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No. 300, Wannianbu Road, Sunac Resort, Baohe District, Hefei 230000 China
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Traveller (54)
Room & Suite (27)
Dining (15)

About

#16 of 1,096 hotels in Hefei
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Indoor play area for children
Parking
Wifi
Restaurant
Breakfast available
Snack bar
Billiards
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Telephone
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Chinese
54Reviews1Q+A1Room tip
Traveller rating
  • 48
  • 3
  • 1
  • 0
  • 2
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Most Recent
Yao TW wrote a review Sep 2021
Shanghai, China18 contributions13 helpful votes
The hotel business seems not well, only few people there. Room is just ok, smaller than a holiday in express. The restaurant is good, Ms. Ann (restaurant manager?) is impressive, seems she is the only one there knowing how to running a restaurant.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 理 总经, 总经理 at Novotel Hefei Sunac Hotel
Responded 3 Oct 2021
Dear Guest, Thank you very much for choosing Novotel Sunac Hefei hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. We have been working to provide guests with comfortable and high-quality experience. I'm sure your feedback will be a great inspiration to our employees. Thank you again for sharing your experience with us, looking forward to welcome you again to Novotel Sunac Hefei. Sincerely, General Manager Novotel Sunac Hefei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navid G wrote a review Apr 2019
Thessaloniki, Greece58 contributions8 helpful votes
+1
Most of the time, paying more for sea view or lake view is wasting money but for this hotel was saving the minutes of life. Very nice landscape, unbelievable road for walking, beside of a big mall with most of necessities and nice rooms all made my business trip as fantastic trip. By the way, the English level of almost all the staff are soooooo poor ( Just as an example 30minutes just passed thru phone and almost 10 minutes at reception to ask for a normal pressing my suit but no results) and breakfast for non-Chinese items were almost nothing. I'm sure for next visit even, this hotel would be my 1st choice.
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Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Venture736507, 总经理 at Novotel Hefei Sunac Hotel
Responded 24 Apr 2019
Dear Guest, Thank you very much for choosing Novotel Hefei Wanda hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. As for the English Level of the staff and breakfast issues you mentioned, the relevant departments will make action plans and pay more attention to them in the following work. At the same time strengthen the staff training in order to offer a perfect stay experience to our guests. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the near future. Sincerely, General Manager Novotel Hefei Wanda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melissa Huang wrote a review Dec 2017
Beijing, China21 contributions22 helpful votes
The reception is huge and staff were very warmth & friendly. The room is clean, slightly more than a year property so it's a good time to stay. A huge mall within a walking distance and metro or Subway station is accessible from the basement of the mall. Exit in Wanda Station & in less than 10 minutes, you'll see the hotel. Just follow the directions. The hotel is located in a new area in Hefei called Wanda City. It is also an easy excess from both the train stations Hefei South station, an elegant new building and the Hefei station which I heard is the older one. There are lots to do in Novotel Hefei and I recommend a long weekend with family and friends. There are two options of rooms you can consider; the garden or the lake view. You can take an evening walk along the lake area near the hotel , shop in the nearby mall or simply sip a cup of coffee at your room balcony overseeing the beautiful view. It's one of the most serene place I have ever been to. It's cold though during the winter. The room is stock up with amenities such as slippers and toiletries. The bath set is one of the best I have seen. I usually would avoid using these product even in reputable five star hotels. Most of them are loaded with strong artificial fragrance / chemicals but not the shower gel and the shampoo/ conditioner here or i believe in most Novotels. Well done! I did encountered with some issues with my reservation but Jimmy Wang, the front office manager and his team were quick to respond and resolve the matter in no time. Jimmy is also very knowledgeable as Hefei is his hometown and you can ask him almost anything. He is ever friendly and helpful. Strongly recommend this pretty semi-resort property to anyone looking for a short get-away.
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Date of stay: December 2017
Value
Location
Service
Trip type: Travelled with friends
Room Tip: A view of the garden is as good as the view of the lake.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 总经 理, 总经理 at Novotel Hefei Sunac Hotel
Responded 2 Jan 2018
Dear guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Hefei Wanda. We are very happy to hear your confirmation of the hotel environment and our service. Novotel hotel attaches great importance to guest experience feedback, I have immediately shared your feedback with the hotel management team. We have been working to provide guests with comfortable and high-quality experience. I'm sure your feedback will be a great inspiration to our employees. Thank you again for sharing your experience with us, looking forward to welcome you again to Novotel Hefei Wanda. Sincerely, General Manager Novotel Hefei Wanda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$54 - US$69 (Based on Average Rates for a Standard Room)
LOCATION
ChinaAnhuiHefei
NUMBER OF ROOMS
589
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Frequently Asked Questions about Novotel Hefei Sunac Hotel
Which popular attractions are close to Novotel Hefei Sunac Hotel?
Nearby attractions include Dujia Battle Memorial Hall (2.3 km).
What are some of the property amenities at Novotel Hefei Sunac Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Hefei Sunac Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Novotel Hefei Sunac Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Hefei Sunac Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Novotel Hefei Sunac Hotel?
Conveniently located restaurants include ShiJiJinYuan HeFeng Indian Restaurant, Wei ShiShang, and MaoMao SuanCai Yu (NanYuan).
Are there opportunities to exercise at Novotel Hefei Sunac Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Novotel Hefei Sunac Hotel have an airport shuttle?
Yes, Novotel Hefei Sunac Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Hefei Sunac Hotel have airport transportation?
Yes, Novotel Hefei Sunac Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Hefei Sunac Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Hefei Sunac Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.