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No. 111, QianshanRoad, Shushan District, Hefei 230000 China
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Traveller (52)
Dining (27)
Room & Suite (24)

About

#37 of 1,096 hotels in Hefei
Location
Cleanliness
Service
Value
Grand Hyatt Hefei features 347 contemporary and exquisite guestrooms that offer all the comforts of home and more. Starting from the 43rd floor, guestrooms are infused with local heritage and feature floor-to-ceiling windows overlooking the magnificent city skyline and the romantic Swan Lake.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Adult pool
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Happy hour
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Executive lounge access
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Suites
Good to know
Languages Spoken
English, Chinese
14Reviews0Q+A0Room tips
Traveller rating
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batilcl wrote a review Aug 2022
5 contributions
Very New and nice hotel. Attached to a mall everything is very convenient. If you enjoy late night snack, it is available within walking distance. All rooms are high floors so u will get a nice view of Hefei city.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jamesdeng992022 wrote a review Jul 2022
1 contribution
Grand Hyatt is definitely the best hotel in Hefel. Located in the new downtown of Hefei and by the modern mall. Delicious restaurant close to the hotel. Easy parking. The only catch is that you need take three elevators to get to the room if you go up from the underground parking. But for the safety, it is worthy.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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garrettw0ng wrote a review Feb 2022
1 contribution
Very good design hotel with morden stylish. It is always happy to stay at Heifei Grand Hyatt. I would say it's the best and newest Grand Hyatt in whole China. Must have to come once. Staffs are well-trainned and food is always so great.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tick91 wrote a review Nov 2020
1 contribution1 helpful vote
Excellent hotel. I been to many Hyatt and Grand Hyatt Hefei is one of my favorite. I always feel like home here. I have been taken good care of here, always get upgraded room, the staff know my name. I had an unforgettable wedding ceremony here in November. Good value and service.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Deng Lena, 营销 at Grand Hyatt Hefei
Responded 15 Nov 2020
Dear guest, warm greetings from Grand Hyatt Hefei! Thank you for taking the time to share your feedback. We were all delighted that you enjoy your stay and had an unforgettable experience in our wedding space. We look forward to welcoming you back to discover more of Grand Hyatt Hefei.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Princess_Ronna wrote a review Sep 2020
Xi'an, China373 contributions64 helpful votes
Worst stay! International breakfast; not! Has everything but not done right. Bacon seriously? Was horrible. Ordered Scrambled eggs and the chef walked away and forgot about finishing them. Came back and they were burnt and still served them to me. Every Chinese and Korean woman bumped in front of me and the staff let them. Only good thing was the view from my 150.00 USDollars a night was the view.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Deng Lena, 营销 at Grand Hyatt Hefei
Responded 30 Sep 2020
Dear guest, warm greetings from Grand Hyatt Hefei! Thank you for taking the time to share your feedback. We were delighted that you enjoy the view of our hotel. Please accept our apologies for the issues you experienced and for the inconvenience caused. We do hope to have the opportunity to welcome you back to Grand Hyatt Hefei in the hopefully not too distant future to show you a much different experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Momo816 wrote a review Jan 2020
New York City, New York1 contribution1 helpful vote
One of the best hotels I have visited recently. Breakfast and the Chinese food are delicious. I was recognized Globalist member and upgraded to Grand Suite room. Happy Hour at the Club Lounge is a must visit place. You must visit the team Bella, Cynthia ,Keri,Bess and Coco. They are very thoughtful and speechful. You will have a wonderful night at the club lounge. The cakes are delicious!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GRANDHYATTHEFEI, 总经理 at Grand Hyatt Hefei
Responded 23 Feb 2020
Warm greetings from Grand Hyatt Hefei! Thank you very much for taking the time to share your feedback. We were all delighted that you enjoy your stay and had a pleasant experience in our Grand Club. Our team will make each guest a pleasant stay with us as usual. We look forward to welcoming you back to discover more of Grand Hyatt Hefei.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$115 - US$130 (Based on Average Rates for a Standard Room)
LOCATION
ChinaAnhuiHefei
NUMBER OF ROOMS
347
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Frequently Asked Questions about Grand Hyatt Hefei
Which popular attractions are close to Grand Hyatt Hefei?
Nearby attractions include Huiyuan Garden (2.6 km), Hefei Huancheng Park (7.5 km), and Hefei University Of Science And Technology Of China (5.4 km).
What are some of the property amenities at Grand Hyatt Hefei?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Hefei?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Grand Hyatt Hefei?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hyatt Hefei?
Yes, a parking garage is available to guests.
What are some restaurants close to Grand Hyatt Hefei?
Conveniently located restaurants include Bitburger Beer Hall, TongQingLou (HeFei HuaYuan Hotel), and Little Siam Thai Restaurant.
Are there opportunities to exercise at Grand Hyatt Hefei?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Grand Hyatt Hefei have airport transportation?
Yes, Grand Hyatt Hefei offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Hefei?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Hefei offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Hefei?
The staff speaks multiple languages, including English and Chinese.