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Marco Polo Xiamen

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#2 of 1,225 Hotels in Xiamen
Certificate of Excellence
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558 Reviews from our TripAdvisor Community

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Showing 256: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Not a bad thing to say about this hotel, food, staff and room where amazing. Will return in the future. Hospitality as you would expect. The breakfast was out of this world with an incredible selection of good quality produce.

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Helpful?
Thank Leila0o
Tauranga, New Zealand
Reviewed 1 week ago NEW

I stay there for 11 months over the last two years and would stay there again if I go back to Xiamen Excellent staff from the front counter all the way to the cleaner all friendly and helpful Great food

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Helpful?
Thank warren524
Singapore River, Singapore
Reviewed 1 week ago

Marco Polo in Xiamen was the perfect stay, will stay there again in the future. Very nice rooms and great bed, the hotel was very clean. Staff in all areas were very good, nice, friendly, helpful and always with a smile.

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Helpful?
Thank 580rexr
Hong Kong, China
Reviewed 2 weeks ago

as a frequent traveler to XM, I can this hotel is not the newest and modernest one in Xiamen. But it is most likely the warmest one. The facilities are excellent. I love the outdoor swimming pool and pool table. Hotel room is fantastic too. bed is comfortable. the only thing I feel not good enough is the old fashion...

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Helpful?
Thank tamfuntik
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for returning back and taking the time to share us with your experience. We are glad to learn that you are satisfied with recent staying with us. We highly appreicate your continuous support for our hotel, and it would be my great pleasure to share your compliments with our team....

London, United Kingdom
Reviewed 2 weeks ago

This hotel is extremely tired (20 years), but does not have the typical advantage of older hotels such as location and room size. The rooms are below Xiamen average in terms of both size and hardware. Standard rooms are definitely below 30 sqm, and at the same price you will be able to find hotels with much larger standard rooms...

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Helpful?
Thank Up C
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. Please accept our sincere apology for the unpleasant experience you've encountered during recent staying. Your comments have been well noted by all the concerned departments for immediate review and improvement. In future we would definitely strengthen...

Singapore, Singapore
Reviewed 4 weeks ago

its pleasant, peaceful and nice location. hotel room is clean and staff is friendly. buffet breakfast is widespread and delicious. i recommend to friends if they want to stay away from noisy town and yet not far away by taking taxi.

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Helpful?
Thank jesselinehweelianc
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to complete our online Guest Experience Survey. We are happy to learn that you enjoy recent staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our team....

Gurgaon, Haryana, India
Reviewed 4 weeks ago via mobile

Felt pampered just walking into the beautiful lobby with 🎶 live music playing & courteous staff . The stay was wonderful with polite & helpful staff who made sure our every want is met ! The stunning views from the room were the cherry 🍒 on the top . The food was superb & very well laid out in the...

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Helpful?
Thank Harmesh K
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to complete our online Guest Experience Survey. We are happy to learn that you enjoy recent staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our team....

Klagenfurt, Austria
Reviewed 29 October 2016 via mobile

The location is very central and in a nice neighborhood in Xiamen. Hotel infrastructure is good and staff is friendly. The rooms are bit old (urgent renovations recommended) and there should be more non smoking rooms! Breakfast buffet is wonderfull!

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Helpful?
Thank nrg422
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to complete our online Guest Experience Survey. We are happy to learn that you enjoy recent staying with us. We are glad to learn that you are satisfied with hotel location, services and buffet breakfast as well. At the meanwhile, your suggestion...

Canada
Reviewed 28 October 2016

Great Hotel, great location, great rooms, amazing staff, always improvements.... my favourite place to stay. I like the gym, the view at the pool is breath taking. I like the Club Floor. Hardly want to leave when I stay at the Marco Polo Xiamen.

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Helpful?
Thank MKM_9
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for returning back and taking the time to complete our online Guest Experience Survey. We are happy to learn that you enjoy recent staying with us. We highly appreciate your continuous support for our hotel, and It would be my great pleasure to share your compliments with our team. Please...

Edmonton
Reviewed 24 October 2016

Its been years since I have been to this Marco Polo, but I am glad I returned. Still the best for location, ambiance, and service. Still has most of the charm and grace of the old days, although lots more shops make it a little less charming. Right in the middle of "Coffee Street" the most popular spot to see...

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Helpful?
Thank the_Janadians
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for returning back and taking the time to complete our online Guest Experience Survey. We are happy to learn that you enjoy recent staying with us. We highly appreciate your continuous support for our hotel, and It would be my great pleasure to share your compliments with our team. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Xiamen uniquely blends the grace of ancient China with today's modernity. It is the best address for a business traveller- a home away from home with legendary hospitality and personalised service. With its 300 exquisitely designed rooms and suites, Marco Polo Xiamen enjoys the scenic lake view with the convenience of a city location- 15 minutes drive by car from the international airport. The hotel provides complimentary bus service to and from the airport and also limousine service. The rooms at Marco Polo Xiamen are designed for comfort and privacy for the discerning business travellers. The business and leisure facilities offered in Marco Polo are unparalleled in Xiamen - the Continental Club Floor offers a fully-equipped private Club Lounge with panoramic view. ... more   less 

Additional Information about Marco Polo Xiamen

Address: No.8 Jianye Road, Hubin North, Xiamen 361012, China
Region: China > Fujian > Xiamen
Price Range: $135 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Xiamen 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Marco Polo Xiamen Hotel Xiamen
Marco Polo Hotel Xiamen
Xiamen Marco Polo Hotel
Hotel Style:
#2 Spa Hotel in Xiamen
#2 Luxury Hotel in Xiamen
#7 Business Hotel in Xiamen
#12 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Xiamen staff and other travellers.
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Questions? Get answers from Marco Polo Xiamen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't understand Room Tip ?”
 of 5 bubbles 580rexr, 2 Dec 2016 | Read review
“Good for biz trip!”
 of 5 bubbles tamfuntik, 22 Nov 2016 | Read review
“avoid all rooms and don't trust their website photos”
 of 5 bubbles 487upc, 21 Nov 2016 | Read review
“Almost better than home.”
 of 5 bubbles MKM_9, 28 Oct 2016 | Read review
“stay in a 3rd floor room with access to the swimming pool / large patio. Its a beautiful view and is very quiet after 10 pm...best room!”
 of 5 bubbles 422dexterh, 16 Aug 2016 | Read review
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