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No.888 Qianshan Road, Zhengwu District, Hefei 230000 China
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Traveller (1304)
Dining (71)
Room & Suite (24)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Hefei
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 1,096 hotels in Hefei
Location
Cleanliness
Service
Value
Travellers' Choice
InterContinental Hefei is located adjacent to the Swan Lake, offers 405 contemporary guest rooms and suites featuring impressive lake views. The most prestigious luxury hotel in the vibrant new Zhengwu District, InterContinental Hefei offers extensive meetings, conference and event facilities, as well as a pillar less 2000 sq metre Grand Ballroom.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Sauna
Restaurant
Breakfast available
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
1899Reviews0Q+A0Room tips
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Ginnie_SH wrote a review Sep 2020
Shanghai, China8 contributions
Check in was efficient and staff is so friendly. Room is spacious and clean. I love the bathroom, especially the bathtub. Food variety at breakfast is great, lots of guests there but the traffic is managed and acceptable.
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Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 张 文德, 总经理 at InterContinental Hefei
Responded 27 Sep 2020
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am very happy hear that you like our breakfast at COMMUNE. COMMUNE is our fashionable all-day dining restaurant featuring deliciously prepared Western and Asian selections served buffet style. We also offer an à la carte menu and 24-hour room service. The restaurant’s scenic lakeside setting makes it a popular venue to enjoy.All in all, we hope you will visit us again. Sincerely, Vinter Teo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sinton J wrote a review Sep 2020
1 contribution
The breakfast here is brilliant. The service staff is very patient and enthusiastic. Wish to visit again with friends and try more kinds of food. 这次和几个朋友一起来合肥洲际酒店。这里的早餐很干净,很丰盛,品种多样。主管沈女士热情地介绍了特色菜品。期待下次和朋友再来品尝。
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JessWood1233 wrote a review Jan 2020
Shanghai, China2 contributions2 helpful votes
We ended up taking a family trip here because this Intercontinental was the only one who would answer my email about using our points. A big thanks to Apple Wang for providing us with absolutely amazing service and great communication. She is the best! The room, pool area, breakfast buffet, and Japanese restaurant were all lovely. I really liked the Chinese breakfast stations and whoever decided to put a sound proof kids play land in the buffet area is a genius. Great club level drinks and food as well. Way better than other intercontinentals I’ve been too. Our baby even got a little bear and bath items. We had a super relaxing stay and everything was perfect. Great getaway from Shanghai. There is also a huge mall and two nice bars nearby. Great drinks at the Mexican place in the mall also. Never get a cocktail in the hotel lobby unless you want the worst drink in all of China (my only complaint). All we did was relax at the hotel, drink, eat, and walk around the area. It seems like an odd place to come for a relaxing family vacation but it was everything we needed and hoped for. Came back to Shanghai totally refreshed. Thanks again to all the amazing staff here!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 31 Jan 2020
Dear guest, thank you for all your hotel stay and comment. Your satisfation is our best encouragement. InterContinental Hefei offers 405 guest rooms and suites, some featuring attractive views of Swan Lake. All rooms are equipped with intelligent lighting, BOSE sound system, soothing rainforest shower, ergonomic workspace and seating, and internet access. At restaurants and bar, including Cai Feng Lou Chinese Restaurant, SPICES Restaurant & Bar, Commune, Lobby Lounge and Club InterContinental, you can explore a culinary journey with award winning Chef, every dish or cocktail is prepared to perfection and enhanced by lake views. With regards to breakfast, we will take your advice into serious consideration. We will continue to provide quality service and look forward to seeing you again. Sincerely, Hotel General Manager Vinter Teo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
skyadam wrote a review Jan 2020
Shanghai, China9 contributions1 helpful vote
Very friendly and proactive staffs, kudos to Jack! No doubt it is always the choice of hotel whether is for business or leisure. You can always expect extra ordinary experience from this team of staffs.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 24 Jan 2020
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. With its unique “Birds” design and 14 elegant private dining rooms, Cai Feng Lou is truly special. The restaurant serves on authentic Cantonese and Sichuan style dishes, Hui specialities and traditional Chinese favourites. Hope you can enjoy your dinner at Cai Feng Lou. We will continue to provide the most excellent and trustworthy service to you look forward to seeing you again. Sincerely, Hotel General Manager Vinter Teo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YL Shanghai wrote a review Dec 2019
San Francisco, California243 contributions68 helpful votes
It is a pleasant surprise to visit Hefei for the first time at this property. Courtesy call to me before the trip started. I requested a foam pillow in my bed and saw it after I entered the room. The room was clean and had a large round bath tub with beautiful lake view. The executive lounge had great breakfast selection. The staff, especially Olivia and Sophia are very professional and courteous who let me feel the real Intercontinental hospitality. Olivia even took extra step to lend me her personal item which moved me deeply. The property is convenient to go to train station, municipal government, or airport. Ideal for business or leisure.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 22 Dec 2019
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. With its unique “Birds” design and 14 elegant private dining rooms, Cai Feng Lou is truly special. The restaurant serves on authentic Cantonese and Sichuan style dishes, Hui specialities and traditional Chinese favourites. Hope you can enjoy your dinner at Cai Feng Lou. We will continue to provide the most excellent and trustworthy service to you look forward to seeing you again. Sincerely, Hotel General Manager Vinter Teo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GoPlaces88636 wrote a review Nov 2019
1 contribution
Staying here for a couple of weeks already I continue to enjoy the hospitality of the place. The hotel is stylish, modern and with a fresh spirit. Especially all the staff on the club lounge like Daisy Y, Sophia, Lvy and others are helpful in many ways to make my stay quite relaxed and comfortable. The proximity to the Swan Lake gives a kind of holiday feeling after long working Hours.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 25 Nov 2019
Dear guest, thank you for choosing our hotel and our team are always providing the most excellent and trustworthy service to you. We believe that the trust and satisfaction from you is our greatest assets. The Lobby Lounge is the perfect place for business meetings and social gatherings. Enjoy Chinese or English tea, speciality coffees, your favourite cocktail and an assortment of refreshing beverages and tasty snacks, including Hui-style treats. You can also enjoy Chinese tea ceremony performances in the lounge. Enjoy your travel/work in Hefei and we are looking forward to seeing you again. Sincerely, Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leo C wrote a review Nov 2019
Wuxi, China3 contributions
So honored to have a chance staying in InterContinental Hefei. It was my best stay experience ever! The hotel is well-furnished with elegant designs and the room is big with the amazing lake view. In the night time you can also enjoy the light show from the surrounding buildings just in your room! Also I’d to thank the housekeeping team, they made my room so comfortable. Their leader 姚丹丹 even made some drawings and notes to remind me about the weather, show her concerns about my stays in Hefei. I have to say this simple action maybe to others it’s nothing but to a guest who needs to travel 10 months abroad in a year, it does mean a lot to me. The lounge is the most recommended part! The food was tasty and the staffs here were all so sweet and friendly. Camilla, Daisy, Sophia, Lvy and Olivia are all treat me so well. I liked to spend time having conversations with them. Their daily warm welcomes just made my days. No matter I have any queries they can do their best to help me. I highly recommend to everyone if you are looking for a hotel in Hefei. InterContinental is your best choice!
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 17 Nov 2019
Thank you for choosing our hotel and our team are always providing the most excellent and trustworthy service to you. We believe that the trust and satisfaction from you is our greatest assets. InterContinental Hefei is located on the banks of beautiful Swan Lake in Hefei’s newest business district. In addition to luxurious accommodation, the hotel features a pristine private garden where guests can enjoy the picturesque scenic environment. The hotel, with its grand architecture, is conveniently set in the west-central part of Zhengwu District, adjacent to Hefei Olympic Sports Center and Hefei Grand Theatre. It is only 4 kilometres away from Anhui International Convention and Exhibition Center, 15 minutes from Hefei South Railway Station and 45 minutes from Hefei Xinqiao International Airport. We will continue to provide the most excellent and trustworthy service to you look forward to seeing you again. Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LILY77 wrote a review Oct 2019
Sasebo, Japan14 contributions5 helpful votes
First time to Anhui and the Intercontinental was a nice choice. The sea view from the suite is awesome, I love the bed and the Bose speaker most! The Lounge is nice as well, thanks to the Manager/Camilla, she is friendly and helpful!! It was a fabulous trip at Anhui, highly recommend the Intercontinental Hotel!!
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 30 Oct 2019
Dear guest, thank you for all your hotel stay and comments. We believe that the trust and satisfaction from you is our greatest assets. InterContinental Hefei is located on the banks of beautiful Swan Lake in Hefei’s newest business district. In addition to luxurious accommodation, the hotel features a pristine private garden where guests can enjoy the picturesque scenic environment. Located on the 24th floor of the hotel, Club InterContinental offers the ultimate in personal care. Club guests enjoy breakfast, afternoon tea, evening cocktails and all-day tea and snacks along with a host of other privileges. The exclusive club is the ideal space for both social and business meetings. We will continue to provide the most excellent and trustworthy service to you look forward to seeing you again. Sincerely, Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LonelyTraveller999 wrote a review Oct 2019
Singapore, Singapore2 contributions1 helpful vote
Stayed here for 29days and here are my views of this hotel: 1. Great hospitality. This hotel has a bunch of dedicated staffs. Miss Windy Song(Front Office Manager) who had done more than here jobscope to help me on my local cellphone issue. Many staffs knew my name and there was Jack and and Samuel at the lobby who would chat with me and concern about my day. Camillia and team in lounge had offered great service throughout my stay. Sales manager Seven would dedicatedly attend to my needs if I need anything. Thank you all! 2.) Poor Wifi and network : I need to connect to my company’s VPN to work, but the network speed is so poor that VPN is unable to connect. I had complained for 3 times; everytime they turn up the speed to 28Mbps and all is good but after 2 days it would drop back to 14 Mbps again and problems come back. Even feed back to Director of Sales & Marketing Ms Cathleen Wang, my room Wifi speed would drop back to 14Mbps after 2 days even though she guaranteed they will maintain the speed till I check out. I have no idea why they always want to reduce the speed. Save electricity? I have given up complaining... 3. I stayed in Non-smoking floor. But to me it really makes no sense why they still put smoking bins at the elevator lobby. On a few occasions you have uncultured guests smoking and fill the whole corridor with smoke while you are waiting for the elevators. For goodness sake, please remove those bins so they wont smoke there! On overall, this is a great hotel to stay as it is new with great facilities serviced by dedicated ground staffs. Network is good enough for local websites. But, if you have to connect to foreign network through VPN for work, you may throw your laptop out of the window. IT department have yet to upgrade their facilities to meet your requirement.
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 27 Oct 2019
Dear guest, Thank you for your hotel stay and comments. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in and we value your feedback. We believe that the trust and satisfaction from you is our greatest assets. In the meantime, we understand and apologize for the inconvenience caused by the WIFI and Non-smoking floor. I will share your feedback with our team and make the necessary changes. We hope to see you very soon again. Sincerely, Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Schoon01 wrote a review Sep 2019
Veldhoven, The Netherlands305 contributions66 helpful votes
+1
I stayed here for four nights during a business-trip. The room was really great: good bed, lots of space, especially in the bathroom. The bathroom had a separate toilet, shower and bath. Both the room and bathroom had a great view over the surrounding area and the Swan lake. Also the room was very quiet at night. Service was very friendly and helpful. Breakfast was very good, with lots of choice. I also made use of the gym and the swimming-pool. Both were great.
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Date of stay: August 2019
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Adventure402799, 总经理 at InterContinental Hefei
Responded 22 Sep 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. Our hotel features 405 rooms and suites, including 34 club rooms and 40 suites. All the rooms and suites are up to 50 square meters with stunning and stylish design. The Lobby Lounge is the perfect place for business meetings and social gatherings. Enjoy Chinese or English tea, speciality coffees, your favourite cocktail and an assortment of refreshing beverages and tasty snacks, including Hui-style treats. You can also enjoy Chinese tea ceremony performances in the lounge. We will continue to provide more quality service and look forward to seeing you again. Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$116 - US$134 (Based on Average Rates for a Standard Room)
LOCATION
ChinaAnhuiHefei
NUMBER OF ROOMS
405
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Frequently Asked Questions about InterContinental Hefei
Which popular attractions are close to InterContinental Hefei?
Nearby attractions include Bao Zheng's Ancestral House of Anhui (7.2 km), Former Residence of Li Hongzhang (8.0 km), and Hefei Botanical Garden (7.5 km).
What are some of the property amenities at InterContinental Hefei?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Hefei?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at InterContinental Hefei?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Hefei?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Hefei?
Conveniently located restaurants include Bitburger Beer Hall, LuZhou TaiTai (SuZhou Road), and TongQingLou (HeFei HuaYuan Hotel).
Are there opportunities to exercise at InterContinental Hefei?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does InterContinental Hefei have an airport shuttle?
Yes, InterContinental Hefei offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does InterContinental Hefei have airport transportation?
Yes, InterContinental Hefei offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Hefei?
Yes, dry cleaning and laundry service are offered to guests.