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Crowne Plaza Hefei, an IHG hotel

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Building A, No.598 Huangshan Road, Hefei 230088 China
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Traveller (193)
Room & Suite (60)
Dining (27)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Hefei, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 1,096 hotels in Hefei
Location
Cleanliness
Service
Value
Travellers' Choice
Located at the intersection of Huangshan Road and West 2nd Ring, next to the New High-Tech Development Zone, close to the Municipal Administration District and Economic Development Zone, only 9 KM to the International Exhibition Centre and 15 KM to Hefei International Airport. It is within easy walking distance to Wal-Mart supermarket, China Cinema and 1912 Bar Street.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Chinese, German
576Reviews0Q+A19Room tips
Traveller rating
  • 459
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  • 19
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Most Recent
Marianna P wrote a review Jan 2020
Moscow, Russia123 contributions143 helpful votes
We were upgraded to vip room of huge size. Amazing surprise, thanks a lot ! Breakfast was good All good about this hotel. Only problem it’s a bit old and old fashioned. It was also big contrast to look out of our luxury vip room to the horrible slums outside it
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Judy G, Marketing & Communications Director at Crowne Plaza Hefei, an IHG hotel
Responded 8 Mar 2020
Dear Guest, thanks a million for staying our hotel and give us a positive comment, we look forward to seeing you in the near future and we will do our best to serve you. Judy Gui,Marketing & Communications Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
db7477 wrote a review Dec 2019
Carlsbad, California2437 contributions598 helpful votes
I was favorably impressed on my second stay at the Crowne Plaza Hefei. I didn’t score a suite this visit but my room was nice and functional. Breakfast was very good. There were several Western options available. I usually skip the French Toast but I confess that I carbbed out on four pieces this morning.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Judy G, Manager at Crowne Plaza Hefei, an IHG hotel
Responded 17 Dec 2019
Dear guest, thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Judy Gui Marcom Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndrewShanghai wrote a review Nov 2019
3 contributions
Good location for restaurants, quality buffet dinner and breakfast, great rooms - I thoroughly recommend this hotel! The steam bath after the swim in the heated pool was a welcome addition! The faciities here are a very good standard and this is good value pricewise for this standard of hotel.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Judy G, Manager at Crowne Plaza Hefei, an IHG hotel
Responded 18 Nov 2019
Dear guest, thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our breakfast and environment made your stay experience more memorable. We will continue to strive in delivering quality services. We look forward to your next stay with us and continuous support in the near future. Thank you!Judy Gui Marcom Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter van de Griek wrote a review Nov 2019
Prague, Czech Republic43 contributions26 helpful votes
What a good hotel, good room and great staff. Breakfast is very good, and because already open at 6 very convenient. Nice area on walking distance with great restaurants, bars, Starbucks. Too bad there is not a Metro station close by
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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MixyMix wrote a review Nov 2019
Bangkok, Thailand286 contributions138 helpful votes
The night we stay was full with the guest. SO the Breakfast was so Hectic. No table because of it full of guest and many food was out and no refill. Attentive staffs and decent room, when compare to the price you pay. Maybe another hotel will be better.
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Date of stay: October 2019
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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db7477 wrote a review Aug 2019
Carlsbad, California2437 contributions598 helpful votes
I was pleasantly surprised by the upscale quality of this hotel. My suite was huge and very modern. First time that I got lost in my hotel room. Unfortunately, we left before breakfast but the desk gave us bag breakfasts for the train. I look forward to spending more time in the hotel on my next visit to Hefei.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Judy G, Manager at Crowne Plaza Hefei, an IHG hotel
Responded 30 Aug 2019
Dear Guest, Thank you for your feedback and we are very glad to know that our upscale quality and room helped you enjoyed your stay and that we were able to provide you with a memorable experience. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope that you can taste the hotel's breakfast next time you stay.Thank you again for your feedback and support, we are looking forward for your next stay! Judy Gui Marketing & Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ali Anoush wrote a review Jul 2019
Tehran, Iran21 contributions2 helpful votes
I really enjoyed for staying 3 nights in Crowne Plaza Hotel, It is really clean, comfortable, good staff Good breakfast and swimming pool. The room size is big and good wifi. The location is good and near to restaurants
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Judy G, Manager at Crowne Plaza Hefei, an IHG hotel
Responded 11 Jul 2019
Dear Guest, Thanks for sharing your valuable comment with us. We are pleased to know that you appreciated the staff, breakfast, swimming pool, room size and location in our hotel, your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Judy Gui Marketing & Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer wrote a review May 2019
Miami, Florida197 contributions269 helpful votes
+1
We stayed overnight in the Crowne Plaza Hefei. The hotel is modern, beautifully decorated and managed by a professional, well versed staff. Location- ideally situated in the heart of Hefei. It is within walking distance of several popular Hefei shopping districts including Shushan and Yaohai. You will find a wide array of eateries, coffee bars, and retail shopping within a 10 minute walk. Rooms- rooms were very clean, modern and large. Many also boast a nice view of the city. Bathrooms were modern and updated and including hairdryers, toiletries, mirrors, scales, bathtubs, showers and more. There were also snacks, a fridge, coffee makers, TV, workstation, charging station, and plenty of chairs to sit in. Staff- Check in staff was very friendly, and efficient. They spoke English proficiently and handles all issues quickly. Amenities- features a full gym, indoor pool, large lobby and waiting area, restaurant and much more. Breakfast- breakfast provided was incredible. It featured probably over 200 different items including Western, Eastern, Japanese, French, American fare and more. You could virtually find anything and everything in this breakfast buffet. It also included a made to order noodle bar, various coffee stations, pastry stations, hot food stations and much more. The service was also exceptional. It was probably one of the most impressive breakfasts we had seen. Overall, this hotel is a FANTASTIC choice for both business and family travel. Highly recommended.
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Date of stay: May 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Judy G, Manager at Crowne Plaza Hefei, an IHG hotel
Responded 30 May 2019
Dear Guest, Thank you for taking the time to share with us your recent stay at Crowne Plaza Hefei. I’m so excited to know that you had a prefect experience at our hotel and satisfied with our location, guest rooms, staff, facilities and breakfast.By the way , the Brewhouse has been opened at our hotel, where offer the different kinds of self-brewing beer, which can provide you a new beer drinking experience and a pleasant time.So appreciate again for your stay and giving us this so detailed and highly praise. We hope you will continue to choose Crowne Plaza Hefei for your future travel needs and I look forward to welcoming you back soon. Judy Gui Marketing & Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PAOLO A wrote a review Mar 2019
24 contributions3 helpful votes
Close to the 1912 district, is an international hotel in which the foreign can found a lot of amenity and could be a good place as logistic base for business. Through the web site you can discover better the hotel's facilities. Downtown is approx 10 minutes by taxi that are always presents out of the gate. The strategic position allows you to get easly most of the important highways to reach other important cities. The staff is very gentle and friendly, always they try to accomplish your desires.
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Date of stay: March 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Judy G, Manager at Crowne Plaza Hefei, an IHG hotel
Responded 11 Mar 2019
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Hefei. We are glad to know you have a amazing experience at our hotel. Your positive feedback will encourage us to improve our quality and bring your perfect experience. We value your feedback and it is our staff great pride in. Thanks again and we hope to welcome you back again in the near future! Judy Gui Marketing &Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
parnim1 wrote a review Jan 2019
Besozzo, Italy46 contributions6 helpful votes
I got good experience here mainly from infrastructures point of view, this is generally good in all Chinese hotels I have been so far There is a good gym, a quite big pool and 4 restaurants nevertheless I have struggled a lot to explain myself, I was really frustrated to the fact that they tell you they can speak English but at the end they are not at all! I wasted a lot of time and energies and this was given me a further feeling that I was alone far from family and from anyone that can understand you.. Bad experience here
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Date of stay: January 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Judy G, Manager at Crowne Plaza Hefei, an IHG hotel
Responded 21 Jan 2019
Dear Guest, Thank you very much for choosing Crowne Plaza Hefei and taking the time to share with us your feedback. First of all, thanks for your recognition of the hotel.And I do apologize for the inconvenience becasuse of the staff English skill issue,we will strengthen English training for our staff to improve their English skill and provide a better experience for our guests. We hope you will continue to choose Crowne Plaza Hefei for your future travel needs! Judy Gui Marketing &Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$81 - US$97 (Based on Average Rates for a Standard Room)
LOCATION
ChinaAnhuiHefei
NUMBER OF ROOMS
523
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Frequently Asked Questions about Crowne Plaza Hefei, an IHG hotel
What are some of the property amenities at Crowne Plaza Hefei, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Hefei, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Hefei, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Crowne Plaza Hefei, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Hefei, an IHG hotel?
Conveniently located restaurants include Little Siam Thai Restaurant, Fiesta Cafe All-Day-Dining, and Starbucks (1912).
Are there opportunities to exercise at Crowne Plaza Hefei, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Hefei, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Hefei, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Hefei, an IHG hotel?
The staff speaks multiple languages, including English, German, and Chinese.
Are there any historical sites close to Crowne Plaza Hefei, an IHG hotel?
Many travellers enjoy visiting Bao Zheng's Ancestral House of Anhui (7.1 km), Former Residence of Li Hongzhang (7.6 km), and Memorial Temple of Lord Bao (7.2 km).
Is Crowne Plaza Hefei, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.