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    Shangri-la Hotel Shenzhen

    East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$218
          US$97
          Great Deal
          US$98
          US$98
          Traveller (388)
          Room & Suite (221)
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          Overview
          • Excellent39%
          • Very good48%
          • Average10%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “horizon club” (92 reviews)
          “champs bar” (33 reviews)
          “train station” (85 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          5.0 Star Hotel
          All hotel details
          Offers from Shangri-la Hotel Shenzhen
          Offers & Announcements: Save 15% off BAR
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,173)
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          There are newer reviews for Shangri-la Hotel Shenzhen See the most recent reviews

          21 - 25 of 2,173 reviews

          Reviewed 27 April 2017 via mobile

          Hotel does not meet the standards you can expect from a Shangri La or other 5 star hotel. Hotel is relatively old, rooms and bathrooms are outdated, but clean. While check in, I had to wait in queue for 20 min. and although two more...More

          Thank andreas100088
          Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 2 May 2017

          Dear andreas100088, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your valuable review with us. We are sorry you had a less than great experience with us. I have addressed this issue with our Front Office team personally. We...More

          Reviewed 27 April 2017

          It's a Shangri-La , so there's no doubt about the high standards , but what best is the location , absolutely useful for meeting up your Chinese suppliers or business meetings If your time is very short you can easily use this hotel as your...More

          Thank Fab4travel66
          Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 2 May 2017

          Dear Fab4travel66, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen. We appreciate you sharing the positive review on our convenient location. We look forward to welcoming you back soon. Yours Sincerely, George Baird General Manager

          Reviewed 21 April 2017

          We've stayed here many times over the past 9 years and are always so excited to return. It's always such a joy to walk into the lobby to be greeted by familiar faces. The staff are not only well trained, they truly enjoy their work...More

          Review collected in partnership with shangri-la.com
          Thank V R
          Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 24 April 2017

          Dear V R, Welcome home to Shangri-La Hotel, Shenzhen and for sharing the positive review with us. We are excited and appreciate, your kind comment on our friendly colleagues, happy hour and breakfast in our Horizon Club, comfortable room, convenient location. It's inspiring for us...More

          Reviewed 19 April 2017

          We stayed in the Horizon Club and are repeat patrons, however in comparison to prior visits, our experience was not good. Unlike another recent review, we received no personalised welcome note as a return customer but were informed when checking in that we got 'cheap...More

          1  Thank marie1Sydney
          Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 24 April 2017

          Dear marie15ydney, Thank you for sharing your valuable feedback with us on TripAdvisor giving us the opportunity to further improve our service standards. We do apologize to hear about the experience you encountered during your stay with us. Rest assured that we have shared your...More

          Reviewed 18 April 2017

          The hotel is old. Restaurants are out dated. Rooms and bathrooms are old. Breakfast for the Shangri-La was very, average. In fact, the breakfast was -- definitely disappointing . Not that many western options.Location is only great for catching a train, otherwise stop elsewhere.It is...More

          Thank TachlessCps
          Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 24 April 2017

          Dear TachlessCps, Thank you for residing with us at Shangri-La Hotel, Shenzhen and fining our convenient location next to the Louhu train station. We would like to extend our most sincere apologies for the disappointing stay that you experienced. Rest assured that we have shared...More

          Crowne Plaza Hotel & Suites Landmark Shenzhen
          637 reviews
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          Futian Shangri-La Shenzhen
          881 reviews
          #16 of 2,781 hotels in Shenzhen
           
          Grand Hyatt Shenzhen
          717 reviews
          #10 of 2,781 hotels in Shenzhen
           
          The Ritz-Carlton, Shenzhen
          874 reviews
          #2 of 2,781 hotels in Shenzhen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Free Parking
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$110 - US$163 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Romantic Hotel in Shenzhen
          • #19 Luxury Hotel in Shenzhen
          • #19 Business Hotel in Shenzhen
          • #26 Best Value Hotel in Shenzhen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 552
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Booking.com, Orbitz, Shangri-La Hotels and Resorts, Hotwire, Travelocity, Ctrip TA, TripOnline SA, Cancelon, Hotel.de and getaroom.com so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Guangdong >
          • Shenzhen >
          • Luohu Port
          • Also Known As
          • Shangri La Hotel Shenzhen
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          Traveller (388)
          Room & Suite (221)
          Dining (120)
          Pool & Beach (8)
          Hotel & Grounds (291)
          Bathroom (24)
          Business Centre & Event Rooms (3)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Kirat N
          Hi there, We are planning to stay 2 nights in Shenzhen, wondering how far is the hotel from the main city centre and the retail district.
          20 March 2017|
          Answer Show all 5 answers
          Response from George B | Property representative |
          Dear Kirat, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen. A world of shopping is just minutes away with Luohu Commercial Centre, Dongmen Pedestrian Street, King Glory Shopping Mall and Mix City all... More
          0
          Votes
          jacklutrips
          Hello, I am a little confused with the location of the hotel. Is the Shangri La Hotel Shenzhen in China or Hong Kong? The map it shows that it is south of the China / HK border. I have booked to stay here but I will be spending my time in Shenzhen and would just like to confirm that I won't be exiting China because I have only applied for a single entry visa. Thank You
          2 March 2017|
          Answer
          Response from George B | Property representative |
          Dear jacklutrips, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen. Our hotel is in Shenzhen, China, and has a convenient location that close to Luohu border. We look forward to welcome you soon. Yours... More
          0
          Votes
          dendenz1
          Does anyone know how much the buffet lunch is? Do you need smart dress?
          28 February 2017|
          Answer
          Response from George B | Property representative |
          Dear dendenz1, thank you for your question. Our buffet lunch at Coffee Garden is cost RMB 196 per person included 10% service charge and prevailing government taxes. And the dress code can be smart and casual for your... More
          0
          Votes
          Room Tips
          "Rooms at the front (southers side) have great views of thegreen hills of the border no go zone"
          Read review
          "I'd recommend the Horizon Club rooms. Very cost effective"
          Read review
          "Ask for a room facing Lo Wu."
          Read review
          "Join Horizon Club and stay in a club room"
          Read review
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