No.298 Qianshan Road, Shushan District, Hefei 230071 China
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Hefei Shushan
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 1,096 hotels in Hefei
Location
Cleanliness
Service
Value
Settle into our 270 comfortable guest rooms including 17 suites and a distinguished Four Points Suite, not only an excellent stay but also everything you need will be satisfied at Four Points by Sheraton Hefei, Shushan. Each spacious room offers Four Points Signature Bed®, rainforest shower and free high-speed WIFI access. After a wonderful sleep, we have prepared our signature breakfast at The Eatery to refresh a new day, bright and spacious Work Out for you to exercise and relax, and selected beer from our highly acclaimed Best BrewsTM to end a perfect day. All guest rooms are fitted with Thunderbolt iPhone docking station and LED Smart TV. Other conveniences include safe box large enough for laptop storage, mini bar, set of wine glasses and coffee & tea facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Paid internet
Indoor pool
Bar / lounge
Restaurant
Meeting rooms
Spa
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Location
Full view
Contact
No.298 Qianshan Road, Shushan District, Hefei 230071 China
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101Reviews2Q+A1Room tip
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This hotel is very comfortable and a good choice if you are a business visitor. Good value for money and well placed for walking to local mall and park. Food is OK. There are 3 restaurants. The ground floor offers Chinese buffet and is average. Best option is the sit down Chinese. There is also a Japanese restaurant with a great menu, unfortunately only half of which ever seems to be available. There is a bar which is dominated by a huge video screen showing endless x factor type shows and boy band concerts. It shuts at 11PM so don't expect any wild nights !. Decent gym and pool. Spa is very nice but expensive. Staff are good and helpful.
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Date of stay: February 2019Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NikkiH1985, Public Relations Manager at Four Points by Sheraton Hefei Shushan
Responded 2 Jun 2019
Dear Guest, Thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer everything you need to stay comfortable. Excellent buffet breakfast, Four Points signature bed, free high speed wireless Internet access, rain forest shower and tub and our beloved Best Brew program are all set up to make the whole experience simple and cozy. With the help of our fantastic location, it only takes 50 and 15 minutes drive to reach Xinqiao International Airport and Hefei South High Speed Railway Station. We are more than happy to provide our valuable guests like you with our high quality and customized services which are always honest, uncomplicated and comfortable. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
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+1
Well located near to shopping malls which is 10 mins walk. Check in and out was smooth without much issues and bed was comfortable. Wifi was intermittent, upon request they install separate wifi router in my room. Busy in the morning on my first day of my stay in this hotel till I have to share table with someone else. There was traffic jam during rush hours.
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Date of stay: December 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Public Relations Manager at Four Points by Sheraton Hefei Shushan
Responded 17 Dec 2017
Dear Guest, Thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. We are sorry about your experience are not very well. We will share your feedback details with relevant departments and take action for it. As the first Four Points Hotel in the city and in Anhui Province, we focus on offer great rate, service and everything you need to stay comfortable. Thanks again for sharing your reviews and please trust us we will do better in your next staying. Looking forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
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Check in on 2nd October, after 25 hours drive from Shanghai cause Golden festival and busy traffic everywhere! We suppose to stay in this hotel 6 days, but we left after 3. first of all: check-in moment, they ask credit card as deposit as all hotels does.... but probably the desk staff, does't know that as foreign in China i can't have credit card, so they ask to pay cash... wasn't enough the cash with me and we ask where is the nearest ATM for pick up money, but after kindly the staff said can be done after day! Cleaning room pretty under expectation, i know i'm not in a 5 star hotel, but i'm in a 4 star category, but the cleaning i believe it's important in any hotel brand category especially if under a big name like Sheraton! after day breakfast... the most shame situation, 10:10 a.m., hostess to the entrance, but none drop us where we suppose to seat... only around 10 guests in the restaurant having breakfast. after got seat, first thing they told us is: sorry but for your reservation room, the breakfast is on charge, ok we said! we order omelet and juice... 20 minute waited. the plastic napkin on the table were all dirty and we ask to change.. and we saw that most of the table has dirty napkin. quality of breakfast pretty below standard expectations. back to hotel after day, we ask to concierge where is located the ATM, his answer: just near the corner, 500 MT. ok.. we went there, but wasn't 500 mt... so we give up and come back to hotel. wifi in the room, no comment, my 4G in my phone was better and faster. a good note is about the quality of the bed, pretty comfortable and good in sleep. in room dining late menu: selection of some western food and local food and 5 dessert, but none dessert available, after my personal assistant make complain they said, ok we will send a dessert... got chocolate brownie and after 20 minute directly to toilette with stomach pain..... i don't need to add anything else after this.... for sure i will not be back and good luck to all…
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Date of stay: October 2017Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Public Relations Manager at Four Points by Sheraton Hefei Shushan
Responded 7 Oct 2017
Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. Apparently we still need to improve our service and we are more than eager to deliver everything you need during your pleasant stay with us. As the first Four Points Hotel in the city, we are partnered with the best to bring you more of what you need to travel the way you like. Thanks again for sharing your experience and please trust us we will do better in your next staying. Looking forward to welcoming you back in Four Points by Sheraton Hefei, Shuhsna again.
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+1
Stayed at this hotel for 2 months during that time I travelled to Xian ,Qing Dao Huang shan and Shanghai and stayed in hotels in all.Fourpoints had excellent staff that made me feel welcome and catered for your every need.The food is exceptional and know this because I sampled food in hotels in all the other regions I visited. The facilities were excellent from the gym to the swimming pool which I used on many occasions. The staff were all friendly and made my stay comfortable from the general manager to the concierge which I must thank for helping me with travel to other regions and also local tourist attractions. The room was immaculate and the beds are something else. the location is excellent and close to amazing shopping malls which are modern and stock all the latest fashion etc and found I got good deals on clothes and presents being 10 minutes from the main centre. Would definitely recommend this hotel and the area…
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Date of stay: September 2017Trip type: Travelled solo
Location
Cleanliness
Service
Room Tip: Stayed in 2 rooms both where fine
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Public Relations Manager at Four Points by Sheraton Hefei Shushan
Responded 21 Sep 2017
Dear Guest,thank you for staying in Four Points by Sheraton Hefei,Shushan and spending time to share your experience with us. As the first Four Points Hotel in the city,we offer great rate,service and everything you need to stay comfortable. We are partnered with the best to bring you more of what you need to travel the way you like. Thanks again for your great support and looking forward to welcoming you back in Four Points by Sheraton Hefei,Shushan again.
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Great hotel in all respects except for check in and out, not enough front desk staff at 8:00 am, only two check out agents, otherwise all 5 star, in terms of room, amenities, and service. Shower water pressure can be stronger.
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Date of stay: September 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Public Relations Manager at Four Points by Sheraton Hefei Shushan
Responded 17 Sep 2017
Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city, we offer everything you need to stay comfortable. Excellent buffet breakfast, Four Points signature bed and our beloved Best Brew program are all set up to make the whole experience simple and cozy. Thanks again for all of your comments about our service and facilities, we will share it with our Executive Committee and doing better in the future. Looking forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
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Visited for 3 business nights and very happy as the bed was amazing, sleep well work well. The hotel staff were very helpful and excellent location of the hotel. Breakfast and room service top quality. Note to management: mornings are alway busy for check-out, add 2-3 more reception staff for few hours to speed this process. In all, I will return for my next trip. Cheers.
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Date of stay: August 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Shirley Z, Public Relations Manager at Four Points by Sheraton Hefei Shushan
Responded 25 Aug 2017
Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer everything you need to stay comfortable. Excellent buffet breakfast, Four Points signature bed, rain forest shower and tub and our beloved Best Brew program are all set up to make the whole experience simple and cozy. Thanks again for your comments about our service, we will share it with our Executive Committee and doing better in the future. Looking forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
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+1
This is only category 1 hotel ? I think it's wrong. I think, at lest category 3. why just cat1? room is so comfortable and so many choice when breakfast. Also this hotel have swimming pool and fitness center. Also first time found boxing target in fitness center in cat1 hotel. Staff also nice ,kind , I just go there just first time, some staff already can remember my name.
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Date of stay: November 2016Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Manager at Four Points by Sheraton Hefei Shushan
Responded 24 May 2017
Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer great rate, service and everything you need to stay comfortable. We are more than happy to provide our valuable guests like you with our high quality and customized services which are always honest, uncomplicated and comfortable. Thanks again for sharing your comments with us. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
Read more
First time to a Four points hotel and my first time to Hefei. Hotel was new, smooth check-in, very comfortable rooms, many tv channels and good wifi. Big variety of breakfast choices but mainly Asian dishes which I enjoyed. Location was also near to restaurants and convenience stores. Excellent business hotel with helpful concierge staff. However for an international chain hotel; why no bottle of lotion in the washroom? Recommended business hotel should you ever visit Hefei.
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Date of stay: September 2016Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Assistant Online Marketing Manager at Four Points by Sheraton Hefei Shushan
Responded 17 Sep 2016
Dear Guest, Thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer everything you need to stay comfortable. Excellent buffet breakfast, Four Points signature bed, free high speed wireless Internet access, rain forest shower and tub and our beloved Best Brew program are all set up to make the whole experience simple and cozy. With the help of our fantastic location, it only takes half an hour and 15 minutes drive to reach Xinqiao International Airport and the newly built Hefei South High Speed Railway Station. We are partnered with the best to bring you more of what you need to travel the way you like. Looking forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
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First time visiting this hotel in Hefei. Although not in the city centre it was in a convenient location for my customer visits. The check in staff gave service with a smile even though it was 11pm in the evening. The room was a very good standard and the breakfast there was a wide variety of choice. Would definitely return to this hotel in the future. Paul's Hotel Rating 1 - 5 1. Disaster will never stay again. 2. Poor, likely not to choose to stay again. 3. Average, nothing exceptional. 4. Good, will come back. 5. Excellent, love this hotel. Hotel Appearance ⭐️⭐️⭐️⭐️ Room Size ⭐️⭐️⭐️⭐️ Room Clean ⭐️⭐️⭐️⭐️ Bed Comfort ⭐️⭐️⭐️⭐️ Pillow Comfort ⭐️⭐️⭐️ Food Quality ⭐️⭐️⭐️⭐️ Amenities ⭐️⭐️⭐️⭐️ Value for Money ⭐️⭐️⭐️⭐️⭐️ Service ⭐️⭐️⭐️⭐️ Average Rating: 4
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Date of stay: July 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Manager at Four Points by Sheraton Hefei Shushan
Responded 4 Jul 2016
Dear Guest, Thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer everything you need to stay comfortable. Excellent buffet breakfast, Four Points signature bed, free high speed wireless Internet access, rain forest shower and tub and our beloved Best Brew program are all set up to make the whole experience simple and cozy. With the help of our fantastic location, it only takes half an hour and 15 minutes drive to reach Xinqiao International Airport and the newly built Hefei South High Speed Railway Station. We are more than happy to provide our valuable guests like you with our high quality and customized services. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
Read more
The Four Points is in a new district about a 50-minute drive from the airport and a 30-minute drive from the main train station. Most buildings in the area are still under construction, and I did not see any restaurants or retail within walking distance. I was not bothered by construction or other noise. The hotel looks very new. My 18th-floor room was clean and functional, with all of the amenities typical in the 3-4 star business category. The bedding was very comfortable. The bathroom layout includes both a tub and a shower, as well as a large window looking into the sleeping area, with a shade for privacy. Service was fine, but not exceptional. Staff members were reasonably friendly, but appeared to be going through the motions. Check-in and check-out were of average efficiency. I had a good Chinese meal at one of the in-house restaurants, and a somewhat lackluster Western breakfast, although to be fair the breakfast offerings are more oriented toward local fare, as most of the clientele appears to be Chinese, rather than foreign. The Four Points offers about what you'd expect of a business hotel in a provincial Chinese city, and delivers reasonable value for money.…
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Date of stay: April 2016Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shirley Z, Manager at Four Points by Sheraton Hefei Shushan
Responded 10 Apr 2016
Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer everything you need to stay comfortable. Excellent buffet breakfast, Four Points signature bed, rain forest shower and tub and our beloved Best Brew program are all set up to make the whole experience simple and cozy. Thanks again for all of your comments about our facilities, service and dining rooms, we will share it with our Executive Committee and doing better in the futher. Looking forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
Read more
PRICE RANGE
US$62 - US$82 (Based on Average Rates for a Standard Room)
LOCATION
ChinaAnhuiHefei
NUMBER OF ROOMS
271
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton Hefei Shushan
Which popular attractions are close to Four Points by Sheraton Hefei Shushan?
Nearby attractions include Xiaoyaojin Park (7.5 km), Bao Zheng's Ancestral House of Anhui (6.4 km), and HuaiHe Lu BuXingJie (7.7 km).
What are some of the property amenities at Four Points by Sheraton Hefei Shushan?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Four Points by Sheraton Hefei Shushan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Hefei Shushan?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Hefei Shushan?
Conveniently located restaurants include Bitburger Beer Hall, 24 XiaoShi TongXiao MianGuan, and LuZhou TaiTai (SuZhou Road).
Are there opportunities to exercise at Four Points by Sheraton Hefei Shushan?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Four Points by Sheraton Hefei Shushan have airport transportation?
Yes, Four Points by Sheraton Hefei Shushan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Points by Sheraton Hefei Shushan located near the city centre?
Yes, it is 0.5 km away from the centre of Hefei.
Does Four Points by Sheraton Hefei Shushan offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Four Points by Sheraton Hefei Shushan?
Many travellers enjoy visiting Bao Zheng's Ancestral House of Anhui (6.4 km), Former Residence of Li Hongzhang (7.1 km), and Memorial Temple of Lord Bao (6.5 km).
Is Four Points by Sheraton Hefei Shushan accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.