punta Arenas
Price Range: $122 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Hotel Finis Terrae 3.5*
Number of rooms: 64
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Also Known As:
Best Western Punta Arenas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Finis Terrae staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Finis Terrae staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no views so any is ok”
ChimaniM, 17 Jan 2017 | Read review
“Don't take a room to the street ...”
redwood59, 24 Mar 2016 | Read review
“Don't stay there.”
olive1949, 18 Feb 2016 | Read review
“Rooms vary so if you don't like the one you have, ask to change”
904michaelh904, 20 Jan 2016 | Read review
“Ask for a room at the back”
CarlUK999, 11 Jan 2016 | Read review
5 of 5