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The St. Regis Shenzhen

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Traveller (889)
Room & Suite (223)
Dining (97)
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Overview
  • Excellent83%
  • Very good10%
  • Average4%
  • Poor2%
  • Terrible1%
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AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (590)
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All reviewsbutler servicetallest buildingsocial restaurantchocolate fountainchief butlerduplex suitekk malldrawing roomfloor lobbyinfinity poolspg gold memberfloor to ceiling windowsremote controlperfect staybuffet restaurantupon checkhotel offers
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11 - 15 of 313 reviews
Reviewed 24 March 2018

first time for this hotel .. taplet bad... it cant work.. breakfast not special. am feel not special. view from this hotel very nice.. city hotel. and close up with mall. the room very big.. butler not special for this hotel ... I will back...More

Thank ALBJT
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 26 March 2018

Dear ALBJT, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your review on TripAdvisor. I am most delighted to hear that you enjoy the view from our hotel and the convenient location at all. However, your...More

Reviewed 2 March 2018 via mobile

Absolutely beautiful hotel in the second tallest building in Shenzhen. Great stay. The staff was extremely attentive and very helpful. Be sure to learn the proper chinese pronunciation of Kingkey or keep the chinese characters handy on your phone for the Taxi drivers ;)More

Review collected in partnership with 单个酒店
Thank Dougfeig
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 6 March 2018

Dear Dougfeig, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us. I am most delighted to hear that you had incredible stays at The St. Regis Shenzhen, 'The staff was extremely attentive and very helpful', and especially impressed by...More

Reviewed 19 February 2018 via mobile

I am writing to show my sincere appreciations on the excellent service provided by St. Regits Shenzhen, especially for the staff (Lisa at the reception desk, Clarie at the meet and greet and Louise, my steward). I stayed in the hotel (Rm 8415) from Feb...More

Review collected in partnership with 单个酒店
Thank Heiwongc
Response from PublicRelations3651, 公关经理 at The St. Regis ShenzhenResponded 26 February 2018

Dear Heiwongc, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor as well as your loyalty to the St. Regis brand. I am most delighted to hear that you had incredible...More

Reviewed 6 February 2018

We came here for a mini getaway last year and we liked it so much we decided to come back for one-night stay over the weekend. I regretted my choice. The good points: 1. Location: it is connected to one of the major shopping malls...More

Thank QQ-LITTLE
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 7 February 2018

Dear QQ-LITTLE, Thank you very much for taking the time to share your experience at The St. Regis Shenzhen. I sincerely apologize for your breakfast experience, which an unpleasant issue happened. I truly understand how frustrating it can be when someone enjoy a nice breakfast...More

Reviewed 5 February 2018

First I have to give hats off to the butler service. I have often stayed here for my business trips and have yet found any issues. Always welcomed with a smile and personal greetings. Often when I am on my feet all day I called...More

1  Thank SLe18
Response from PublicRelations3651, Public Relations Manager at The St. Regis ShenzhenResponded 6 February 2018

Dear SLe18, Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor as well as your loyalty to the St. Regis brand. I am most delighted to hear that you had incredible...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$307 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Shenzhen
#5 Romantic Hotel in Shenzhen
#6 Luxury Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#238 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$307 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Shenzhen
#5 Romantic Hotel in Shenzhen
#6 Luxury Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#238 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (889)
Room & Suite (223)
Dining (97)
Pool & Beach (17)
Business Centre & Event Rooms (13)
Questions & Answers
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Victor T
16 February 2015|
Answer
Response from ultrakenzo | Reviewed this property |
St. Regis is located directly above Grand Theatre metro station on line 1 so it is very convenient to go to DongMen pedestrian street which is situated near Lao Jie (Opd Street), just one station apart. The hotel is very... More
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Votes
Room Tips
"lychee park view or hong kong view (overrated imo as it's not the urban HK you are thinking of). I..."
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"Buttler Service, Views, Exploring Shenzhen"
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"No bad rooms - all rooms are spacious and well appointed."
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"If possible choose a corner room"
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