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This is the 3rd time I've been this hotel, and this time round I am bringing my friend and colleague to join me for vacation (staying 2 nights). I would like to highlight the issue as below:-
1) The interior was dark and smelled of...More
Response from Sheraton W, 公关经理 at Sheraton Huizhou Beach ResortResponded 25 May 2017
Dear valued guest, thank you for choosing Sheraton Huizhou Beach Resort as your preferred accommodation and taking your time to share your experience with us. We sincerely apologized for the issues you mentioned and the related actions have been immediately taken. Firstly, we will conduct...More
The hotel has a large property and a nice enough room. However it is sloppy and lacks a certain omph. We had the large family room which is good value, but in a family room there shouldn't really be an open power socket. Next to...More
1 Thank Vitaxis
Response from Sheraton W, 客户关系经理 at Sheraton Huizhou Beach ResortResponded 2 May 2017
Dear valued guest, thank you for choosing to stay with us and sharing your comments. We are sincerely appologize for your travel experience, to protect guests's safety, outdoor swimming pools were closed for the cold water still, but you can enjoy a swim in heated...More
Booked the hotel without reading reviews thinking it's Sheraton, after booking went through trip advisor and saw that one of the latest guest reviewed about his bad experience. Was really worried about my family vacation going wrong.
But thanks to the wonderful stay and great...More
Thank ramesh b
Response from Sheraton W, 公关经理 at Sheraton Huizhou Beach ResortResponded 10 April 2017
Dear guest, Thank you for choosing to stay with us and we are so glad to hear that your family enjoyed a good time in our hotel. We are always striving to get our facilities better and offer service beyond expectations, hopefully see you again...More
My family and I booked a grand deluxe sea view room with a large patio and "hot tub" on the patio. It's more of a bath tub. We were very disappointed with the state of the room upon checking in . Especially considering it's a...More
Response from Sheraton W, 客户关系经理 at Sheraton Huizhou Beach ResortResponded 5 February 2017
Dear Mr.Adam,first of all, thank you for choosing to stay with us and share your comments. We are so sorry about your bad experience of our hotel. However, it's your comments and suggestions that remind us to keep improving our service level, we are striving...More
Like always i would like to give more points, but i can not. A brand, a new promise something, promise a lowest level of the standard you can expect. And an international chain, need to provide that, also if the international guest are not often....More
US$134 - US$303 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Top resorts Hotel in Huizhou
#3 Spa Hotel in Huizhou
#3 On the Beach Hotel in Huizhou
#8 Best Value Hotel in Huizhou
#8 Luxury Hotel in Huizhou
Non-Smoking Rooms ,
Number of rooms
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