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Hilton Hefei

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#1 of 952 Hotels in Hefei
Certificate of Excellence
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Hilton Hefei
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1,084 Reviews from our TripAdvisor Community

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Showing 131: English reviews
hefei, China
Reviewed 5 days ago NEW

On the whole, my stay here was satisfactory. 总体而言,这次住宿还是比较满意的。办理入住、退房都比较快,欢迎果盘也比较丰富,房间升了两级,行政酒廊的下午茶跟Happy Hour 也比较不错,虽然品种还不是特别丰富。值得提出的是,中餐厅的服务员需要加强培训,中午在中餐厅用餐,客人很少,但上菜速度超慢,而且我们买完单准备离开的时候,竟然有人出手拦住我们,让我们等一下,他们需要核对我们入住信息。我们都非常震惊,那么长的用餐时间,你们都干啥去了,非要在我们离开前让我们停下来配合你核对???非常震惊!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chunjiew2017
Reviewed 1 week ago

員工素質高,服務品質相當好。令人印象深刻。The Hilton emplyee is very kind, nice and made me feel at home. The whole experience is great! Surrounding is pretty convenient especially the 1st subway just located at the corner of hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jungchihl2017
Hilton H, General Manager at Hilton Hefei, responded to this review
Google Translation

尊敬的客人, 您好! 很感谢您对酒店...

Reviewed 1 week ago

A pretty good international 5 star hotel, slightly above average for most in China. Staff are pretty good. Check out was fast for me. Gym is better than most. The pool is ok, not great for swimming lengths if there are a few other people there. Nice if you have access to executive lounge.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Vaughan R
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 14th January, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

East Liverpool, Ohio
Reviewed 3 weeks ago

I stayed for 30 days , was made to feel welcome everyday and the staff was great. Internet could have been better but it is in China with all kind of internet sensors hip. So I will overlook that. All in all best stay in a long time.

Review collected in partnership with Hilton Hotels & Resorts
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Thank ref120
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 29th December, 2016. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Hefei, China
Reviewed 3 weeks ago

Every time I am in Hefei, capital of Anhui province in China, I stay at Hilton. This is a hotel whose promise of making each guest feel cared for, valued and respected is not merely a promise, unlike many other hotels I have stayed at, even international 5-star ones. This is one hotel where they take service so seriously that...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 551samanthan
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 28th December, 2016. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Stuttgart, Germany
Reviewed 4 November 2016

I stayed in this hotel for 4 nights in October 2016. The rooms are comfortable, clean and quiet. However the complimentary internet provided is next to not working. I was sending 1 email with a PFD attachment of 7 MB. This took 45 minutes to send. The staff hardly talks any English. Next to nothing. The Indian food I had...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Rafael B
Reviewed 1 November 2016 via mobile

The dedicated staff made our visit!! What a team and fantastic lodging and venue. Thanks so much for a memorable experience. The food was delicious, the lobby entertainment exciting and the rooms inviting.

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Helpful?
Thank Annick B
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 1st November, 2016. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Reviewed 21 October 2016 via mobile

Stayed overnight, great hotel friendly staff. Would highly recommend. Nice rib steak on 3rd floor resto. Comfy roofs and quick checkout. After staying in some pretty average hotels 8n China was a nice welcome change to stay here.

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Helpful?
Thank Philip J
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 20th October, 2016. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Calgary, Canada
Reviewed 16 October 2016 via mobile

I went to the Hilton with the Tourism Industry of Canada and was not disappointed. From Rafi the GM, Franz our international relations coordinator (outstanding) to the Head Chef the entertainment in the lounge and the rest of the staff, 5 star all the way. Very clean, friendly and comfortable for anyone international wanting to feel at home. Thank you...

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Helpful?
Thank Kykyay
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 15th October, 2016. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

SHANGHAI, China
Reviewed 28 September 2016

This is good hotel, cost efficient and clearn, while although this hotel is a little bit far way from my meeting place, but next time i would stay in this hotel again. and that would be good the hotel could give a list of small restraut arount hotel which we could easy to find for a dinner for example.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Yong Z
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 28th September, 2016. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
LeLe XiongMao
LeLe XiongMao
Cuisines: Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hilton Hefei is a five-star hotel located on Shengli Road, just 1 km from Huaihe Road and 1.5 Km from the Hefei Railway Station.Free Wi-Fi in public areas is offered to guests of this hotel.There is no shortage of dining options at the Hilton, which features some of Hefei's top restaurants. The Phoenix Restaurant serves Chinese dishes, while Happy Panda Western Restaurant always offering something new. Happy Panda treats Guests to a fusion of global flavours. Monthly themes provide them with an opportunity to try new tastes from the world's finest cuisines. A variety of Western and Asian favourites are available from the buffet and a la carte menu at Sens Restaurant. East meets West at this spacious, naturally-lit restaurant. SOHO bar is a place to meet and relax.... For an American pool game, table football, darts, table card games, dice games, mini Karaoke, multiple Sports TV channels, Fashion TV or just to make friends over an ice glass of beer or wine.........For those planning business or social events, Hilton staff can assist with small or large conferences, weddings, banquets or theme parties. Multiple meeting rooms with the latest audiovisual equipment are ready for use, as is a banquet hall, business center and boardroom.A fitness center, indoor swimming pool, two tennis courts and yoga studio are round out the amenities offered by this hotel. ... more   less 

Additional Information about Hilton Hefei

Address: No.198 Shengli Road, Hefei 230011, China
Region: China > Anhui > Hefei
Price Range: $86 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Hefei 5*
Number of rooms: 532
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Orbitz, Priceline, Ctrip TA, Expedia, Travelocity and Hotels.com so you can book your Hilton Hefei reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Hefei
Hotel Style:
#1 Best Value Hotel in Hefei
#1 Spa Hotel in Hefei
#1 Business Hotel in Hefei
#1 Luxury Hotel in Hefei
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Questions & Answers

Questions? Get answers from Hilton Hefei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms don't have as much traffic noise.”
 of 5 bubbles 2MonkeysDad, 7 Sep 2016 | Read review
“High floor”
 of 5 bubbles TP1234, 16 Dec 2015 | Read review
“Metro under construction nearby, maybe difficult to reach in car.”
 of 5 bubbles damorin, 17 Sep 2015 | Read review
“I would say that the corner rooms are absolutely amazing!”
 of 5 bubbles Y5283KTpeterl, 26 Jan 2015 | Read review
“As Hefei has a lot of traffic ,the higher the room the better”
 of 5 bubbles Mohi19, 28 Oct 2014 | Read review
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