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Grand Hyatt Shenzhen

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Traveller (438)
Room & Suite (146)
Dining (46)
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Overview
  • Excellent64%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“the penthouse”(13 reviews)
“great hotel”(38 reviews)
“mixc mall”(10 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (809)
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438 results
Traveller rating
295
103
26
5
9
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295
103
26
5
9
Show reviews that mention
All reviewsthe penthousegreat hotelmixc mallground floorhigh end shoppingthe club loungerain showerdiamond memberguest roomsbreakfast buffetfitness centerf bhotel roomrooms are spaciousbusiness travelchinese restaurantlobby
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11 - 15 of 438 reviews
Reviewed 22 January 2018

Had a very pleasant stay at this hotel. The staff were friendly and very helpful to someone who didnt speak the local language. The club lounge was also great value for money. The suite we had was spacious and the views good too. The toilets...More

1  Thank kunsaha
Response from Grand-Hyatt-Shenzhen, other at Grand Hyatt ShenzhenResponded 29 January 2018

Dear kunsaha, Thank you for choosing Grand Hyatt Shenzhen and providing us a full score review. We were pleased to learn that you had a wonderful stay with us and very much appreciate your compliments towards our service, facilities and restaurant. We were delighted to...More

Reviewed 21 January 2018

I travel to Shenzhen on business many times each year and started staying at the Grand Hyatt a couple of years ago. The hotel is modern and immaculately clean. The staff are all professional, courteous and kind. Breakfast has an excellent choice of both Asian...More

Review collected in partnership with Hyatt Hotels
Thank 67DMH
Response from Grand-Hyatt-Shenzhen, other at Grand Hyatt ShenzhenResponded 23 January 2018

Thank you for staying at Grand Hyatt Shenzhen again and always considering us as your first choice in the Luohu area. We appreciate your recognition and are glad that our associates, choice of breakfast and convenient location were able to make your stay as enjoyable...More

Reviewed 14 January 2018

Having reviewed this hotel a few tie before, i feel i just needed to do it again, I was there last week for three nights. Again right from the bell boy, or bell gir i may, who escorted me with my luggage on arrival, to...More

Thank jksaha
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 16 January 2018

Dear jksaha, Thank you for choosing Grand Hyatt Shenzhen again during your visit. We are very proud to have made your stay a pleasant one and that you felt at home. Your compliments to our associates at the Grand Club and The Lounge are highly...More

Reviewed 11 January 2018

We recently stayed at the hotel for 3 night and wished to stay a few nights longer! Excellent food and services. The location is superbly convenient! Great spot to meet friends and dine! The room was so spacious and clean. We thoroughly enjoyed our stay....More

Review collected in partnership with Hyatt Hotels
Thank Cuiping L
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 15 January 2018

Dear Cuiping L, Thank you for staying at Grand Hyatt Shenzhen. We are glad to learn that you enjoyed the stay with us and very much appreciate your compliments towards our food, service, location and room. We look forward to having you stay with us...More

Reviewed 30 December 2017 via mobile

I always enjoy coming back to the Grand Hyatt Shenzhen. Staff is very friendly and remembers my name! Good selection of dining choices even for vegetarians. Rooms are always clean and comfortable with the amount of traveling I do this is home away from home.More

Thank Jaro1554
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 3 January 2018

Dear Jaro1554, Thank you for always choosing to stay at Grand Hyatt Shenzhen. We are honored to be your home away from home and value your loyalty. In addition, your compliments of our colleagues are very much appreciated. We look forward to welcoming you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$175 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Shenzhen
#15 Spa Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#231 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Shenzhen
#15 Spa Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#231 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (438)
Room & Suite (146)
Dining (46)
Pool & Beach (12)
Business Centre & Event Rooms (2)
Questions & Answers
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Tina D
24 August 2016|
AnswerShow all 4 answers
Response from 33Kim633 | Reviewed this property |
Not pretty sure, I did not try to find this service near the hotel.
0
Votes
Google Translation
ludogdoo
5 May 2015|
AnswerShow all 2 answers
Response from Susan T | Reviewed this property |
You don't need a visa for hotel. Visa for entry into country will depend on your nationality. You can go through the Hong Kong airport, catch a taxi from airport into the hotel, which takes about 1.5-3 hrs, crossing the... More
0
Votes
danasbox
5 May 2015|
AnswerShow all 2 answers
Response from danasbox |
Thanks yikes looks like Hong Kong is MUCH faster!!! We may try the Hyatt Regency Hong Kong Sha Tin Which I guess it the new territory and no visa requirements and hopefully closer the HKG. Thanks if you have any Hyatt... More
0
Votes
Room Tips
"Corner room #1918 was huge with great views of the city and the Hong Kong border."
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"take a higher floor to have the full view, either of the mountains or the cityscape."
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"if facing the mountains, be sure to not be opposite the apartment block."
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"Had a regular room"
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