Ascott Aden Shenzhen

Ascott Aden Shenzhen

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Avg. S$119 /night, 2/19 - 2/20
S$136
per night
S$119
per night
S$101
per night

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About

#3 of 73 apartment hotels in Shenzhen
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.3 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Located in southern China and operating as a modern metropolis that links Hong Kong to China's mainland, Shenzhen is a bustling city known for its prime chopping destinations, including Luohu Commercial City, an impressive mall hawking a veritable array of wares from custom tailored suits to leather bags. Ascott Aden Shenzhen is situated in the very heart of the gleaming metropolis, making it truly convenient for guests to gain access to some of Shenzhen’s entertainment, commercial and business venues. From the Meilun Yashige Service apartment in Shenzhen, you can walk about 3 kilometers to Shekou's business district, and about 650 meters to the shopping center sea world subway station. The apartment is just 6 km from another well known shopping complex, the coastal city of Florida. Promising a luxurious experience for the global traveller, Ascott Aden Shenzhen is a closed community of ten individual blocks fitted with luxury serviced residences and modernly designed boutique hotel rooms. Designed for international executives and their families, each apartment from studio apartments to two-bedroom penthouses, are thoroughly fitted with essentials - a fully-equipped kitchen, dining area, well-partitioned living area, en-suite bathroom and a private balcony with stunning views of the city. Built to satiate the lifestyle of the well-heeled, the property has a fully-equipped on-site gymnasium, a heated indoor swimming pool, a rejuvenating sauna room, spa and massage services, multi-purpose dance studio, various business conference rooms and a children’s playground catering to families travelling for either business or leisure. For good food and drink, guests will be spoilt for choice by the smattering of options they have at their doorstep - from artisanal pizzas prepared by Italian chefs in Angelo Italian Restaurant to local eateries specialising in Chinese cuisine just across the road in restaurants Kai Wei Yuan and Bai Zheng Yan. But for travellers who enjoy preparing their own meals, the Walmart supermarket is located just a mere 3 kilometers away from the residence. Ascott Aden Shenzhen has implemented the Ascott Cares 9 commitments to hygiene, cleanliness and safe distancing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Sauna
Hot bath
Indoor pool
Restaurant
Breakfast buffet
Conference facilities
Meeting rooms
Massage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Chinese

Location

No.3 Yanshan Road, Shenzhen 518067 China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Shenzhen Airport
19.7 km
See all flights
Hong Kong Intl Airport
Sea World
5 minShenzen Metro
Traveller rating
  • 94
  • 60
  • 13
  • 1
  • 3
Time of year
Traveller type
Language
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Detailed Reviews
Richard H wrote a review Jan 2024
5.0 of 5 bubbles
Such and excellent experience in our two bedroom family apartment with a small kitchen complete with washer/dryer machine (and powder). Bathrooms were lovely and interesting, hotel was quiet and clean. Jewel in the crown? The staff who were attentive, helpful, interested.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Take your time over breakfast!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gordenkim wrote a review Nov 2020
5.0 of 5 bubbles
Except slightly aged electronics like, TV, DVD, almost everything perfect.
Good service, quiet location, good parking lot, balcony, high ceiling, clean cookers.
Near sea world area and big shopping mall opened recently.
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Review collected in partnership with this hotel
Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vicki Zhou, General Manager at Ascott Aden Shenzhen
Responded 11 Nov 2020
Dear guest, Thank you very much for taking the time to tell us about your recent stay. We looking forward to welcoming you again to stay with us at Ascott Maillen Shenzhen. Guest Service
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alan p wrote a review Aug 2014
Hampshire, United Kingdom
5.0 of 5 bubbles
I have stayed at this hotel for almost 2 weeks, in an executive studio. The room was very spacious, and had everything that was needed for the Business Traveller or holidaymaker.
The Hotel / Apartment complex is very clean and modern, and reasonably priced compared to some other hotels in Shekou. It is only 5 minutes walk from sea world, with many shops and restaurants. It is also very convenient for the Ferry to Hong Kong.
The Breakfasts are also excellent, many different types of food, that I am sure no one could complain about.
A vey enjoyable stay. I will definitely return.
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Date of stay: August 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: I am sure every room would be acceptable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel C wrote a review Jan 2014
Sydney, Australia
2.0 of 5 bubbles
Staat the penthouse apartment for 2 nights in early Jan 2014.

I have got to say I was a quite disappointed with the apartment.
First of all, if you travel to Shenzhen by train from Hong Kong, it’s an hour taxi ride from the train station, if you go by ferry – only 5 minute away from Ascott.

Staff were friendly but I was quite surprised but the décor of the apartments and lobby.
When we first arrived at Ascott, noticed the lobby was huge but surprised they didn’t turn on the lights, really made the place very dim and gloomy. Once assisted to the service apartment, first thing I noticed was room did not match the pictures on the website.

The website photo shopped the rooms, the colours used in the rooms were very dull, was more brown colours and although furniture in pictures is all correct placing, the use of space and lighting in reality was poor. Really thought the design of the apartment made the room feel cheap.
Price was like the same for a 5 star hotel suite in China, and I was disappointed from what I got to the price I paid.

Walking from apartment to lobby, was quite a far walk, understandable since it’s a large complex, but walking through the public areas, the lack of decorations and cleanliness again reinforced what a poorly maintained complex this was. Again use of lighting was poor, and like many hotels, they had little ponds as décor around the edges of the walk ways, doesn’t seem like the water or pond has been either changed or cleaned in years.

Another lesson learnt, you must put the Do not disturb sign on the door, a lady knocked on the door to ask for laundry service early in the morning, in which no answer they then proceeded to enter the apartment and then enter the bedroom to wake you up to ask you. Was surprised and just annoyed at this.
Also, maintenance work, such as hammering and steam cleanning of couches was done in the morning and woke me up a few times.

Little things either compliment the hotel or add just add more to disappointment, in which this case did exactly that. I would not be staying here in the future.

In the same breathe, to be fair, I can see family stays here more suitable, there is a lot of space in the apartments, just don’t expect the rooms to be as appealing as it looks from the pictures in the website.
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Date of stay: January 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Stayed in the penthouse 2 BDR in building six, wasnt anything that special, probably better value...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louis T, General Manager at Ascott Aden Shenzhen
Responded 14 Apr 2014
We read with much concern about the unpleasant experience you encountered during your previous stay with us. Please allow us to explain that the interiors of our apartments seen in the photographs on our websites were presented in best light during professional photography whilst using existing furnishings. They are intended only as general illustrations. All specifications, floor plans and details are for guidance only and are subject to change. Once again, we apologize that we were unable to make you feel more at home and comfortable. We would have loved to be able to address your concerns while you were here and had the chance to make your stay more pleasant. We hope that you would reconsider staying with us again, giving us another opportunity to serve you better.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
scotthuff wrote a review Dec 2013
Shenzhen, China
4.0 of 5 bubbles
This is the preferred location for us to put our business guests in Shekou. We have had many visitors stay there and they are all happy with the facility and service. It is within walking distance of the Sea World area which is good for jet lagged guests who need to take a walk late and very close to the ferry to the Airport
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Date of stay: November 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louis T, General Manager at Ascott Aden Shenzhen
Responded 14 Apr 2014
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bryan V wrote a review Oct 2019
Gold Coast, Australia
4.0 of 5 bubbles
This place is Shekou’s little secret - tucked away and unassuming, but a lovely find. The lobby is spacious and the staff very welcoming. The rooms are well appointed and comfortable, with quality toiletries and amenities provided. Aircon, shower, bed, wifi and all the expected services work as they would in any top flight hotel anywhere in the world. There’s a fitness centre and a terrific pool. The restaurant and meals cater for most tastes. The center of town is 5 - 10 minutes walk away, and one feels safe making the stroll even late at night. The hotel is off the main strip but not off the beaten track. Quiet, comfortable, and well appointed, with the cost of a stay being very reasonable, this place is definitely worth a visit
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vicki Z, Front Office Manager at Ascott Aden Shenzhen
Responded 27 Oct 2019
Dear Guest, Greetings from Ascott Maillen Shenzhen! Thank you very much for taking the time to tell us about your recent stay. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen. yours sincerely Guest Service Manager: Kelly
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bee Hong Ong wrote a review Dec 2017
Singapore, Singapore
5.0 of 5 bubbles
Nice and quite place for relax and family. The room is huge and comfortable. Have a feeling of living in a palace. The WiFi is not so strong within the room as the device was place in the living room. Cooking is convenient everything is ready for yo
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Review collected in partnership with this hotel
Date of stay: December 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vicki Z, Front Office Manager at Ascott Aden Shenzhen
Responded 1 Jan 2018
Thank you very much for taking the time to tell us about your recent stay. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter J wrote a review Aug 2014
Brighton, United Kingdom
4.0 of 5 bubbles
Only one disappointment, I booked this hotel for myself and my son for 6 days through Hotels.com. When I booked it, it said free breakfast (Its never really free but inclusive in the price is always useful compared to not knowing what breakfast will cost) On arrival I was told the the free breakfast was for one person only. I have looked on the Hotels.com website and it doesn't say this anywhere so I feel slightly conned, 50RMB per day or £5GBP in English money is not a lot but it was irritating to what otherwise was a perfect stay at a lovely hotel. The breakfast is a buffet affair with choice of Chinese foods English cooked (Dont expect proper English bacon or sausages but the eggs are fried while you wait) fruit, yoghurts, hams, toast, or a selection of pastries and croissants. The air conditioned room was lovely with a balcony and a bathroom/wetroom with a power shower, firm comfortable beds, free wifi in the room, nice TV with some movie channels. The Hotel itself was very clean, all the staff are really friendly, always smiling, and very helpful.
The location is also very good, Sea World is a 5 minute walk down the road, with many restaurants and coffee shops, there's a Seven Eleven just outside the hotel with a good stock of essentials, the town itself has a good selection of fancy goods shops, tailors, and clothes shops we found better bargains than can be found at Lohu without the bartering. The Metro station is also only 5 minutes away, and the whole of Shenzhen can be reached easily and very cheaply. Sea world is a relatively new complex and is a lively place in the evenings, there is plenty to see do. Overall I think this hotel is very good I would have said excellent if it had not been for the free breakfast that wasn't free.
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Date of stay: August 2014
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly M wrote a review Oct 2013
3.0 of 5 bubbles
First, I loved the actually facilities. It would be perfect for anyone staying for an extended period of time. But the service was not sufficient for my travel needs. I found that there was consistantly 10 or so people working behind the desk, none of which who could understand more than a few phrases in English. When asking if there would be difficulty obtaining train tickets, calling taxis or any other business related need I would get an automatic, "no problem" back. But every single time it was a huge problem. More than once I would start talking to one person behind the desk and then ten minutes later there would be a whole other slew of people behind there that didn't know my previous request. The final straw was trying to obtain a taxi to the train station. I had done my research, but still needed assistance. The staff almost sent two hours out of my way if I had not asked the taxi driver to clarify where he was taking me.

If you can speak the language, or are on business for more than a few days this is a great place to stay. However I would have done better at a more globally recognized hotel branch.
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Date of stay: October 2013
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louis T, General Manager at Ascott Aden Shenzhen
Responded 11 Nov 2013
Thank you for your feedback. We read with much concern about the unpleasant experience you encountered during your previous stay with us. We would like to apologize for the inconvenience caused. We acknowledge the discomfort you have experienced and would like to assure that the required steps have been taken in order to avoid such incidents in the future. I hope that you will reconsider staying with us or any of our other serviced residence, giving us another opportunity to serve you better.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DR_M_ASIA wrote a review Jul 2013
Bangkok, Thailand
3.0 of 5 bubbles
First of all - the place is nice and clean - design all in all ok! The location is really far away if you have to go to Shenzhen and takes at least 45 minutes by metro. What really is negative is the stuff - nobody is able to speak a proper English and I book a 1 bedroom Suite and first they tried me to put in a normal room. After a heavy complain, we finally got our booked room but even her the stuff was unable to help to move in a nice way all the stuff and for me it is not worth a visit anymore. I know much nicer places in Shenzhen much better located and serviced. This was a disappointing stay here and value for money is more than average!
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Date of stay: May 2013
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louis T, General Manager at Ascott Aden Shenzhen
Responded 11 Nov 2013
Thank you for your feedback. We read with much concern about the unpleasant experience you encountered during your previous stay with us. We would like to apologize for the inconvenience caused. We acknowledge the discomfort you have experienced and would like to assure that the required steps have been taken in order to avoid such incidents in the future. I hope that you will reconsider staying with us or any of our other serviced residence, giving us another opportunity to serve you better.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
喵兒 asked a question Jan 2015
Taipei2 contributions4 helpful votes
我想問公寓附近有按摩或餐廳嗎? 從香港怎麼到達公寓最快
Richard H wrote a tip Jan 2024
16 contributions7 helpful votes
5.0 of 5 bubbles
"Take your time over breakfast!"
Read full review
FrequentFlier760959 wrote a tip Dec 2019
Hong Kong, China29 contributions
5.0 of 5 bubbles
"some ice in the fridge would be good."
Read full review
hamish m wrote a tip Sept 2019
chengdu3 contributions2 helpful votes
5.0 of 5 bubbles
"some of the interior is aging with paint and moisture cracking"
Read full review
Lukasz M wrote a tip Jan 2019
Torun, Poland13 contributions4 helpful votes
5.0 of 5 bubbles
"top floor , best view"
Read full review
Cruiser44077373840 wrote a tip Dec 2018
Harbin, China1 contribution
5.0 of 5 bubbles
"Get a executive room the laundry and kitchen are worth it"
Read full review
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PRICE RANGE
S$106 - S$132 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongShenzhenShekou
NUMBER OF ROOMS
199
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ASCOTT ADEN SHENZHEN (S̶$̶1̶4̶9̶) S$127: See 117 Reviews, Price Comparison and 62 Photos (China)

Frequently Asked Questions about Ascott Aden Shenzhen
Which popular attractions are close to Ascott Aden Shenzhen?
Nearby attractions include Nanshan Park (0.2 km), Shekou (0.2 km), and Mc Cawley (0.4 km).
What are some of the property amenities at Ascott Aden Shenzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ascott Aden Shenzhen?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ascott Aden Shenzhen?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ascott Aden Shenzhen?
Yes, free parking is available to guests.
What are some restaurants close to Ascott Aden Shenzhen?
Conveniently located restaurants include Tequila Coyote's Mexican Food & Grill, Sugo, and George & Dragon British Pub.
Are there opportunities to exercise at Ascott Aden Shenzhen?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Ascott Aden Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ascott Aden Shenzhen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ascott Aden Shenzhen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Ascott Aden Shenzhen?
The staff speaks multiple languages, including English and Chinese.
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