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Crowne Plaza Hefei

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#3 of 924 Hotels in Hefei
Certificate of Excellence
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Crowne Plaza Hefei
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104 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Devon
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago

Location is fairly central, about 30 mins form airport. I had a Superior King room which was very spacious with a great bathroom (walk-in shower room as well as a deep tub). Bed was 6 ft wide, comfortable, and good Wifi. Breakfast buffet had a large variety, public areas were clean and well maintained. Some noise from the train track... More 

Helpful?
Thank VannessaB
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for providing us with feedback about your most recent stay. We are delighted to hear that you enjoyed your stay. Thank you for your nice comments about our hotel. we hope we can welcome you back to the Crowne Plaza Hefei. More 

UKMidlander
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

This was my second night in China, ever, so it's difficult to be objective when I have so little experience of local conditions. By UK standards however, the room was excellent being large, well equipped and quiet. The bathroom area had a tub and a superb walk-in shower. The public areas were all very smart in highly polished marble (but... More 

Helpful?
Thank sixtusv
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. and we're very appreciated for your comments since its easy for us to know which part need to improve. We have taken note of each of your comments to take the corrective actions with the corresponding departments. We will keep our service culture "One Step Ahead"... More 

Macau, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Stayed three nights. Smooth check-in, friendly assistance. Gorgeous lobby. The young man who looked after my luggage was ever so courteous (pity I didn't get his name). Great room: comfy bed, spacious bathroom, good selection of tv channels. One can use Google at this hotel!! A pleasant surprise - made my work much easier. Check-out was fast. They got a... More 

Helpful?
Thank K W
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. We are very sorry for the inconvenient brought to you when your stay in Crowne Plaza Hefei. we're very appreciated for your comments since its easy for us to know which part need to improve. We have taken note of each of your comments to take... More 

Bengaluru, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2016

Located in downtown Hefei this is a very good option for the business travelers and families alike. This is a modern hotel with good service and plenty of F&B options. The lobby is huge and the central chandelier is really an eye catcher. The check in formality could be a bit efficient though as the duty staff could not help... More 

Helpful?
Thank Prabhangshu
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. And we're very appreciated for your comments since its easy for us to know which part need to improve. Then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2016

A nice hotel that offers all the comforts a traveler expects. In house dining with a good selection of local and western cuisine. Rooms are spacious and modern. The breakfast buffet is a delight with made to order dishes that will tickle your taste buds. A good place for meetings and company events.

Helpful?
Thank Stephan P
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016

This is my 3rd time staying at this hotel in Hefei, very standard high quality relatively new Crowne Plaza hotel. very nicely set up room with a sliding bathroom mirror which can be turn into sort of window. There used to be a Walmart right across the street, but it seems to be gone. It's very easy to get a... More 

Helpful?
Thank Jeannette D
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. Judy Gui Marcom Manager Crowne Plaza Hefei More 

Bangkok, Thailand
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 June 2016 via mobile

Check in was extremely slow - we were a group of 3 people (3 rooms) and it took the front desk about 15 minutes to get us sorted. Two rooms were ready - mine was not, and I was promised that it would take 30 minutes max. We decided to wait it out in the lobby lounge and have a... More 

Helpful?
1 Thank Laowai67
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you very much for providing us your constructive comments, please accept our sincere apologies for the shortfalls on the services that you experienced during the stay, we have reviewed your feedbacks with concerned department heads and team to ensure there is no reoccurrence in future. If there is any trip brings you back to Hefei we would like to... More 

New Delhi, India
Level Contributor
102 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 June 2016

Located conveniently near to the Hefei railway station, about 20 minutes, the hotel has great rooms and well maintained. The quality of buffet was fantastic. The staff was warm and polite. Nice to place to stay whenever in Hefei.

Helpful?
Thank aa_india_1968
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. Judy Gui Marcom Manager Crowne Plaza Hefei More 

Pittsburgh
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 May 2016

I visit Hefei at least once per year and Crowne Plaza is the most comfortable lodging that I have found so far. Since last time I have noticed considerable improvement in the breakfast options. The breakfast servers continue to be kind and helpful. The quality of coffee could be improved. this time I stayed for the first time on the... More 

Helpful?
Thank time_wanderer_13
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. Your comments are highly appreciated. You mentioned the problem of price, you can sign a housing agreement with us. We will continue delivering great service to our guests, and we look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Malaysia
Level Contributor
141 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 8 May 2016 via mobile

This is typical a great hotel in Hefei. It makes me feeling home away from home. The staffs are very helpful, polite and friendly. Check in process is smooth and speedy. As a IHG gold member, I get a complementary free drink. The luggage porter shared a lot of useful info with me while heading to my room. The room... More 

Helpful?
Thank Hengor
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward to welcoming you back soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Meeting Rooms
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the intersection of Huangshan Road and West 2nd Ring, next to the New High-Tech Development Zone, close to the Municipal Administration District and Economic Development Zone, only 9 KM to the International Exhibition Centre and 15 KM to Hefei International Airport. It is within easy walking distance to Wal-Mart supermarket, China Cinema and 1912 Bar Street. ... more   less 

Additional Information about Crowne Plaza Hefei

Address: Building A, No.598 Huangshan Road, Hefei 230088, China
Region: China > Anhui > Hefei
Price Range: $101 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hefei 4.5*
Number of rooms: 523
Reservation Options:
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Hotel Style:
#3 Business Hotel in Hefei
#3 Luxury Hotel in Hefei
#4 Best Value Hotel in Hefei
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Questions & Answers

Questions? Get answers from Crowne Plaza Hefei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room away from the train tracks”
 of 5 bubbles VannessaB, 22 Nov 2016 | Read review
“Rooms on the South facing side are quieter.”
 of 5 bubbles sunyswimpurch, 2 May 2016 | Read review
“Select higher floor and room that does not face the railway tracks. Noise from passing trains wakes you up although the frequency is low.”
  • Corridor in the room
  • Coffee making facility area
  • Beautiful and comfortable room
  • Huge bath amneties
 of 5 bubbles YKH64, 13 Jan 2016 | Read review
“Choose rooms wisely, if you don't bring earplugs.”
 of 5 bubbles keitha547, 9 Jul 2015 | Read review
“Look for the room not facing the railroad.”
 of 5 bubbles guanhwang, 28 Oct 2014 | Read review
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