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The Westin Shenzhen Nanshan

8.8 km from Shenzhen centre
  • Pool
  • Restaurant
  • Fitness centre
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No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Name/address in local language
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442 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Seattle, WA. USA
Reviewed 13 May 2014

Fantastic hotel. Sleek, contemporary decor with beautifully equipped, comfortable rooms. Great lobby and lounge, not to mention the spa and fitness centre. Lobby connects directly to the shopping mall, and the hotel is directly across from the Window of the World theme park.

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Helpful?
Thank Rover3001
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Rover3001 Greetings from The Westin Shenzhen Nanshan! I would like to thank you for sharing your recent experience at The Westin Shenzhen Nanshan. We were extremely happy to read that you enjoyed our hotel. I have shared your positive comments with my team which I am sure will continue to motivate them. Do let me know when you plan...

Orlando, Florida
Reviewed 23 April 2014

Stayed 2 nights on business. Excellent room quality and comfort. Modern decor. Ate at Five Sen5es restaurant my first night. Incredible local cuisine and wait service. Although they were not fluent in english I was able to communicate sufficiently. Had breakfast at seasonal tastes restaurant off the lobby. Very clean and great selection of western and local foods. Utilized top...

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Helpful?
Thank inotown
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear inotown, Thank you for sharing your stay experience at The Westin Shenzhen Nanshan. We appreciate your compliments on our food and service in the restaurants, all these will motivate us to provide best service to guests consistently. We look forward to welcoming you back soon.

HONG KONG
Reviewed 18 April 2014

Our family of four stayed two nights last week. It is a great experience overall. The location is convenient if you need to take the metro since the hotel is right next to it. You can get underground through the connecting shopping center. Windows of the World is right across the street and the rest of the OCT attractions are...

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Helpful?
Thank elmostoney
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear elmostoney, warmest greeting from The Westin Shenzhen Nanshan. Thank you for staying with us and taking time to review us with positive comments. At The Westin Shenzhen Nanshan, we know that when you feel your best you can truly be your best and that means paying careful attention to the most important elements of your stay. At the same...

Melbourne, Australia
Reviewed 15 March 2014

I came for work and the facilities and staff were fantastic. The hotel is lovely, clean, spacious rooms, fabulous bathrooms and great restaurant. This backs onto the theme park and giant shopping mall so very well located. Great Hotel, very highly recommended.

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Helpful?
Thank KAT2410
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear KAT2410, warmest greeting from westin shenzhen nanshan.Thank you for staying with us and taking time to review us with positive comments. We look forward to welcome you back in the near future.

Maribor, Slovenia
Reviewed 8 March 2014

We stayed at the Westin for a few nights. There were many choices for hotels, but the Westin was the right one! We had a warm and friendly check in and stayed in a beautiful room overlooking the windows of the world. The rooms were clean, refreshing, beautiful and modern. The best club lounge ever. During our stay, we dined...

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Helpful?
1Thank Bufek
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Simona V, thanks for visiting The Westin Shenzhen Nanshan. we are so proud that you share such great experience with us, and also enjoy your journey at our hotels. We will keep our service and look forward to seeing you soon.

Reviewed 6 January 2014

This is a really nice hotel. It is very convenient to access by train. The station is Window of the world, and take exit A will lead you to hotel entrance. There are also lots of taxi passing by during day time. It is close to Window of the world, Happy valley and CFV. The hotel is attached with a...

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Helpful?
1Thank Jiajiabinks
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Jiajiabinks, Thank you for your loyalty, it was great have you staying with us. It is encouraging to be able to share your positive comments to our service team and regarding to the buffet breakfast issue which you mentioned, we have already been forwarded to related departments for future improvements.Thank you again for your detail recommendations and sharing your...

Hong Kong, China
Reviewed 6 January 2014

We took a weekend package which provide late check out on Sundays. The goal was to spent weekend in the parks nearby. Overall the stay was really enjoyable. Particularly - the staff attitude was great during all period of our stay. One of the best I saw within past few years. All are friendly and sincere looking forward to assist...

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Helpful?
Thank Konstantin_4
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Konstantin_4, Thank you for sharing your recent experience at The Westin Shenzhen Nanshan. We value feedback from our guests and were so excited to read that you had such an enjoyable stay with us. we were extremely happy to read that you like our service. regarding the Wifi issues, we have shared to the related team for improvement, your...

Oak Park, California
Reviewed 5 January 2014

Located in the Window of the World. There are several large malls, a good selection of restaurants and activities, and a metro station. The hotel is very nice, and the food as well. Staff is friendly and helpful. - All in all, a good choice.

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Helpful?
Thank WorldTraveller550
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear WorldTraveller550, Thanks for your great review! We are delighted to read about your experience during your recent stay. Thank you for your positive comments of our facilities,services and food, we have shared them with our team. We look forward to welcoming you back in the near future.Thanks

hong kong
Reviewed 31 December 2013

Great location at the heart of tourist attractions; Windows on the World, Chinese Folk Village, and Happy Valley. Poor service quality and very poor food at F&B for a 5-star hotel, Concierge not service friendly, front desk has limited knowledge. Breakfast and dinner buffet more in line with a 3 to four star hotel but you are paying a 5...

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Helpful?
Thank Ken c
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ken c, Thanks for visiting The Westin Shenzhen Nanshan and taking your time to share the valuable comments to us. regarding to the Concierge and restaurant experience which you mentioned, we have share with related departments for improving in future, once again, Thanks for your comments.

Hong Kong, China
Reviewed 25 December 2013 via mobile

Usual westin comfort. Nice bed and deco. However, room size is small with little space to go around. Bathroom design is cool with sliding door to make the room and bathroom integrated. But with children, they can easily open your sliding door whilst you are showering. No privacy if kids staying in the same room. Language is an issue. when...

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Helpful?
Thank Qwertyqwerty88
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Qwertyqwerty88, Thank you so much for taking the time to share your stay at The Westin Shenzhen Nanshan. We appreciate your compliments on our facilities. regarding to the staff service issue which you mentioned, we have shared that with our related department for improving on everyday operation, we look forward to welcoming you back on your next visit to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $223 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#10 Spa Hotel in Shenzhen
#14 Luxury Hotel in Shenzhen
#46 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Shenzhen Nanshan staff and other travellers.
1 question
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Questions? Get answers from The Westin Shenzhen Nanshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Add breakfast!”
 of 5 bubbles carrieelderkin, 1 Feb 2017 | Read review
“Strategic position close to shopping mall and metro station. Large and clean rooms. Rooms facing the Window Of the World are recommened.”
 of 5 bubbles 923waltert, 23 Jan 2017 | Read review
“Choose the side face to the theme park "Window of the World".”
  • Large suite: Living Room
  • Regular room
  • Medium suite
  • room face to the theme park
  • Junior Suite
  • Large suite: Pantry and working table with private printer
  • Medium suite
 of 5 bubbles AngusHHK, 1 Jan 2017 | Read review
“Higher floors offer better views.”
 of 5 bubbles echo55305, 2 Dec 2016 | Read review
“There is a nightly show across the road at Window on the World. It can be loud.”
 of 5 bubbles U8954VJmichaelm, 9 Oct 2016 | Read review
5 of 5