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JW Marriott Hotel Shenzhen

Hotels.comUS$131*
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#13 of 2,767 Hotels in Shenzhen
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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JW Marriott Hotel Shenzhen
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763 Reviews from our TripAdvisor Community

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Showing 410: English reviews
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Toulouse, France
Reviewed 4 days ago NEW

It was my second stay in Sz and in the JW Marriot... and all as great as the first time. Friendly staff, good rooms, good location, and GREAT food !!! When I come to Asia I always love to enjoy local delicacies but I also like to eat great western food... and as last year, I really enjoyed breakfast there...

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Helpful?
Thank Jeudes31
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you very much for taking your time to post the positive comment for us. I appreciate your acknowledgement to our hotel service and product, especially Clement 's service. It is always so encouraging for us to learn that our guests are happy and satisfied with our jobs and efforts. The hotel's...

Reviewed 6 days ago NEW

I had a good night with friends at the restaurant. Everything was so testy, thank you so much for the lovely night. Chef Clement was so nice and the chocolat cake that he prepare for us was amazing !!!!!!! Thank you again Chef Clement such a memorable night.

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Helpful?
Thank Marie-pier G
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback for us. We are very pleased to read that you appreciated the Cafe Chinois service, especially Clement. It is encouraging for us to learn that our guests are happy and satisfied with our jobs and efforts. I...

Reviewed 1 week ago NEW

The hotel is very nice. I want to visit again! I love the interior of the hotel. It is very oriental. however they can improve the cleaness of the restroom which is located in the lobby. Except that everything is perfect. The food of the japanese restaurant was very good and they had excellent service. The manager and the team...

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Helpful?
Thank Ye Hwan L
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback for us. We are very pleased to read that you appreciated our Shizuku restaurant service and Japaness food. It is encouraging for us to learn that our guests are happy and satisfied with our jobs and efforts,...

Hong Kong, China
Reviewed 1 week ago via mobile

Marriot group is always good, no matter where i go. We went JW Shenzhen to celebrate my friend's Birthday, it was absolutely awesome! The food was good, service was excellent, even their French pastry chef Clement came to greet us with the special made cake with my friend's name. The chocolate cake was amazing. We all loved it. We would...

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Helpful?
Thank Sherrychen33
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Guest, Thank you for sharing your experience at the JW Marriott Hotel Shenzhen through the Tripadvisor. As a valued member,we appreciate your feedback and are delighted to hear that you had a great dining experience. With a spirit to serve, we take great pride in not only food providing, but exceeding your expectations. We are very pleased to read...

Reviewed 1 week ago

During my stay, I told the executive lounge staff (Cici and Yvonne) that I have a sore throat. They prepare lemon honey drink for me every morning (during breakfast) and every evening to help on my sore throat. Yvonne even prepare extra cup for me to bring back to my room. I went to have my dinner in the Japanese...

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Helpful?
Thank sengjin97
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback. We are very pleased to read that your acknowledgement to our Executive Lounge ervise and I will share with our staff, especially Cici & Yvonne. Let them knows that their service was recognized. Your satisfaction is always...

Hongkong
Reviewed 1 week ago

Hotel is just a few minutes walk from MTR station so traffic is easy. Rooms are spacious and showed good housekeeping and maintenance. Breakfast in hotel will sure give guests a good start in the day. Swimming pool seems bit small.

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Helpful?
Thank haisanteresal
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback. We are very pleased to read that you appreciated the service and enjoyed your visit in our hotel. The hotel's facilities are complete, our guests can easily to use it. Hotel is located in the CBD of...

Shenzhen, China
Reviewed 1 week ago

This time I did not have to wait for long to check in. The bellboy was very helpful when I asked for the direction. I have had an amazing spa treatment in hotel. Both spa therapist and receptionist were so nice, and I slept like a baby at night after my treatment! The swimming pool was small but very clean.

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Helpful?
Thank 382,885,576
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you very much for taking your time to post the positive comment for us. I appreciate your acknowledgement to our spa service. Step into our spa tranquility zone where we offer a range of highly targeted health and beauty treatments. Relaxation, age-management and detoxification are all addressed with a range of...

Shenzhen, China
Reviewed 1 week ago

As every business trip in Shenzhen I stay at JW Marriot, the main reason of my choice instead of the location and the service is the great chef Clement who manage to provide good food all day long for me and my customer. I love to organize morning breakfast meeting their cause all my guest enjoys as much as me...

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Helpful?
Thank bourgeoissebastien
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you for sharing your experience at the JW Marriott Hotel Shenzhen through the Tripadvisor. As a valued member,we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in restaurant service, especially Clement. Your satisfaction is always encouraging for us. Your feedback is integral...

Reviewed 1 week ago via mobile

I have been in most of the 5 stars restaurant in Shenzhen but this hotel has by far the more diversed buffet I have seen. You must keep some space for the pastry buffet which is excellent with some fine French pastries prepared by chef Clement. A must try if you are in town.

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Helpful?
Thank marclhoste
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback for us. We are very pleased to read that you appreciated the Cafe Chinois service. It is always so encouraging for us to learn that our guests are happy and satisfied with our jobs and efforts. I...

Reviewed 1 week ago via mobile

It was a great pleasure staying at a nice hotel with my family. Easy access to local area and convenience facilities to enjoy inside. My parents really enjoyed. My special thanks to chef Clement for hospitality with delicious bread and desert that can upgrade my taste of exoticness outside of Korea. Love that and thank you. Hope to come again

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Helpful?
Thank nansoojini
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you very much for taking your time to post the positive comment for us. I appreciate your acknowledgement to our hotel service and product, especially Clement 's service. It is always so encouraging for us to learn that our guests are happy and satisfied with our jobs and efforts. The hotel's...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: $191 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#44 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travellers.
6 questions
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Questions? Get answers from JW Marriott Hotel Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the executive room which allow you to access the executive floor”
sengjin97, 22 May 2017 | Read review
“Join the SPG programme to become members”
haisanteresal, 16 May 2017 | Read review
“Request the park view”
bishiam, 1 Apr 2017 | Read review
“There are only good room and better room, every room is perfect, you don't need to worry about it.”
jianmingx2016, 29 Mar 2017 | Read review
“rooms with two beds are bigger than with one.”
wmwzhou, 22 Mar 2017 | Read review
5 of 5
Hotels.com
US$131* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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