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The Westin Shenzhen Nanshan

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Traveller (392)
Room & Suite (163)
Dining (58)
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Overview
  • Excellent62%
  • Very good30%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“grange grill”(21 reviews)
“theme park”(29 reviews)
“shopping mall”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (624)
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Traveller rating
202
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4
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202
99
28
11
4
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All reviewsgrange grilltheme parkshopping mallheavenly bedholiday plazaspg platinum memberhappy valleyhigh end mallexcellent roommy home away from homeroom facingtop floorrooftop barsubway stationvery nice hotelbusiness travelersplendid china
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1 - 5 of 344 reviews
Reviewed 2 days ago via mobile

I really enjoyed Shenzhen Westin Hotel’s Executive Lounge. Renita Zhou is the intern in the Lounge. Her service is excellent which we really enjoyed it. She is extremely friendly and her service is excellent. As a SPG gold card member, I view Renita set up...More

Review collected in partnership with 单个酒店
Thank yinghwa2018
Reviewed 1 week ago via mobile

My stay at the Westin was very good. The rooms are very nice and the bed is very comfortable. It’s also very close to many restaurants and the Window to the World amusement park. The concierge team (Jaden, Leon, and Paul) were always very helpful...More

Review collected in partnership with 单个酒店
Thank laleymj
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 1 week ago

Hello there Ialeymj, Sunny greetings from the Westin Shenzhen Nanshan and thank you so much for your kind review on TripAdvisor. I am glad to hear that you enjoyed the hotel facilities especially our heavenly bed and stunning location adjacent to the Yitian Holiday Plaza...More

Reviewed 2 weeks ago via mobile

Stayed at the Westin for one night to celebrate my partner’s birthday. Checkin and checkout was very smooth with no problems and the staff very friendly. Had booked a junior suite which was really nice and the bed very comfortable as usual at the Westin....More

Thank bmcburn
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 1 week ago

Hello bmcburn, Sunny Greetings from The Westin Shenzhen Nanshan! It is indeed wonderful to read your review on TripAdvisor and a delight to learn when our associates have played such a role in delivering memorable customer experiences at The Westin Shenzhen Nanshan. Thank you for...More

Reviewed 2 weeks ago via mobile

Wonderful taste wonderful experience in a wonderful day. The waiter Summer is very kind. He help me to find a table I can charge my laptop. The fried chicken is so delicious. I really love the Westin smell. ^ - ^More

Review collected in partnership with 单个酒店
Thank wenquan0323
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Hello wenquan0323, Sunny Greetings from The Westin Shenzhen Nanshan! It is indeed wonderful to read your review on TripAdvisor and a delight to learn when our associates have played such a role in delivering memorable customer experiences at The Westin Shenzhen Nanshan. Thank you for...More

Reviewed 2 weeks ago via mobile

I always stay in this hotel when I am in Shenzhen for business. Their staff is very friendly and always ready to help whatever way they can. I had to head out early to the airport and when I checked out the breakfast place was...More

Thank Jian M
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Dear Jian M, Thank you very much for your fantastic review on Trip Advisor and being one of our very loyal SPG guests. It was a great pleasure to read your kind comments in particular your remarks "Friendly Staff and Awesome Services". We do try...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$147 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Luxury Hotel in Shenzhen
#225 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Luxury Hotel in Shenzhen
#225 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (392)
Room & Suite (163)
Dining (58)
Pool & Beach (10)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
MinTeo
29 January 2018|
AnswerShow all 4 answers
Response from TheWestinShenzhen | Property representative |
Yes, extra beds are available. Please contact the hotel prior to your arrival for more details so we can prepare accordingly.
0
Votes
NinjaLZG
13 September 2017|
AnswerShow all 5 answers
Response from TheWestinShenzhen | Property representative |
Hello Nivardo, Yes are in house guests can enjoy the steam and sauna facilities at our Westin Workout Fitness Studio on a complimentary basis. Do enjoy your stay with us. David Cuddon General Manager
0
Votes
Room Tips
"Comfortable room and bed"
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"You cannot go wrong with any of the rooms but obviously the top rooms have great view of Shenzhen."
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"Lounge is a good place to relax, have meeting"
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"If you want quiet rooms, ask for the opposite side of "Windows of the World""
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