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Hyatt Regency Dongguan

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Traveller (415)
Room & Suite (95)
Dining (73)
Overview
  • Excellent55%
  • Very good37%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“copper grill”(19 reviews)
“song shan lake”(16 reviews)
“lake view”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (609)
Filter reviews
278 results
Traveller rating
173
76
22
5
2
Traveller type
Time of year
LanguageEnglish
More languages
173
76
22
5
2
Show reviews that mention
All reviewscopper grillsong shan lakelake viewsongshan lakehuge balconyindoor poolclub levelbit out of the waymultiple restaurantsnice propertynice lakedongguan areagreat breakfast buffetexcellent hotelguangdong provincerooms are greathotel is situated
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1 - 5 of 278 reviews
Reviewed 5 days ago

I stayed there for a business meeting for just one night near end of October 2017. The room was very spacey and comfortable, very well decored, with a balcony overlooking the tree-rimmed river and streets. The shower in the room was paved with polished marble...More

Thank 141mrf
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 days ago

Dear guest, Thank you for staying at Hyatt Regency Dongguan. We hope you were able to make the most of your time away. Thank you once again for your recommendation of our hotel and we are looking forward to welcoming you back soon and wish...More

Reviewed 1 week ago

I stayed there few times before and each time no bad surprise I wish more hotels would be like this one in China Great location, great room, good restaurants on site. The staff is always ready to help.More

Review collected in partnership with Hyatt Hotels
Thank Jean Pierre D
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 1 week ago

Dear guest, Thank you for sharing your positive review via Trip advisor! We are glad to know that you enjoyed your vacation at Hyatt Regency Dongguan. Your encouraging compliments are most appreciated and will be shared with our colleagues. Looking forward to welcoming you back...More

Reviewed 1 week ago via mobile

The facilities are definitely great, but I'm disappointed with their food. Sea foods are fresh but not processed well, too many sand. Their western dishes were not recommend, and I just taste the worst miso soup in my life this morning.More

Thank 皓解
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 1 week ago

Dear guest, Thank you for sharing your positive review via Trip advisor! We are sorry to hear of your negative experiences while at out hotel happened issued regarding to seafood and miso soup. We will immediately address this issue with our culinary team to ensure...More

Reviewed 15 March 2018 via mobile

I stayed here, not for the first time, for a total of 5 nights in a lake view room (3 nights then a break of 1 night and then 2 more). This is a very nice hotel. Rooms are well appointed and comfortable and the...More

Thank tobisshall
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 weeks ago

Dear guest, Thank you for having taken the time to share the feedback about your recent visit of Hyatt Regency Dongguan! We are always ready to listen to all kinds of feedback because it strives us to work on our drawbacks and makes improvements especially...More

Reviewed 10 March 2018 via mobile

I travelled here on a trip through Hong Kong and have to say I was really impressed. The hotel lobby was huge, a great first impression. The rooms look like they are spread across two areas. My room was a really good size with a...More

Thank Eddie_Catflap
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 16 March 2018

Dear guest, Thank you for sharing your positive review via Trip advisor! We are glad to know that you enjoyed your vacation at Hyatt Regency Dongguan. Your encouraging compliments are most appreciated and will be shared with our colleagues. Looking forward to welcoming you back...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$160 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Dongguan
#1 Business Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#3 Spa Hotel in Dongguan
#83 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Dongguan
#1 Business Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#3 Spa Hotel in Dongguan
#83 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (415)
Room & Suite (95)
Dining (73)
Pool & Beach (15)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
jason t
1 August 2016|
AnswerShow all 2 answers
Response from Tungke | Reviewed this property |
Hi, Jason, There are contracted cars which can be arranged by the Hyatt hotel. They are expensive, if you stay in HKG, check the local contracted car/van, it is about HK$1600.00 for a single trip. You may go into China by... More
1
Vote
Bill B
28 January 2015|
AnswerShow all 2 answers
Response from gary g | Reviewed this property |
Mainland hotels will all arrange transportation to and from Hong Kong
0
Votes
Room Tips
"Nothing, never had a bad room in this hotel so you are safe anyway"
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"great service with reasoable price"
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"Take a room with a "view""
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"Get a lake-facing room if you like that type of a outlook"
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