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Marco Polo Shenzhen

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#14 of 2,755 Hotels in Shenzhen
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Marco Polo Shenzhen
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667 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Kruibeke, Belgium
Reviewed 14 February 2017 via mobile

The hotel is excellent. Breakfast with a huge variety. Gym is ok. Swimming pool is not really suitable for training. The swimlikg pool could lacjs heatingbin twe winterperiod althouh with an heatexchangepump this could easiliu be solved in an economical way and gice abbig added value

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Thank Wim747
Hong Kong, China
Reviewed 14 February 2017 via mobile

We went there for our wedding anniversary celebrations and they made it one of the most memorable day of our life. Room was decorated beautifully. They made special flower decoration in bedroom and bathtub as well. Staff was highly cooperative and they let go my one stupid mistake done while booking through agoda and also offered free buffet breakfast to...

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Thank arorajianil
Park City, Utah
Reviewed 13 February 2017

If your goal is to take part in Coco Park's nightlife, this is a perfect location as it is literally across the road from Bar Street. Furthermore, it's close to a train station and is a pretty nice hotel. The downside is that Coco Park is thumping until 5 a.m. and I could hear it from my room all night...

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Thank Chaka17
Los Angeles, California
Reviewed 12 February 2017

Located next to Coco Park and in between two subway stations (Shopping Park and Futian), I found the Marco Polo Shenzhen to be worth the price I paid. The room was large and spacious, much larger than what you get in neighboring Hong Kong, and the service was excellent. The bed was among the most comfortable ones I've slept it....

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Thank Ming M
Reviewed 6 February 2017

The Marco Polo is in a great location close to some of the best restaurants in Shenzhen. The subway is just a few minutes walk as is CoCo park shopping mall. However the best part of the Marco Polo is there friendly professional staff.

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Thank Bert G
Santa Cruz, California
Reviewed 4 February 2017 via mobile

I was not overly impressed but for the price it was a satisfactory 3 star room with a 4 star lobby. There is a fun bar neighborhood nearby and a huge shopping mall if you need that. A starBucks that's is open 24 hours is 2 blocks away although I don't know why you'd need a Latte at 3 am.

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Thank Chillman70
Hong Kong, China
Reviewed 3 February 2017

This is a comfortable hotel close to Coco Park for a variety of cuisines. The staff at the concierge went out of their way to write down for me that I require vegetarian food without meat and fish. The made effort to contact restaurants to ensure they were open during the CNY holiday. Thank you, I'll definitely go back.

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Thank BoxerHK
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear BoxerHK Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. I am happy to see that you have been satisfied with our services. We are looking forward to welcome you back at Marco Polo Shenzhen very soon. With warm regards from the heart of Shenzhen, Christoph Hoeflich General Manager

Hong Kong, China
Reviewed 31 January 2017

We stayed here for two nights over Christmas and also Chinese New Year. The first time we were on the 21st floor, the second the 26th. Both rooms were comfy and very clean. The housekeeping do a very good job in making the rooms cosy. Both rooms had a bath, and a rain type shower. The bath was too small...

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2Thank johnbeattie2015
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear johnbeattie2015 Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. I am happy to see that you have been satisfied with our services. We are looking forward to welcome you back at Marco Polo Shenzhen very soon. With warm regards from the heart of Shenzhen, Christoph Hoeflich General Manager

Jonkoping, Sweden
Reviewed 20 January 2017

My first room was a smoking room which as a Swedish traveller one is not used to any longer. The Chinese have made a lot of progress but their smoking culture is still horrific. I got a new room the next day. Rooms were modern and large. Good bed and great AC. But STAY AWAY FROM THE ROOMS TOWARDS THE...

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Thank goonerista
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear Goonerista Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. We have updated our guest history with your preference as a none smoking room. I am happy to see that you have been satisfied with our services. We are looking forward to welcome you back at Marco Polo Shenzhen...

Cebu Island, Philippines
Reviewed 11 January 2017

Spent Christmas here with family. Stayed for 2 nights in their Superior Room (booked via Agoda). One of the best hotels we have ever stayed in. Check-in/out was an absolute breeze, made even easier by the friendly staff who spoke English fairly well. We asked for a higher-floor room facing the 115-storey Ping An Finance Centre skyscraper and our request...

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Thank JojoG_88
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear JojoG_88 Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. I am happy to see that you have been satisfied with our services. We are looking forward to welcome you back at Marco Polo Shenzhen very soon. With warm regards from the heart of Shenzhen, Christoph Hoeflich General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Shenzhen is located in the heart of Futian Central Business District, with close proximity to the Shenzhen International Convention & Exhibition Center and Metro Subway Station. It is only 15 minutes to the Lowu Railway Station and Shenzhen Bay Port, 20 minutes to Shenzhen North Railway Station, 35 minutes to Shekou Ferry Terminal and Shenzhen Bao'an Airport, and 10 minutes to Futian/Huanggang Checkpoint. The 391 well-appointed rooms and suites are equipped with broadband Internet access, luxurious bathrooms, state-of-the-art communications and entertainment facilities. Situated on the 35th to 41st floors of the hotel, The Continental Club provides the most luxurious accommodations for travelers. The 31 function rooms including Marco Polo Ballroom and one auditorium, can accommodate up to 3000 people and provide the ideal Shenzhen venue for meetings, seminars, and social events. The hotel has 5 restaurants and bars, including the Cafe Marco, serving a fusion of "Euro-Asian-Chinese" cuisine, Margarita Bar, Connect (Lobby Lounge), Carrianna Chiu Chow Restaurant, Nishimura Japanese Restaurant and Wine & Cigar Bar Le Cru. The hotel's fully equipped Fitness Center includes a gym, sauna, and outdoor swimming pool, and hotel guests can indulge in relaxing spa treatments at the internationally renowned Pure Spa. ... more   less 

Additional Information about Marco Polo Shenzhen

Address: 28 Fuhua 1st Road, Futian Cbd, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Civic Center
Price Range: $148 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Shenzhen 4.5*
Number of rooms: 391
Reservation Options:
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Also Known As:
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel
Hotel Style:
#12 Spa Hotel in Shenzhen
#14 Luxury Hotel in Shenzhen
#16 Business Hotel in Shenzhen
#38 Best Value Hotel in Shenzhen
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Questions & Answers

Questions? Get answers from Marco Polo Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the right side of entrance:view of entertainment district Rooms above 34th floor: bathroom w. glass front, large marble sideboard”
374danielle, 3 Apr 2017 | Read review
“good location good service good room ”
247yuhuit, 22 Mar 2017 | Read review
“Stay on the club floors with access to the continental club”
54bertg, 5 Feb 2017 | Read review
“There seems to be more room the higher the floor.”
johnbeattie2015, 30 Jan 2017 | Read review
“Avoid rooms facing the entrance street”
goonerista, 19 Jan 2017 | Read review
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