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JW Marriott Hotel Shenzhen

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#19 of 2,672 Hotels in Shenzhen
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665 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Ventura, California
Reviewed 7 January 2012

I recently stayed at the JW Marriott in Shenzhen (July 11) and even though I am a Platinum Marriott Card holder, and am well aware of the high standards that Marriott maintains in its hotel chain here in the USA, I was nonetheless very pleased at the outstanding service provided by the staff at this location. The room was very...

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2Thank RickHoward101
California
Reviewed 29 December 2011

I stayed at this hotel twice in Nov and Dec and it was a new hotel located in the financial district in Fu Tien, around 20 minutes from Lo Wu train station by taxi for 45RMB. All the staff here was nice and friendly and can speak fluent English. The bathroom was very spacious and clean. When you check-in, they...

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3Thank cckc123
Bangkok, Thailand
Reviewed 19 December 2011

This is a very nice hotel. One of the best in Shenzhen I think. On the surface it does exactly what you expect a JW Marriott to do - gorgeous rooms - though rather masculine I think - they are targeting the male business traveller; good selection of restaurants, etc. The rooms are very nice - Senseo coffee machines are...

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1Thank mikebkk
Bridge of Allan, United Kingdom
Reviewed 14 December 2011

Lovely rooms. Good location. Poor service - bars close at 11pm then room service only after that. Proved to be extremely slow and une

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Thank Heather J
Scotland
Reviewed 9 December 2011

Great hotel singled out by the friendly staff. Convenient location and short hop from border crossing from Lo Wu station and Hong Kong. Not particularly a cheap hotel for southern China but still a preferred location for short business stays.

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2Thank ellysian
Singapore, Singapore
Reviewed 30 November 2011

Not much of a view over here but the rooms are very well appointed with clean sheets and a turn down service every evening. I was impressed with the huge bathtub in a separate rain shower room. I arrived rather late at night and needed more bottled water to cook instant noodles with and this request was met with little...

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1Thank EWYH
Melbourne, Australia
Reviewed 19 November 2011

Just had my first stay here after spending previous business trips to Shenzhen at the Grand Mercure just down the road. It is a bit more expensive and definitely at the top end of the $$$ scale but compared to say Hong Kong or normal Western cities, its still on teh cheap side. But it is 5 star and is...

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2Thank OzScotty
Calgary, Alberta, Canada
Reviewed 18 November 2011

My friends and I were all really impressed with how the lobby looked when we first walked into here, even more impressed when we each got to our rooms, nice, clean, big and spacious, wasn't expecting anything less. Pool was excellent, the patio area by the pool is really nice, workout facilities are great, I have nothing to negative to...

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2Thank Jarett L
San Diego, California
Reviewed 7 November 2011

This is a first class hotel in a good location. Shenzhen is much like any other modern city, and a bit like Hong Kong’s poor and less exciting cousin. Most of the people who travel to Shenzhen are there on business since there is little of historic or cultural value, okay, there’s nothing of historic or cultural value. There are...

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1Thank serra6225
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear serra6225, Thank you for staying at JW Marriott Shenzhen during your recent visit to Shenzhen, and for posting your comments here on TripAdvisor. I would like to apologise for the Lights problem, and please rest assured the issue has been resolved following a thorough technical check. We look forward to seeing you again. Marketing Communication Officer

New York City, New York
Reviewed 31 October 2011

i only had one quick night here in shenzhen on my way to hong kong after a late night in donguan, but the JW never fails in its comfort and service. We had a club floor, and even after arriving close to closing time, the lounge staff dutifully kept it open so we could eat dinner and have a drink....

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1Thank Bobbyz51
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear Bobbyz51, Thank you for staying at JW Marriott Shenzhen and for sharing your compliments of Executive Lounge. We look forward to the opportunity of welcoming you back. With best wishes Carissa Wang Marketing Communications Officer

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International 5 star luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen 5 star luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury 5 star hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: $173 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#14 Spa Hotel in Shenzhen
#19 Luxury Hotel in Shenzhen
#44 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a higher level to escape the noise.”
 of 5 bubbles dmiall, 6 Dec 2016 | Read review
“The higher floors have great views.”
 of 5 bubbles philr144, 19 Nov 2016 | Read review
“As close to the golf course side as possible. No pillars”
  • After asking for no pillar and them agreeing, HAHA!!
  • Facing south
  • If you look out the window East
  • Executiive room facing south
 of 5 bubbles cameron66, 1 Oct 2016 | Read review
“Room views are good (south or north). I was on 26th floor towards the main street and still very quiet and nice view”
 of 5 bubbles amir_cam, 16 Sep 2016 | Read review
“1216 was a nice sizable room that i have stayed in.”
  • Spacious Bathroom with separate WC
  • Spacious Bathroom with Bathtub
  • Deluxe room with study desk
 of 5 bubbles tazo1201, 21 Aug 2016 | Read review
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