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JW Marriott Hotel Shenzhen

1,014 reviews
#13 of 2,843 Hotels in Shenzhen
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Traveller (557)
Room & Suite (92)
Dining (27)
Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“chef clement”(8 reviews)
“great hotel”(44 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from JW Marriott Hotel Shenzhen
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,014)Write a Review
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351 - 355 of 470 reviews
Reviewed 7 May 2013

To start I have a car pick me up at the Shenzhen airport, its a wonderful service and takes the stress out of getting to the hotel. They greet you by name and have water and cold towels in the car, after a long trip...More

Thank ammantio
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 28 June 2013

Dear guest, Thank you very much for your praise for our staffs and service. JW Marriott always tries to provide the best customer service. Very glad that you appreciate our room and restaurant, we sincerely look forward to your coming back soon!

Reviewed 2 May 2013

To start with, this is a typical high-end hotel in China -- great building and great amenities; when it comes to the service, it's just soso. Maybe it's great in Chinese standard, but far below Korean or Japan. Staffs will talk/response in a good manner,...More

Thank Steven Y
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 14 June 2013

Dear guest, thank you so much for your valuable comments and kindly pointing out the aspects we did good and those still need to be enhanced. We will keep spending great effort to improve our service quality and look forward to your coming back in...More

Reviewed 1 May 2013

Great US Styled Hotel all the quirks of a grand US Hotel. There is a sense of Space and dignity here and this is to be appreciated. I had previous stays but this time I dropped in and no help on rate or concessions for...More

Thank bb231
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 14 June 2013

Dear guest, thank you very much for sharing your experience with the online community. We have special offers on the homepage constantly and it may offer you a favourable price next time. Sincerely looking forward to your coming back in the near future!

Reviewed 26 April 2013

The JW Marriott Shenzhen is right on the Shennan Avenue, the main street of Shenzhen. It's close to the Metro station, and one can easily take the Metro to go to the airport or to Lo Wu, where you can take a train to Hong...More

Thank AlanTam25
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 21 May 2013

Dear guest, Thank you very much for your positive comments on us and we are so glad to know that our facilities and service had lived up to your expectations. We will keep improving ourselevs and looking forward to your coming back in the near...More

Reviewed 8 April 2013

This JW Marriott is not the newest hotel in SZ, but it maintains very good condition. Rooms are in good size and clean. Nice bathroom. Staffs are kind, friendly, and helpful. They even have a Chinese-speaking Russian in front desk. Breakfast has a lot of...More

Thank yuchung5
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 14 June 2013

Dear guest, thank you very much for your positive comments on us and we are so glad to know that you are satisfied with our facilities and service. We will keep improving ourselevs and looking forward to your coming back in the near future!

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Traveller (557)
Room & Suite (92)
Dining (27)
Pool & Beach (6)
Hotel & Grounds (434)
Bathroom (24)
Business Centre & Event Rooms (15)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$152 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#12 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#48 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#12 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#48 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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