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Hilton Hefei

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#1 of 956 Hotels in Hefei
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Hilton Hefei
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1,091 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Alpharetta, United States
Reviewed 3 days ago NEW

The hotel is maintained very well and the price is quite reasonable. I can check in and check out inside the lounge at the 24th floor which is the executive floor. The staff is very friendly and helpful. The subway station is very close to the hotel and hence it is very convenient to go to the train station and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 719yip
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service during your stay. For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are...

East Liverpool, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016

I stayed for 30 days , was made to feel welcome everyday and the staff was great. Internet could have been better but it is in China with all kind of internet sensors hip. So I will overlook that. All in all best stay in a long time.

Review collected in partnership with Hilton Hotels & Resorts
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About Hotel's Favourite Review
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 29th December, 2016. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Auckland, New Zealand
Reviewed 2 weeks ago

This is a fantastic 5 nights experience with Hilton Hefei. The room is big enough and the environment is better than last year, especially after the subway underground is start to service from the end of last year. The lobby manager Mr. Chen is very nice and helpful. Both of my parents are very satisfied. Thank you.

Review collected in partnership with Hilton Hotels & Resorts
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Thank zhihuiw2017
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 3rd March, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Shanghai
Reviewed 3 weeks ago

Only stayed here for one night but greatly enjoyed the hotel. It is about 30 - 45 minutes from the south railway station but often a long taxi queue. Accordingly, recommend you contact hotel to arrange free shuttle (also to airport) or take the newly opened subway which stops literally at the corner of the hotel. Super convenient! Taxis though...

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Helpful?
Thank LiangShanBo
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 28th February, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Reviewed 4 weeks ago via mobile

Good room, good food, outstanding service. Loved the lobby bar and the happy panda restaurant. Breakfast has much choice. Fitness is sufficiently big. Good cleanliness. Have Belgium beers. Nothing bad to say.

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Helpful?
Thank Fabian P
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 17th February, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Hamamatsu, Japan
Reviewed 14 February 2017

The hotel is very clean, breakfast choices are vast. The gym and pool are both excellent. The staff is very warm and welcoming making everyone feel equally important. The restaurants at the hotel are all good, and staff is very attentive.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Steve C
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 14th February, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

Colorado Springs, Colorado
Reviewed 24 January 2017

My stay was the best I have ever had. The staff not only were professional but made me feel like a member of the family and went out of their way to make me feel at home. There was a fine selection of restaurant restaurants to choose from. I enjoyed the executive floor every evening for dinner buffet. The service...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T2845YRtimo
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 24th January, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

hefei, China
Reviewed 19 January 2017

On the whole, my stay here was satisfactory. 总体而言,这次住宿还是比较满意的。办理入住、退房都比较快,欢迎果盘也比较丰富,房间升了两级,行政酒廊的下午茶跟Happy Hour 也比较不错,虽然品种还不是特别丰富。值得提出的是,中餐厅的服务员需要加强培训,中午在中餐厅用餐,客人很少,但上菜速度超慢,而且我们买完单准备离开的时候,竟然有人出手拦住我们,让我们等一下,他们需要核对我们入住信息。我们都非常震惊,那么长的用餐时间,你们都干啥去了,非要在我们离开前让我们停下来配合你核对???非常震惊!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chunjiew2017
Hilton H, General Manager at Hilton Hefei, responded to this review
Google Translation

尊敬的宾客, 您好! 很感谢您对酒店...

Reviewed 15 January 2017

員工素質高,服務品質相當好。令人印象深刻。The Hilton emplyee is very kind, nice and made me feel at home. The whole experience is great! Surrounding is pretty convenient especially the 1st subway just located at the corner of hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank jungchihl2017
Hilton H, General Manager at Hilton Hefei, responded to this review
Google Translation

尊敬的客人, 您好! 很感谢您对酒店...

Reviewed 14 January 2017

A pretty good international 5 star hotel, slightly above average for most in China. Staff are pretty good. Check out was fast for me. Gym is better than most. The pool is ok, not great for swimming lengths if there are a few other people there. Nice if you have access to executive lounge.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Vaughan R
Hilton H, General Manager at Hilton Hefei, responded to this review

Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 14th January, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
LeLe XiongMao
LeLe XiongMao
Cuisines: Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Hefei is a five-star hotel located on Shengli Road, just 1 km from Huaihe Road and 1.5 Km from the Hefei Railway Station.Free Wi-Fi in public areas is offered to guests of this hotel.There is no shortage of dining options at the Hilton, which features some of Hefei's top restaurants. The Phoenix Restaurant serves Chinese dishes, while Happy Panda Western Restaurant always offering something new. Happy Panda treats Guests to a fusion of global flavours. Monthly themes provide them with an opportunity to try new tastes from the world's finest cuisines. A variety of Western and Asian favourites are available from the buffet and a la carte menu at Sens Restaurant. East meets West at this spacious, naturally-lit restaurant. SOHO bar is a place to meet and relax.... For an American pool game, table football, darts, table card games, dice games, mini Karaoke, multiple Sports TV channels, Fashion TV or just to make friends over an ice glass of beer or wine.........For those planning business or social events, Hilton staff can assist with small or large conferences, weddings, banquets or theme parties. Multiple meeting rooms with the latest audiovisual equipment are ready for use, as is a banquet hall, business center and boardroom.A fitness center, indoor swimming pool, two tennis courts and yoga studio are round out the amenities offered by this hotel. ... more   less 

Additional Information about Hilton Hefei

Address: No.198 Shengli Road, Hefei 230011, China
Region: China > Anhui > Hefei
Price Range: $109 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Hefei 5*
Number of rooms: 532
Reservation Options:
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Also Known As:
Hilton International Hefei
Hotel Style:
#1 Luxury Hotel in Hefei
#1 Spa Hotel in Hefei
#1 Business Hotel in Hefei
#2 Best Value Hotel in Hefei
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Questions & Answers

Questions? Get answers from Hilton Hefei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms don't have as much traffic noise.”
 of 5 bubbles 2MonkeysDad, 7 Sep 2016 | Read review
“High floor”
 of 5 bubbles TP1234, 16 Dec 2015 | Read review
“Metro under construction nearby, maybe difficult to reach in car.”
 of 5 bubbles damorin, 17 Sep 2015 | Read review
“I would say that the corner rooms are absolutely amazing!”
 of 5 bubbles Y5283KTpeterl, 26 Jan 2015 | Read review
“As Hefei has a lot of traffic ,the higher the room the better”
 of 5 bubbles Mohi19, 28 Oct 2014 | Read review
5 of 5