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JW Marriott Hotel Shenzhen

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#19 of 2,754 Hotels in Shenzhen
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JW Marriott Hotel Shenzhen
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724 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Shenzhen
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Showing 394: English reviews
New York City, New York
Reviewed 31 October 2011

i only had one quick night here in shenzhen on my way to hong kong after a late night in donguan, but the JW never fails in its comfort and service. We had a club floor, and even after arriving close to closing time, the lounge staff dutifully kept it open so we could eat dinner and have a drink....

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Helpful?
1Thank Bobbyz51
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear Bobbyz51, Thank you for staying at JW Marriott Shenzhen and for sharing your compliments of Executive Lounge. We look forward to the opportunity of welcoming you back. With best wishes Carissa Wang Marketing Communications Officer

North Palm Beach, Florida
Reviewed 28 October 2011

What can I say? It's another fantastic JW with an extremely helpful amazing staff, huge rooms with all the amenities, fast internet, excellent executive lounge, and at a great location.

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Helpful?
Thank CaptErnie
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear CaptErnie , Thank you for choosing JW Marriott on your recent visit to Shenzhen, and we are pleased to hear of your compliments of our hotel. Look forward to welcome you again. Marketing Communications Officer

Seattle, Washington
Reviewed 22 October 2011

There was a small snag when checking in. The staff asked me to wait 5-10 minutes while they check my room. 30 minutes later I walked up to the counter and she had forgotten about me. Being an elite member and all I did not appreciate this little oversight. Add to that I had been on the road for 10...

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Helpful?
Thank arden l
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear Sir, Sorry to hear of some service issue with your last stay, and we will improve our service standard and management to ensure a similar mistake is not repeated. Thank you again, and we look forward to welcoming you back. Warmly Marketing Communications Officer Marketing Communications Officer

Raleigh, NC
Reviewed 2 October 2011

I've stayed at this hotel at least a dozen times while visiting clients in the Shenzhen area and I find this hotel to be consistently amazing. I can't say enough good things about this hotel. The rooms are both roomy and very comfortable. I sleep well, plenty of room for work. The Internet Service is excellent ... good bandwidth ......

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Thank linzerhi
JWMarriott_Shenzhen, Marketing Communication Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear linzerhi , We really appreciate your feedback related to your most recent stay in our property and we delighted to read that your stay was amazing. Thank you for praising our Concierge & HSKP staff for their professionalism.We look forward to your next visit and look forward in providing future renewing stays for you Marketing Communication Officer

White Plains, NY
Reviewed 30 September 2011

Excellent hotel with all the amenities westerners need. Rooms are spacious and comfortable. Showers are incredible. Service is superb. Fitness center, outdoor pool and Spa are all first class. Views from the higher floors give you the sense of how developed Shenzhen has become in just 30 years. And with multiple cranes on the horizon the building will continue.

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Thank KevinWPNY
JWMarriott_Shenzhen, Marketing Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Dear KevinWhitePlains_NY, Thank you for choosing JW Marriott Shenzhen and taking your time to share your feedback with us after your recent stay. Yes, Shenzhen is Developing very Fast in Recent Years, our superb view can show you the real feature of shenzhen. Welook forward to your next visit and look forward in providing future renewing stays for you.

Reviewed 25 September 2011

I stay here every time in Shenzhen. Great service and really good rooms. Staff a really friendly and looked after me. Will be back soon.

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Thank Brightwell1
Montreal
Reviewed 24 September 2011

I stayed at the JW in Shenzhen after staying at the China Hotel (also a Marriott’s) the concierge on the Executive Floor reserved that Hotel for me and said it was “Higher than us” meaning a better hotel then the China Hotel which I reviewed as a 5-star and it is. At the JW I was expecting a lot considering...

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Thank dotnhack
Reviewed 24 September 2011

I stay at the JW on all my trips to Shenzhen area. It is a very professional, comfortable and impressive hotel. After 2 trips in one month last year the door staff remembered my name. Room are awesome, smell great and as a p Business owner are totally functional for what need. I think all the US based Marriots can...

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Thank SkyFactory
Los Gatos, California
Reviewed 5 August 2011

I stay this hotel when I need to biz. trip to Shenzhen... When I trip from HKG Int. Airport , uses Shuttle Rimo service cost 150 HKG$ and no need to touch with my luggage until I arrive the room .... At the hotel, I always upgraded to Club/concierge level and use of lounge free and Internet also free... The...

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1Thank hoehoetaro
JWMarriott_Shenzhen, Communications Officer at JW Marriott Hotel Shenzhen, responded to this review

Thank you for choosing the JW Marriott Shenzhen and for taking the time to share your kind comments. Satisfaction of our guests is our primary concern and we are delighted to learn that you enjoyed your recent stay at our hotel. We thank you again for your comments and look forward to welcoming you again.

Shenzhen
Reviewed 28 July 2011

I have been with them for a few years now and recently I cashed in my JW reward points for a weekend at the JW in SZ with my partner. I must say although the complex was a little smaller and crowded than most of the other JWs I stayed at the service and room was WOW WOW WOW. They...

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Thank foreignerInSZ

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: $180 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#15 Spa Hotel in Shenzhen
#19 Luxury Hotel in Shenzhen
#46 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the park view”
bishiam, 1 Apr 2017 | Read review
“There are only good room and better room, every room is perfect, you don't need to worry about it.”
jianmingx2016, 29 Mar 2017 | Read review
“rooms with two beds are bigger than with one.”
wmwzhou, 22 Mar 2017 | Read review
“Higher floors have less noise from street”
majer2017, 21 Mar 2017 | Read review
“concierge level”
halpinct, 23 Feb 2017 | Read review
5 of 5