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Futian Shangri-La Shenzhen

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Traveller (482)
Room & Suite (314)
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Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(44 reviews)
“cafe zen”(21 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,304)
There are newer reviews for Futian Shangri-La Shenzhen
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Traveller rating
317
93
25
13
13
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LanguageEnglish
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317
93
25
13
13
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All reviewshorizon clubcafe zenwalk in wardrobegolden circlecoco parklobby loungebusiness tripexcellent stayshangri la shenzhenexcellent hotellate checkhouse keepingbreakfast buffetfavorite hotelbusiness districtenjoyed my staybusiness hotel
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11 - 15 of 461 reviews
Reviewed 6 days ago via mobile

Jenna的服务非常好,还有Tony,很热情。食品种类丰富,各种酒水,饮料,吸引很多客人,大家在这儿有吃有喝可以和朋友聊天,度过愉快的欢乐时光。It’s a wonderful place to spend time with colleages and friends in the afternoon, with free food and drink. You can even skip dinner!More

Review collected in partnership with 单个酒店
Thank yma801
Response from Fiona Y, Director of Communications at Futian Shangri-La ShenzhenResponded 5 days ago
Google Translation

您好, 感谢选择福田香格里拉大酒店并...More

Reviewed 1 week ago via mobile

Its a shangri-la hotel. It is Luxury and have great service. Obviosly very Clean. The food at the bufette is amazing!!!!! and the rooms are big and nice. Shower and tub. 1 or two beds. It has a Great spa.

Thank Maribel T
Reviewed 2 weeks ago via mobile

I always stay in shangri la hotel futian. And I love to visit the lobby bar especially the service of Celina Chao Beside her the other service personnel are all great people with excellent service The lobby bar had a very tranquil ambient environment. Love...More

Review collected in partnership with 单个酒店
Thank jeffreyho2018
Response from Fiona Y, Director of Communications at Futian Shangri-La ShenzhenResponded yesterday

DearJeffrey, Thanks for having recently stayed with us and thank you very much for your appreciative comments. Looking forward to welcoming you back soon to Shenzhen and Futian Shangri-La. Sincerely yours, Fiona Yang, Director of Communications

Reviewed 2 weeks ago

Stayed 4 nights in early April. Room is excellent. Location is faultless - close to fantastic food and shopping and public transport. Special mention of Daaphne and Michelle, two beautiful customer service staff, who surprised us with a bottle of wine and cake for my...More

Thank Kenn S
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 2 weeks ago

Dear Kenn5, Thank you for staying with Futian Shangri-La, Shenzhen for such a special date and take your valuable time to share your stay experience. Your compliments regarding our location and staffs are highly appreciated. We are looking forward to welcome you back in the...More

Reviewed 3 weeks ago via mobile

Great location ... in the centre of Futian, close to restaurants, Metro etc. Staff really nice. Lobby very large and opulent. Room very attractively decorated, very high end decor. Fitness facilities, pool exceptionally nice. Full lockers, steam rooms (wet and dry), relaxation rooms, towels, bathrobes...More

Thank Andy L
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 2 weeks ago

Dear Andy, Thank you very much for having stay at Futian Shangri-La, Shenzhen and leave your complimentary comments. Thanks for the details you listed as I already shared with our management group for further improvement. We certainly believe that you will continue to receive exceptional...More

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Best Value Properties in Shenzhen, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$162 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#7 Luxury Hotel in Shenzhen
#227 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$162 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#7 Luxury Hotel in Shenzhen
#227 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (482)
Room & Suite (314)
Dining (103)
Pool & Beach (24)
Business Centre & Event Rooms (32)
Amenities (32)
Questions & Answers
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Cindy K
23 October 2015|
AnswerShow all 2 answers
Response from spiceguy | Reviewed this property |
Hi Cindy, taxis are easily available from your hotel, but I do not know the distance of Luohu mall. China Visa can be obtained but they have long queues, so it's better to obtain it before hand. Enjoy your stay, Stanley
0
Votes
Rosli B
20 April 2015|
Answer
Response from Jonathan R | Property representative |
Dear Rosli, Thank you for your enquiry on TripAdvisor and we are so glad that you are considering to choose Futian Shangri-La for your next visit in Shenzhen. Given that you have 5 family members traveling together, two... More
0
Votes
JohnDoe636
21 December 2014|
AnswerShow all 4 answers
Response from SLFT-Comms | Property representative |
Dear Guest, The hotel shuttle bus is only one way trip from hotel to Wan Chai and the price is RMB80. It takes around two hours. You can take public bus from Wai Chai Ferry to Huanggang port and then take a taxi back to our... More
0
Votes
Room Tips
"No obvious bad locations observed"
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"Horizon Club"
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"Higher floors offer the best views"
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"all rooms are very nice, I personally prefer the room facing north, better view"
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