We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
No.150 Ma'An Shan Road Baohe District, Hefei 230011 China
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Hotels.com
Expedia.com
US$106
View deal
Free cancellation until 08/10/22
Priceline
US$105
View deal
Free cancellation until 08/10/22
TravelocityUS$106
Booking.comUS$105
ZenHotels.comUS$112
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (232)
Dining (38)
Room & Suite (12)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 01/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Hefei Baohe
Updated 01/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 1,096 hotels in Hefei
Location
Cleanliness
Service
Value
A meaningful experience awaits you at The Westin Hefei Baohe in Anhui Province, China. Ideal for both business and leisure travelers, our 5-star hotel is located in the city's vibrant business district, just a short distance from local subway and railway stations. Notable tourist attractions such as Baohe Park, pedestrian thoroughfares and shopping malls are also close by. Connect with colleagues in the Lobby Lounge, or enliven your taste buds at one of our five dining venues.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
Massage
BBQ facilities
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Picnic area
Shops
Sun terrace
ATM on site
Umbrella
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Chinese
Hotel links
Special Offer:Unlock Member Rates!
403Reviews1Q+A15Room tips
Traveller rating
  • 305
  • 63
  • 18
  • 6
  • 11
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
Franck88 wrote a review Sep 2020
Beijing, China75 contributions64 helpful votes
Old fashioned hotel now on current standards despite its good location to Wanda or the park. Staff not so friendly, internet system with a lot of problems when I stayed there, breakfast room sad and ingredients very cheap for a Westin. Windows cannot be opened in the rooms, which was strange. Lounge very poor Not really international standard...and not worth the money
Read more
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from 迪 孙, Other at The Westin Hefei Baohe
Responded 26 Sep 2020
Dear valued guest, thank you for staying with us and taking time to share your comments. We are so sorry to read your review and sincerely apologize for falling short of meeting your expectation. We have shared your comments with the relevant hotel departments. Would it be possible for you to reach out to us, and we truly hope that we can have a chance to do it better. Once again, thank you for your feedback, which is extremely valuable for us as it allows us to improve our service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chris o wrote a review Dec 2019
Wanstead, United Kingdom37 contributions51 helpful votes
The Westin is conveniently located opposite a good shopping mall Which also has a cinema and restaurants. There is also a pleasant and walkable park close by. There is a metro station across the road and it is easy to hail taxis. Ben the concierge was very helpful in respect of this and whenever we sought his help. Many staff speak only a few words of English but they are all very friendly and try very hard to please. It was good speaking with Alexy whenever we met him downstairs. Victoria in the executive suite deserves special mention: she also has a good level of English and we enjoyed her company on many occasions over our two week stay. She was particularly helpful. The executive area offered great service morning and evening and all the young women working there were charming. I highly recommend this hotel.
Read more
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Hengor wrote a review Dec 2019
Malaysia677 contributions135 helpful votes
This Westin Hefei hotel is not on par with Marriott International Standard. Apart from its strategic location in downtown, I would say this hotel has no other advantage comparing to other surrounding hotels. The check in process was sluggish. The front desk working slowly and it was 11pm. After the guest has been taking long hour journey to arrive in the hotel and the front desk staffs taking their own sweet time. This hotel does not appreciate Bonvoy elite status. We were under corporate travelers and most of the Marriott hotels will appreciate our corporate partnership and provide us complimentary upgrade privilege especially Executive Lounge access. Somehow, they mentioned only platinum elites can be upgraded. If you are Bonvoy elite members, Platinum Elite for upgrade is an entitlement, not a privilege. They really think we are not familiar with Bonvoy elite entitlement.... For breakfast, they expect you to sign the bill at the entrance (Standard Practice of all other Marriott hotels) except there was no usher to table service. The hotel expects you to acknowledge the breakfast payment then you have to do self service including finding a table and getting your own coffee. Food quality is average and replenishment is slow. The room Aircond is centralized control. No matter how you set the regulator, it still showing 24 degree C. Which is kind of warm that affecting sleep quality. The in room dining menu were at least 70% not available when you wanted to order around 9pm for ALL DAY Menu. The booking of this hotel did not show up in the Bonvoy apps. And I confirmed with front desk staff they told me that is IT problem. Come on, you should fix it instead of giving this type of dropping the ball attitude. This is the first time ever a hotel booking and check in never shown up in Bonvoy apps. All in all, this will be my last stay in this hotel. There are some other better brand hotel around and I do not recommend this hotel to business travelers based on the poor services rendered for my past 3 nights stay.
Read more
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Westin03542, Manager at The Westin Hefei Baohe
Responded 9 Dec 2019
Dear valued guest, thank you for staying with us and taking time to share your comments. We are so sorry to read your review and sincerely apologize for falling short of meeting your expectation. We have shared your comments with the relevant hotel departments. Would it be possible for you to reach out to us, and we truly hope that we can have a chance to do it better. Once again, thank you for your feedback, which is extremely valuable for us as it allows us to improve our service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrTonyWillcox wrote a review Nov 2019
Delray Beach, Florida5 contributions3 helpful votes
Great Location, Great Service I was thoroughly impressed with the excellence of customer service in this hotel. The dining is excellent and offers a great range of western and chinese food. Cant say enough great things about the staff and this place - if your a non smoker stay on floors 13 and above.
Read more
Date of stay: June 2019
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Mall across the road
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Kimberly W wrote a review Oct 2019
Olathe, Kansas20 contributions4 helpful votes
I gave 3 stars for the overall comfort. I have stayed in rooms that are larger and where I received more personalized service in Hefei. Props to the English language skills...they have been hit and miss here, and right now, they appear to be hitting. But, I am a business traveller and if I were to rate on my ability to get work done, I would be giving one star only. The WiFi is horrible...there is no other word for it. I am halfway thru a 6 day stay and it has taken me 2, sometimes 3 times the normal time to accomplish anything. When I go to sleep, it's a comfortable sleep... but I get far less sleep because I cant get work done while waiting for the darn WiFi to work. And, I don't normally get caught up in the "poor upgrade" commentary, but I will say that as an Elite member, the upgraded room I was given doesnt seem like one. I have stayed here multiple times before, and I am in the smallest room I have stayed in. I brush against the desk everytime I get out of bed and walk toward the door. I would recommend the Crowne Plaza for those English speakers with higher expectations. The food menu isnt as good, but it is within walking distance to a better selection of restaurants, the rooms are bigger and the WiFi works.
Read more
Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Westin03542, 企业 at The Westin Hefei Baohe
Responded 17 Oct 2019
Dear guest, thank you for staying with us and taking time to share your experience. We deeply regret the impression you received was far from the standard and the expectations we have set for ourselves. Your valued feedback is much appreciated and helps us to further enhance our service and product to improve guests’ experience. We would like the chance to welcome you back and show you what we have changed someday soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Malcolm Ang wrote a review Aug 2019
Singapore, Singapore263 contributions49 helpful votes
As am royal member and a status of ambassador elite, this hotel do even bother to upgrade to a suit room, even though, it is a low season period. Overall, the hotel has a good location, as it is convenience for moving around the city. The problem I face is that the internet is very slow and keep dropping out from VPN, as I need to use it for work purposes. Still do some research and planning to move to another hotel if possible.
Read more
Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Westin03542, Public Relations Manager at The Westin Hefei Baohe
Responded 5 Aug 2019
“Dear Guest, Thank you for staying with us and spending the time to share your comments on the website. At the same time, We attach great importance to your comments and suggestions,And make improvements.We are more than happy to provide our valuable customers like you with our high quality and customized services, and to continually assist in your renewing experience. Warm Tip:If you have any questions during the Hotel,You may dial 0 to call the Hotel Guest Service Manager to help you. Thank you again for choosing The Westin Hefei Baohe and we look forward to welcoming you back in the near future.”
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HappyDragon0201 wrote a review Jul 2019
Beijing, China1365 contributions474 helpful votes
+1
Right in front of Wanda Shopping complex and IMAX cinema. Very convenient. Also beautiful Load Bao Park where a lot of locals gathering day and night. Good view of the park from the rooms facing to the park.
Read more
Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Share
Response from Westin03542, Public Relations Manager at The Westin Hefei Baohe
Responded 5 Aug 2019
“Dear Guest, Thank you for staying with us and spending the time to share your comments on the website. We are more than happy to provide our valuable customers like you with our high quality and customized services, and to continually assist in your renewing experience. Thank you again for choosing The Westin Hefei Baohe and we look forward to welcoming you back in the near future.”
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NoGoGuy wrote a review Jul 2019
Chicago52 contributions63 helpful votes
Frankly, surprised by all the excellent reviews. This is very much a Chinese, rather than international standard, Westin. Superficially, it looks nice. Great location near a mall and pretty park with lake and temple. Rooms are acceptable but without great toiletries. In fact, they forgot several in my room. I believe it is a mistake that the club lounge is off the lobby since they have turned the actual upstairs lounge into a restaurant. The room has a very dark, boxed-in feel. You eat and get out. Not nice enough to linger. The beautiful upstairs' lounge is open in the morning for breakfast. Really loved the view of the park and temple. The pool is smallish and locker room not on a par with some other Westin properties in China (granted, it's a high standard with all the new hotels). Private massage spa is good for the price - in room or in spa.
Read more
Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Share
Response from Climber56331622236, Public Relations Manager at The Westin Hefei Baohe
Responded 2 Jul 2019
“Dear Guest, Thank you for staying with us and spending the time to share your comments on the website. At the same time, We attach great importance to your comments and suggestions,And make improvements.We are more than happy to provide our valuable customers like you with our high quality and customized services, and to continually assist in your renewing experience. Warm Tip:If you have any questions during the Hotel,You may dial 0 to call the Hotel Guest Service Manager to help you. Thank you again for choosing The Westin Hefei Baohe and we look forward to welcoming you back in the near future.”
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
grillsaaron wrote a review Apr 2019
Kingsport, Tennessee1 contribution1 helpful vote
Hi, I am currently serving a long-term work assignment in Hefei. This is the 2nd long term assignment in Hefei, China. I have currently been located in Baohe Westin Hotel for about a year. I am very fortunate with my company supporting a Suite Room at the hotel. The hotel has been very accommodating with the upgrades to the suite, starting with adding a washer/dryer all in one, and a small kitchenette with large refrigerator. The room is ample size, with an amazing bathroom. I have a large spacious living area with a high-rise view. I can not speak highly enough about the staff friendliness and professionalism. If I have a request for about anything, they will try and help solve it. A couple of examples mailing a letter to the US. They were more than helpful with me going thru this process. Requesting space for company companionship has always been accommodating. This is truly a 5 star staff, I really appreciate having the ability to get train tickets picked up prior to departing. If you have ever traveled in China, you know the pain of waiting in line to pick up your ticket at the foreigner window. The frustrations of people cutting, smoking, pushing is annoying. As I stated, the staff was more than willing to go and retrieve my tickets. I just need to pay their taxi fee, which I was more than willing to pay. If you plan to stay at this hotel, I would recommend trying to get a high level West facing view. South/West is Baohe park, which is very convenient to the hotel. You can walk out of the hotel and walk around the park without even interacting with the road. It is roughly a 5k loop. One other highlight, I have been here for a year and the breakfast is still good. There are a ton of options and for the most part consistent. A few of the negatives, this is a Chinese hotel there will be smoking within the hotel. It is just part of the culture which is slowly changing, but it is something that can not change over night. Therefore they have ash trays, no matter what you do you will have smoking by some guests, it is better to capture the rubbish rather than it being on the ground/in the elevator/in the public sinks/toilets. The suite is great as I stated before, the couch could use some improving on comfort. Internet bandwidth could be increased, or it may be a Chinese censorship issue, not sure. They do have an onsite gym and indoor pool. The pool is huge and very clean. The gym is a little small and usually crowded after work. Being a long term guest I have the option to join a local gym across the street so that solved that issue. THe gym is technically staffed at 6:00 AM but with a room card you can gain access any time. Overall this is a 5 star hotel located in the business center of Hefei. It is convenient walking distance to two malls, walking street, and parks. There a bunch of restaurants in the vicinity varying from Japanese / Chinese / German. No shortage of food options.
Read more
Date of stay: July 2018
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Choose the West Side of Hotel for the best view of Hefei
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Nolan K wrote a review Apr 2019
1 contribution1 helpful vote
The staff was always accommodating, Alexey the food manager especially. Very clean and updated rooms. The 23rd floor has very good steaks, with a broad selection of wine. Will definitely be coming back!
Read more
Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Previous
123456
PRICE RANGE
US$96 - US$127 (Based on Average Rates for a Standard Room)
LOCATION
ChinaAnhuiHefei
NUMBER OF ROOMS
310
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Westin Hefei Baohe
Which popular attractions are close to The Westin Hefei Baohe?
Nearby attractions include Bao Zheng Cemetery (0.3 km), Wanda Plaza (Hefei Baohe) (0.4 km), and BaoHeJin Jie (0.4 km).
What are some of the property amenities at The Westin Hefei Baohe?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Hefei Baohe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Hefei Baohe?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Hefei Baohe?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to The Westin Hefei Baohe?
Conveniently located restaurants include Five Zen5es (The Westin Hefei Baohe), Bao Bao Jiao XiangLa Xia (HeFei Da DongMen), and Pizza Hut (Wanda Plaza).
Are there opportunities to exercise at The Westin Hefei Baohe?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at The Westin Hefei Baohe?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Hefei Baohe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Hefei Baohe?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Westin Hefei Baohe?
Many travellers enjoy visiting Bao Zheng's Ancestral House of Anhui (1.2 km), Former Residence of Li Hongzhang (1.1 km), and Memorial Temple of Lord Bao (1.1 km).