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Hyatt Regency Dongguan

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Traveller (417)
Room & Suite (95)
Dining (73)
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Overview
  • Excellent55%
  • Very good37%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“copper grill”(19 reviews)
“song shan lake”(17 reviews)
“lake view”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (619)
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287 results
Traveller rating
180
78
22
5
2
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LanguageEnglish
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180
78
22
5
2
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All reviewscopper grillsong shan lakelake viewsongshan lakehuge balconyindoor poolclub levelbreakfast buffetmultiple restaurantsnice propertydongguan areacomfortable roomsexcellent hotelguangdong provincechinese restaurantnice gymhotel is situated
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1 - 5 of 287 reviews
Reviewed 1 week ago

Stayed 4 nights. A modern, spacious, and classy hotel with excellent staff and service. Lots of glass, mirrors and marble! The only negative aspect I experienced was a lot of noise from a car park at the rear of the hotel on a Friday night...More

Review collected in partnership with Hyatt Hotels
Thank cavemanuk
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 6 days ago

Dear Guest, Thank you very much for having chosen our hotel for your recent visit to Dongguan. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share...More

A TripAdvisor Member
91
Reviewed 2 weeks ago via mobile

Super clean with friendly staff. Food is great and lots of vegetarian options. Great gym and breakfast buffet. This is my 2nd stay at the hotel and I will stay here again . Highly recommended to business travellers .More

Thank A TripAdvisor Member
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 weeks ago

Dear Guest, we all delighted to acknowledge that you've had an enjoyable stay at Hyatt Regency Dongguan, and thank you for recognizing our staff hard work to make your stay a memorable one. Should your schedule bring you back to Dongguan, we are looking forward...More

Reviewed 3 weeks ago

Very neat clean and awesome hotel like a resort over Song Shan Lake. Lot of things to do (indoor swimming pools, fitness center, Outdoor infinity pool, can do walking jogging or cycling round the lake.) Best clean, confortable hotel with great location, best restaurants, and...More

Review collected in partnership with Hyatt Hotels
Thank vijaygiri2018
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 weeks ago

Dear guest, Thank you for sharing your experience on Trip Advisor. Thank you for your generous compliments and we look forward to welcoming you back.

Reviewed 3 weeks ago

This hotel is like going back to USA for a long weekend. Clean air, beautiful garden and an awesome staff! Always exceeds my expectations. Also great walking trails right outside the hotel and bike riding paths. Rent the bikes next store to the hotel for...More

Review collected in partnership with Hyatt Hotels
Thank cavediver1
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 weeks ago

Dear guest, Thank you for your good comments for us and choosing Hyatt Regency Dongguan! We are so glad that you have a good time with us. We look forward to seeing you soon in Dongguan.

Reviewed 4 weeks ago

The staff here is extremely caring and helpful with any questions. I ordered a boxed lunch one day to take with me and the sandwich was 1 minute late. I received a box of chocolates and a personal call from the assistant manager for the...More

Review collected in partnership with Hyatt Hotels
Thank cwojeski
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 4 weeks ago

Dear guest, Thank you for your good comments for us and choosing Hyatt Regency Dongguan! We are so glad that you have a good time with us. I will deliver your message to our related departments. We look forward to seeing you soon in Dongguan.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$146 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Dongguan
#1 Business Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#3 Spa Hotel in Dongguan
#79 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Dongguan
#1 Business Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#3 Spa Hotel in Dongguan
#79 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (417)
Room & Suite (95)
Dining (73)
Pool & Beach (15)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
jason t
1 August 2016|
AnswerShow all 2 answers
Response from Tungke | Reviewed this property |
Hi, Jason, There are contracted cars which can be arranged by the Hyatt hotel. They are expensive, if you stay in HKG, check the local contracted car/van, it is about HK$1600.00 for a single trip. You may go into China by... More
1
Vote
Bill B
28 January 2015|
AnswerShow all 2 answers
Response from gary g | Reviewed this property |
Mainland hotels will all arrange transportation to and from Hong Kong
0
Votes
Room Tips
"Nothing, never had a bad room in this hotel so you are safe anyway"
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"great service with reasoable price"
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"Take a room with a "view""
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"Get a lake-facing room if you like that type of a outlook"
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