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Fraser Place Shekou Hotel Shenzhen

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#46 of 2,667 Hotels in Shenzhen
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Fraser Place Shekou Hotel Shenzhen
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127 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Shenzhen, China
Reviewed 1 week ago

We are long stay guests in your hotel. Already more than 2 years. We used to have the same non smoking neighbors. But more than a year ago it changed. Many many many times we have smoking neighbors. We have several remarks about this. 1. A modern hotel should not allow smoking in house. Fraser lets youlive in unhealthy air,...

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Helpful?
Thank gasthuis
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear gasthuis, It was my pleasure to have had you as our guest and I would like to genuinely thank you for taking the time to write to us a detailed account of your stay with us. In regret to the smoking smell from your neighbor, please accept our sincerest apologies for the inconvenience caused. I appreciate very much that...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

This is the 2nd time I've stayed at Frazer Place. On both occasions I stayed in a 2 bedroom unit with a business associate. These 2 br units are what attract me to this place. They are huge, three bathrooms, a living room and kitchen. The beds are hard as a rock, but I got used to it. It's not...

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Helpful?
Thank Motionway
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Motionway, It was my pleasure to have had you as our guest and I would like to genuinely thank you for taking the time to tell us a detailed account of your stay with us at Tripadvisor. In regret to hard bed issue and conditions of the room, please accept our sincere apologies for the inconvenience caused. Your comments...

Shenzhen, China
Reviewed 4 weeks ago

My fiance and I are moving to Shenzhen full-time, and this was one of the placed we considered for a long-term stay, we just spent one night and decided to transfer to another hotel due to poor room conditions. The room smelled like mold. We know it's coming out of the air-con vents because we moved from room to room...

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Helpful?
Thank Bianca Iñez M
billy l, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Ms. Bianca, It was my pleasure to have had you as our guest and I would like to genuinely thank you for taking the time to tell us a detailed account of your stay with us at Tripadvisor. In regret to poor housekeeping conditions and the damp smell in your rooms, please accept our sincere apologies for the inconvenience...

Reviewed 23 October 2016 via mobile

I have been coming to Shekou for the past 8 years... I probably spent 6-8 wks here a year. The rooms are apartments not like typical hotel rooms. Staff are always helpful and polite. House keeping is second to none!!! Short walk to Sea World, perfect location!

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Helpful?
Thank teeitup14
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Teeitup14, thank you very much for your positive feedbacks! Please know we are very very grateful for your continued support over the years. Your recognition to our staff means a lot to us. We will keep up the good work and will always be there for you. All the best.

Central Florida, Florida
Reviewed 25 September 2016

This hotel sits at the top of a hill overlooking Shekou's famous Seaworld area where all the expats from all over the world drink, eat and play. The hotel itself has outstanding, service , and is extremely clean. For your evenings they have a small bowling alley and pool tables. The walk to Seaworld is 5 minutes away or you...

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Helpful?
Thank 421Bill
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear 421Bill, your detailed positive feedback is wonderful and we sincerely thank you for that. It means everything to us to hear that your enjoyed our service. We will always keep trying to exceed our service standard and hope to welcome you back very soon.

Reviewed 18 September 2016 via mobile

We stayed here for a long weekend, party of 9 with adults and children. Initially when checking in there was a mix up with our booking but this was solved very quickly. We were then taken to our rooms...which were beautiful! As a family of four these large apartments are ideal! Beautiful views and the room have everything you need,...

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Helpful?
Thank Sophie C
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Sophie, thank you for sharing your detailed and memorable experience with Fraser Place Shekou. Your positive comments on our staff and breakfast and room and shuttle service etc made us very ecouraged. Our staff have told me that you and your family have been wonderful guests too. We sincerely look forward to seeing you again soon!

China
Reviewed 15 September 2016 via mobile

We have been living at Fraser Place here in Shenzhen for 1 year and I have to say that it has been a remarkable experience. We have had opportunities to live in other places nearby but chose to stay at Fraser .... and I'll tell you why. The building may not be the newest but it is clean and maintained...

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Thank rmachnics
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Richard, thank you so so much for sharing your detailed and positive feedbacks on our management of the property, our staff, our housekeeping, our service and our breakfast etc.! I am very grateful for your great words about our staff which makes all things worthwhile. It is so happy to learn that you have enjoyed staying with us and...

Orange, Cambodia
Reviewed 9 September 2016 via mobile

The hotel is in a great spot but it is in need of some heavy TLC. Lived here for a year for work and it serves it's purpose but I wouldn't choose to stay here as the price paid versus quality and service offered is out of balance. The gym is not very good and upkeep is not something they...

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Helpful?
Thank Eric H
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Eric H, thank you very much for taking time to share your detailed and very helpful feedbacks. Our service team have always been trying their best to create the most friendly atmosphere for our guests, to help guests out when they need us or even to expect their needs. We do also know that a makeover is needed so...

Angeles City, Philippines
Reviewed 24 July 2016

If you are looking for a regular hotel, this is not really the place with limited breakfast in a narrow / crowded place. No restaurant. But if you stay long term with family it will be great, the apartments are nice with kitchen and laundry facilities. Location is very good near the Sea World and many restaurants / pubs. The...

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Thank 007hahn
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear 007hahn, Thank you for your time sharing your feedbacks. For both long-term and short-term guests, it is our goal to create a "home away from home" feeling and deliver memorable stay experience. Regarding the renovation, we currently can only start from small projects and have been doing it step by step, before we can carry out a whole renovation...

Shenzhen, China
Reviewed 6 June 2016 via mobile

The Fraser complex has a hotel and long term stay apartments as well. Buildings are separated from eachother within a few meters walking distance. All rooms are good and are available in different sizes suitable for families with up to 3 children. It is away from the street on a higher level and children can play safely away from the...

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1Thank Dutchpal
billy l, Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Dutchpal Thank you so much for taking time to share your experience. It is such a pleasure to read your detailed feedbacks on our apartment, facilities, location, breakfast, service etc... And, your comment on my staff makes my day! It is always our goal to deliver momerable experience to our guests. Please come back more often. You are always...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge

Additional Information about Fraser Place Shekou Hotel Shenzhen

Address: No.1033 Nanhai Avenue, Shekou District, Shenzhen, China
Region: China > Guangdong > Shenzhen > Shekou
Price Range: $149 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fraser Place Shekou Hotel Shenzhen 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Fraser Place Hotel Shenzhen
Hotel Style:
#28 Business Hotel in Shenzhen
#33 Best Value Hotel in Shenzhen
#45 Luxury Hotel in Shenzhen
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Questions & Answers

Questions? Get answers from Fraser Place Shekou Hotel Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room if it has molds.”
 of 5 bubbles , 6 Nov 2016 | Read review
“Quiest rooms are at mid to upper levels.”
 of 5 bubbles 421Bill, 24 Sep 2016 | Read review
“If you need some space, go for larger room than the studio”
 of 5 bubbles 643hs, 17 May 2016 | Read review
“Mosquito repellent is a must.”
 of 5 bubbles Tiamo1988, 21 Jul 2015 | Read review
“Recommend high floors and paying a little extra for the slightly larger 1 bedroom apartments”
 of 5 bubbles MrWalker, 20 Feb 2015 | Read review
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