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The Interlaken OCT Hotel

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The Interlaken OCT Hotel
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383 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 6 November 2015 via mobile

Located in Shenzhen China. The Chinese literally moved Switzerland Interlaken small-town to China. The hotel has VIP pass that will take you to 茶溪谷. I enjoyed indoor hot springs as well. Morning walk is so pleasant. Lake View and private house units are very expensive yet still hard to get the rooms. Please book in advance.

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Thank Connie Y
Wellington, New Zealand
Reviewed 24 April 2015

It's a very nice place,at the lake, close to mountain, clean air, excellent facilities , but....it's completely overpriced, for what they offer !! The Breakfast and the service was OK. But as in many place in China , Italian is not Italian food, as the most Restaurants in China , its all a very bad copy. At Sea-world, you have...

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1Thank India2012
Reviewed 29 March 2015 via mobile

It's so called super 5 star hotel but maybe only by its appearance. Hot spring was so dirty to start with and they try to advertise SoCall 22 different hot springs and only half of them were open. I think they used so much money on the decoration they couldn't afford to run them all not that their decorations were...

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2Thank Shader_d
Shenzhen, China
Reviewed 6 August 2014

It's a very nice place, close to mountain, clean air, excellent facilities , but.... If you are non Chinese you understand that you are in a place where they have copied a small town from Europe. In my opinion when you are visiting a country you want to feel the traditional culture and environment. So this place is nice for...

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Thank Constantine_HK
Pune, India
Reviewed 12 July 2014

My experience was superb.i got free upgrade to a suite and the view,the room was simply awesome.i stayed there for 3nights in the year 2010.All I can say I had best time of my life..One of the finest hotel I have come across.Yes they need to appoint some English people staff.And drawback is the access to the hotel.But once you...

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Thank 30Prachi
Reviewed 30 May 2014

Like most of the establishments in China, its got hardware, but little software. This country has a lot to learn about hospitality. The hotel is a billed as a 5 star hotel. You walk through a long corridor and its almost completely dark, very little lighting before getting to your room. The room was good size, decoration was OK. There...

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Thank Matthew C
Hong Kong, China
Reviewed 7 March 2014

I stayed in their hotel on Feb 19-21, and i have to say this is the worst experience i had ever for my travel life. To start with when i checked in, the staff mentioned that given this is low season many restaurants and sites are closed, which makes the start a bit odd. When I booked the hotel, i...

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2Thank Angelkslee
Hong Kong, China
Reviewed 3 September 2013 via mobile

Beautiful hotel around a lake. Nice big rooms. Great choice of restaurants and food. Excellent service. Not all staff speak English but they somehow manage to understand and go out of their way to help. The view of the mountains and lake is magical at sunrise and sunset time. It's an hour from main Shenzhen but worth the ride. Definitely...

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1Thank MushPanjwani
Management response:

Thank you for your positive feedback to your recent stay at our Interlaken OCT Hotel. We are happy to hear you enjoy staying with us and we appreciate you taking the time to comment. We are also pleased to hear your comments about our staff and their friendly customer service. If you don't mind, please leave us your email address,...

Reviewed 29 August 2013

The hotel is good in all front . Ambiance , room , outdoor activities all excellent . They lack in hospitality .In fact they do not know how to treat a guest . Do not expect anything from hotel staff . They only know HOT TO SAY NO.

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2Thank esquareguangzhou
Management response:

Thank you for your review of your stay at our Interlaken OCT Hotel. We are very sorry that you had a such unpleasant impression about our service, Your negative comment is highly appreciated and it will be forwarded to our management, meanwhile, we will enhance our service training. Thank you again for your comment and it will allow us to...

New York, NY
Reviewed 23 July 2013

I would give this 3.5 stars if that were an option. The lobby of the hotel is exquisite when you first walk in: chirping song birds, marble everywhere, and beautiful glass sculpture artwork. We stayed in a suite, and it was incredibly well appointed. It had very satisfying bathrooms complete with a private sauna, a comfortable bed, and a spacious...

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Thank labrt2004
Management response:

Thank you for your feedback to your recent stay at our Interlaken OCT Hotel. We are happy to hear our hotel breakfast buffet and facilities did meet your expectations and also we appreciate you taking the time to comment on our shortcomings. Your comment is highly appreciated and we would pass it to our Hotel Management and OCT East Theme...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Amongst Mountains and Water, the Dream of Switzerland Located at the small Interlaken town in OCT East, Shenzhen, the Interlaken OCT Hotel is surrounded by the hills on the side and water on the other, with natural mountains, water, as well as European town sceneries. As an ultra-deluxe five-star hotel, the Interlaken OCT Hotel's main building, town house, residences, pool villas and Castle Interlaken set off each other. The hotel is designed uniquely and art elements go into every detail. ... more   less 

Additional Information about The Interlaken OCT Hotel

Address: East Dameisha, Yantian District, Shenzhen 518083, China
Region: China > Guangdong > Shenzhen > Dameisha
Price Range: $207 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Interlaken OCT Hotel 5*
Number of rooms: 312
Reservation Options:
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Hotel Style:
#28 Spa Hotel in Shenzhen
#50 Luxury Hotel in Shenzhen
#54 Best Value Hotel in Shenzhen
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Questions & Answers

Questions? Get answers from The Interlaken OCT Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view, high floor, Italian restaurant (Vista Lago Italian Restaurant) good!!!”
 of 5 bubbles troy1215, 16 Dec 2016 | Read review
“choose a townhouse room, very large with big balcony”
 of 5 bubbles 996gregw, 23 Nov 2015 | Read review
“Any room with view to the Lake”
 of 5 bubbles India2012, 23 Apr 2015 | Read review
“just not to go is the best policy”
 of 5 bubbles Angelkslee, 6 Mar 2014 | Read review
“Pets are allowed.”
 of 5 bubbles Sissiwei, 31 Jan 2012 | Read review
5 of 5