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Shangri-la Hotel Shenzhen

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Traveller (467)
Room & Suite (249)
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Overview
  • Excellent39%
  • Very good48%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“horizon club”(92 reviews)
“champs bar”(36 reviews)
“train station”(91 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
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Reviews (2,290)
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Traveller rating
450
282
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450
282
104
47
20
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All reviewshorizon clubchamps bartrain stationcoffee gardenshang palacehorizon roomlobby loungelo wu shopping centrecommercial centrebit datedtop floorluohu borderborder crossingbusiness tripdim sumhome away from homeconvenient location
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11 - 15 of 903 reviews
Reviewed 5 weeks ago

Booked a Horizon Club room here on a stopover to Shangri-la Guangzhou. This hotel appears to be a little older than the one is Guangzhou, but it is still the best place to stay. It is very convenient to the border, shopping in Luohu Commercial...More

1  Thank TLC2965
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 4 weeks ago

Dear TLC2965, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your recommendation on TripAdvisor. We are happy to know that our convenient location, benefits from Horizon Club and our friendly colleagues delighted you. We look forward to serving you again in...More

Reviewed 17 April 2018

This hotel is a five minute walk from Shenzhen Luohu train and metro station, which is a good enough reason to choose it in the first place. The room was comfortable, clean and well supplied with amenities. There is an outside garden, and outdoor pool,...More

Thank nothingbutthebest
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 4 weeks ago

Dear nothingbutthebest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive feedback with us. We are glad to learn that our convenient location close to the metro, Shenzhen train station, delicious cuisine from different restaurants, comfortable room and good amenities...More

Reviewed 8 April 2018

It was a good location for big shopping and lots of eating place. Stafff were nice in the hotel, it is a o.k. Place to stay , room is a bit boring will not surprise you. Try once is enough I will not come back...More

Thank puiman12
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 12 April 2018

Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location close to shopping mall and service from our colleagues delighted you. Your other comment has been noted and shared...More

Reviewed 3 April 2018

This extremely conveniently located hotel was perfect for our needs in Shenzhen. It has the Shang-la scent welcoming you at the door, helpful staff and a great club level. I found it to be clean and well serviced. The shower was hot and towels fluffy....More

Thank VictoriaVictoriaHR
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 12 April 2018

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location, tidy guest room with good facility , Horizon Club Lounge, Champs Bar, delicious breakfast in Coffee Garden...More

Reviewed 1 April 2018 via mobile

I just visited this hotel on Thursday 29th March to 31st March. Whilst booking the hotel I decided to pay for a Horizon Club room as I was travelling on my own and not too keen on eating out alone, one thing with walking around...More

Thank Nicholas C
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 12 April 2018

Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location close to Luohu commercial center, tidy and comfortable guest room, good facility and delicious food in Horizon Club Lounge...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$112 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#33 Luxury Hotel in Shenzhen
#164 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#33 Luxury Hotel in Shenzhen
#164 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (467)
Room & Suite (249)
Dining (130)
Pool & Beach (10)
Amenities (23)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Emma J
14 October 2017|
AnswerShow all 6 answers
Response from | Reviewed this property |
Yes. The Shangri La is a short cab (or if you are more daring,bus) ride from Nanshan. Cabs are inexpensive and the hotel will tell you how much to pay, will give them directions and has them ready to ride. The great benefit... More
0
Votes
janina t
4 August 2017|
Answer
Response from Edwin U | Reviewed this property |
- Luohu shopping mall, walking distance. Near railway station. - KingGlory Mall 500m walking from hotel - DongMen shopping street, also can go walking or take metro to Laojie station.
0
Votes
Google Translation
janina t
4 August 2017|
AnswerShow all 5 answers
Response from TLEAVES27 | Reviewed this property |
If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
0
Votes
Room Tips
"Rooms overlooking the hills are very pleasant"
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"Facing the main road."
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"If you need to travel to HK, this is the best hotel."
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"Book Horizon club if you are staying more than a quick night."
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