Hilton Hefei
No.198 Shengli Road, Hefei 230011 China
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A note from Hilton Hefei
Updated 10/12/21
About
#5 of 1,098 hotels in Hefei
Location
Cleanliness
Service
Value
Hilton Hefei is a five-star hotel located on Shengli Road, just 1 km from Huaihe Road and 1.5 Km from the Hefei Railway Station.Free Wi-Fi in public areas is offered to guests of this hotel.There is no shortage of dining options at the Hilton, which features some of Hefei's top restaurants. The Phoenix Restaurant serves Chinese dishes, while Happy Panda Western Restaurant always offering something new. Happy Panda treats Guests to a fusion of global flavours. Monthly themes provide them with an opportunity to try new tastes from the world's finest cuisines. A variety of Western and Asian favourites are available from the buffet and a la carte menu at Sens Restaurant. East meets West at this spacious, naturally-lit restaurant. SOHO bar is a place to meet and relax.... For an American pool game, table football, darts, table card games, dice games, mini Karaoke, multiple Sports TV channels, Fashion TV or just to make friends over an ice glass of beer or wine.........For those planning business or social events, Hilton staff can assist with small or large conferences, weddings, banquets or theme parties. Multiple meeting rooms with the latest audiovisual equipment are ready for use, as is a banquet hall, business center and boardroom.A fitness center, indoor swimming pool, two tennis courts and yoga studio are round out the amenities offered by this hotel.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Location
Full view
43Car recommended
Grade: 43 out of 100
28Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
No.198 Shengli Road, Hefei 230011 China
Name/address in local language
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1213Reviews1Q+A19Room tips
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I travel a lot in China for work and almost always stay at Hilton properties. I wasn't expecting much from the Hefei Hilton, but I have to say it is probably one of the nicest Hilton's I have stayed at in China with regard to service and little extras such as HHonors wifi that doesn't constantly drop and have to be re-logged into. I arrived a bit late on a Thursday night and one of the sales managers, Daisy, took me straight up to the executive floor to check-in as there was a large group in front of me. At the time she had no idea I am a Diamond member. I found the entire staff there extremely friendly and easy to deal with. I have seen some other reviews saying their English level was not up to par, but I wholeheartedly disagree. Furthermore, the executive lounge breakfast had a chef you could see frying up eggs and omelettes, etc. which was a nice touch. They had quite a well-decorated bar on the 3rd floor, I believe, called SoHo. Too bad no one was there, because it looked quite nice! Just a suggestion: If you only have one customer, maybe ask them what music they would like to listen to. I was pleasantly surprised by the staff, the hotel and rooms, and the location. Really made my stay in Hefei a bit more relaxing amidst the hustle and bustle of work. I have stayed at Hilton's in larger cities such as Shanghai and Guangzhou that aren't even as nice as the Hefei. Well done, Hefei Hilton.…
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Date of stay: December 2019Trip type: Travelled on business
Location
Service
Sleep Quality
Helpful
Response from Hilton H, PR Coordinator at Hilton Hefei
Responded 29 Dec 2019
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city!Thank you very much for taking your time to publish your review.We are very pleased to see you are satisfied with our service during your stay.I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services.We look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
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Once again, a standard "high class" hotel re-branded and managed by Hilton. I had so many standard hotels like this in China and I'm not happy to this situation. Nothing special for Hilton accommodation. No good.
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Date of stay: September 2019Trip type: Travelled on business
Value
Location
Service
Helpful
Response from Hilton H, PR Coordinator at Hilton Hefei
Responded 11 Nov 2019
Dear guest, Greetings from Hilton Hefei ! Thank you very much for taking your time to publish your review.We are sorry to provide you with unhappy experience. We hope you can share your problems with us as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services.Thank you for your comments. ——Hilton Hefei
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The hotel staff is very friendly and helpful during my stay. The room is large, quiet and clean. The hotel locates near Hefei railway station and very close to subway. In my point of view, Hilton Hefei is one of the best Hilton hotels in China.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2019Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hilton H, PR Coordinator at Hilton Hefei
Responded 27 Oct 2019
Dear guest， Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you for your comments and appreciation to our hotel.It is our pleasure to provide you with clean room and convenient traffic.We are glad to get your preference and support.In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
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Room is clean and quiet, and staffs are friendly and professional. Travel around the city is very convenient since the subway station is next door. More importantly, the breakfast is fantastic! So many choices make me feel I can stay there for the whole morning if I had time.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hilton H, PR Coordinator at Hilton Hefei
Responded 29 Sep 2019
Dear guest， Thank you for your comments and appreciation to our hotel.It is our pleasure to provide you with enthusiastic service,clean room and delicious breakfast.We are glad to get your preference and support.We hope your next coming in the near future. ——Hilton Hefei
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Hilton Hefei is the best hilton hotel I ever stay. location is good, located at subway station. Reception, room facility, executive lounge, food, gym, everything is great. thanks for their good service.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2019Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hilton H, PR Coordinator at Hilton Hefei
Responded 29 Sep 2019
Dear guest， Thank you for your comments and support to our hotel.We are glad to know that you are satisfied with our service,facility and food.We look forward to your next coming!Wish you a nice day! ——Hilton Hefei
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For those with a bit of China experience, it will be a "yeah, right" situation. For those, who have just arrived, it will not be what you expect, which is in no way meant negatively. I actually just spoke to a hospitality pro and he concurred that all the large hotel chains sacrifice their SOP to cater to the local clientele - and the Hefei Hilton really stood out. Great things: staff was really nice (hi Alina) and helpful but English level not quite there - I can see problems if you dont know Chinese. Thats probably because anyone with a decent English level leaves a third or fourth tier city like Hefei for a better life in Beijing or Shanghai. Breakfast in the lounge was fantastic. The bacon was a little undercooked and they kept running out of tabasco but they really had everything there that was necessary for a great start to a great day. Gym and pool were nice and well maintained. Things not that great: the coffee was not very good and the happy hour spread paled in comparison to the breakfast. The general atmosphere in and around the hotel was not international at all, which is nothing to be expected in Hefei. But, be aware, that as a non Chinese speaking person you may have problems socializing. Lastly, there were tons of kids in lounge. That in itself, I do not have issues with, but if you compare with other lounges in Chinese Hiltons this one really stood out. Anyhow, be prepared to have a Chinese Hilton experience at this property then you will have a great time.…
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Date of stay: August 2019
2 Helpful votes
Helpful
Response from Hilton H, PR Coordinator at Hilton Hefei
Responded 8 Sep 2019
Dear guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. ----Hilton Hefei
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Went to Hefei for two days work and stayed, as always in Hefei, at the Hilton. The hotel and staff delivered as always. Front desk very helpful, room quality clean and efficient check in and out. Only wish that the hotel was located in a bit more central part of the city (not that it is in the suburbs). I will surely return next time in Hefei.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Hilton H, General Manager at Hilton Hefei
Responded 20 Jun 2019
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service and guest room during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future.
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First of all, the location of hotel is great, next to subway entrance. It is convenient to travel among the city. Next, the decoration of hotel is great and scented. I really enjoyed it. Thirdly, I enjoyed the gym and swimming facilities there. I could relax myself. Besides that, there are couple of high-end jewelry shop and tea shop inside. Overall, I enjoyed my stay there, but I did hope that free guest laundry could be provided. I highly recommended this place!
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Date of stay: April 2019Trip type: Travelled solo
Helpful
Response from Hilton H, General Manager at Hilton Hefei
Responded 5 Jun 2019
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our location and facilities during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future!
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Firstly, the staff are great - I can’t fault the hospitality. The good things: good size gym and range of equipment, nice lounge with good selection of food including number of calories (which is the first place I have seen this. I don’t really drink but the drinks selection looked good. Quick turnaround laundry is helpful. Rooms clean and to a decent standard and not long to wait when using lifts. Good air con. The not so good - no air con in the gym and for some reason the windows were open when it is 30+ outside, some of the sauna facilities were closed so could not comment. Fridge is not a very cold temperature even when on the highest setting. There is not a decent convenience store close, the nearest is about a 15 min walk each way on the other side of the road and the selection is not great. I ordered breakfast to my room and they would not give me a selection of fruit for some reason - although I’m sure this would be entirely possible if I went to the restaurant. Now the very bad - the water in the shower and taps smelt absolutely rotten, not like drains more like dirty stagnant water - it was a concern but given I was staying for one night and I imagine all rooms use the same system i just decided to grin and bear it. Would I stay here again? Unsure, possibly as it is quite close to the train station. The negatives (apart from the water) are more just inconveniences than anything. …
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Date of stay: May 2019Trip type: Travelled on business
2 Helpful votes
Helpful
Response from Hilton H, General Manager at Hilton Hefei
Responded 28 May 2019
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our lounge and gym during your stay. We have reflected what you mentioned to the relevant departments and will make improvements as soon as possible. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future.
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+1
My friend and I visited Hefei during this May holiday. We chose to stay at Hilton Hefei because the location is very convenient. It is located next to the metro No.1 Changhuai station. Easy to get to the famous Bao Gong Garden, around 4 stops by the metro. We stay at a executive room with city view, by the way the sun set view is good, we had access to executive lounge on the 24 floor. It provided breakfast, afternoon tea and happy hour for executive room guest. The hotel have several restaurants, we had breakfast in the all day dinning, the breakfast have many choices but it was very crowded during the May Day holidays. We also tried Chinese restaurant on the ground floor, it served different kinds of Chinese dishes like Sichuan style,Cantonese and local flavor too. We had a pleasant stay.…
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Review collected in partnership with 单个酒店
Date of stay: May 2019Trip type: Travelled with friends
Helpful
Response from Hilton H, General Manager at Hilton Hefei
Responded 5 May 2019
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our location and guest room during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future.
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PRICE RANGE
US$76 - US$78 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
合肥元一希尔顿, hilton international hefei, hilton hefei
LOCATION
ChinaAnhuiHefei
NUMBER OF ROOMS
532
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Claim Your Listing Frequently Asked Questions about Hilton Hefei
Which popular attractions are close to Hilton Hefei?
Nearby attractions include Yuanyi Times Square Shopping Center (0.2 km), JingTingShan Lu BuXingJie (0.4 km), and DiYiJie (0.6 km).
What are some of the property amenities at Hilton Hefei?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Hefei?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Hefei?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hilton Hefei?
Conveniently located restaurants include LeLe XiongMao, HanCun Korean Restaurant HuaYang Road, and Yuan Yi XiErDun Hotel.
Are there opportunities to exercise at Hilton Hefei?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Hefei?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Hefei offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Hefei?
Many travellers enjoy visiting Bao Zheng's Ancestral House of Anhui (3.0 km), Former Residence of Li Hongzhang (2.3 km), and Memorial Temple of Lord Bao (2.9 km).
Is Hilton Hefei accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.