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I appreciate that it may be difficult to find staff in Fuzhou that can emulate international-standard service quality but I just don't see the effort on Westin's part to elevate the service level. Kitchen staff that can't make breakfast eggs (Over-easy or sunny side up?...More
1 Thank Macroplanner
Response from ivy h, Public Relations Manager at The Westin Fuzhou MinjiangResponded 27 August 2012
Thank you for taking the time providing your feedback to us. We are truly embarrassed and disappointed that this has happened to our valued guest and I would like to sincerely apologize to you on behalf of the entire team. I have passed...More
I stayed here for a business trip recently and was very happy with all aspects of the hotel. Friendly efficient check-in and check-out, very spacious and comfortable room, fantastic bed and nice bathroom with great rainforest shower. Although there was some noise from doors closing...More
First the good. The hotel fittings are of a decent quality. The rooms are of a decent size. The bed, one of the more comfortable I've found in Asia, although still too firm for me even with the integral mattress topper. The staff are pleasant...More
Surprisingly very quick check in and check ou in the morning rush hours! Since there are lots of business travelers staying here, I expected a longer wait for morning check out. But they had all counters open with extra staff on duty, it was instant!...More
US$114 - US$272 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Luxury Hotel in Fuzhou
#11 Best Value Hotel in Fuzhou
Non-Smoking Rooms ,
Number of rooms
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