As a long time Elite member of the IHG Group, I've been staying with many hotels in Hefei over the years. I could honestly say that Crowne Plaze Hotel Hefei Rongqiao is definitely one of the best hotels in Hefei! The hotel is located at a central location, quiet but a few steps away from the bustling city center. The view towards the river and the Xiaoyaojin Park is unparalleled. The hotel facility may not be the biggest and the newest in Hefei, but the services at this hotel made it outstanding from the others. From entering the hotel to departing the location, I felt truly a home away from home! The General Manager - Mr. Dong and his team Sales Director - Mr. Liu, Front Desk Director - Ms. Han and F&B Director - Mr. Ma have managed this hotel up to the highest standard! Allen from the Front Desk and Huo Silan from the Room Service also provided flawless services. Really looking forward to visit this hotel again!…
The view from the room is incredible. Couldn't recommend the hotel more! Excellent value with a great location. friendly professional service, with a great team from bar service to room service. Nice...
I am impressed with the front desk efficiency on handling check in / check out despite there were quite a few guests during my check in. The staffs were friendly and professional to complete the check in process swiftly without much delay.
Rooms are large. Well kept. Executive floor is modern. Executive dining very good, although the variety could be broader. Fitness center very good, lots of equipment. My experience is that is a solid 5 star quality hotel.
Spent 3 days in Hefei and stayed at the hotel. Was absolutely fantastic. Room was great. Bathroom is very modern and has all the amenities. Breakfast is included and has a variety good for all. There is also a supper buffet that lets you experience local food but has foreign fare as well. Front desk people speak english. I will definitely go back to this hotel if in Hefei again.
This is the second CP in Hefei, property is centrally located (although most of the municipal functions are relocated to either Zhengwu or Binghu), very competitive rates and great value. Rooms are well appointed, the pool is 25 meter standard and always heated to comfort and gym is spacious and well equipped. In terms of top tier membership recognition and services, most CPs in China play stupid games with room upgrade to the next category (such a shame for IHG), this property is very genuine and generous by providing sincere and genuine upgrade (based on availability) and full club benefits including daily laundry service. Think of that! I mean no one does that these days any more! Awesome place with great value!
Terrible service at checkin and checkout (staff not at all bothered about people jumping the queue... very frustrating!!!), dingy room with a half-window and a view onto a neighbouring sky-scraper, desk lamp and chair falling apart... It felt dirty overall.
The hotel is very close to the XIjingdu Park where you can enjoy the nice city and lake view. The room is spacious and the bed is huge. The only concern is disgusing stains on the floor,possibly s*men, near sofa, Hopfully the cleaner would do their job carefully next time.
The more I travel within China, the more I enjoy a mix of the culture with a bit of something that includes the culture I am most familiar with - especially true as you get further outside of the large cities. I spent a couple days at this hotel and it was a great stay. It is close to some really great foodie options and the hotel itself is quiet, friendly, clean and inviting. For a nice value if you are passing through Hefei, consider this Crown Plaza, I am confident you will enjoy the great folks and nice property!
I was shocked by how nice the hotel is and how reasons the rate was. With the cannel view , the room is even more delightful. The breakfast was beyond my imagination , so many options with high quality . Figuring out how I can go back there sooner...