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Kempinski Hotel Shenzhen

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Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen 518054 China
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (465)
Dining (34)
Room & Suite (19)
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A note from Kempinski Hotel Shenzhen
Updated 11/05/20

About

#29 of 3,265 hotels in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
The Kempinski Hotel Shenzhen is strategically located in Nanshan District overlooking Shenzhen Bay and set in the heart of the city's new CBD area. It has easily accessibility to Shenzhen Bao'an Airport. The Metro Line No. 2 and No. 11 Hou Hai Station is adjacent to the hotel. The hotel comprises of 384 super-king comfort beds guestrooms. All guest rooms are equipped with brand-new LCD TV set of 50 inches. It also offers the ultimate dining experience: Seasons Restaurant, Hai Tao Chinese Restaurant and The Lounge. Other hotel facilities include a Kid’s Play Ground, Business Centre, a Wellness Center, and conference facilities for your privilege events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
Chinese

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
126Restaurantswithin 1 km
9Attractionswithin 1 km
1164Reviews2Q+A40Room tips
Traveller rating
  • 683
  • 373
  • 74
  • 23
  • 12
Time of year
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Language
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Popular mentions
Jeju_girl wrote a review Nov 2020
15 contributions2 helpful votes
I stayed in this hotel for the third time. Good service as usual. Maxim helped me quickly check in. The room was very clean and tidy. The breakfast was quite good. The staff is friendly and helpful. Next time I'll stay here again.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Lynn Xiao, Marketing at Kempinski Hotel Shenzhen
Responded 15 Nov 2020
Dear Valued Guest, thank you for your valuable comments. We are glad to know you had a wonderful time with us. We look forward to welcoming your back to Kempinski Hotel Shenzhen!
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Donna C wrote a review Aug 2020
Shenzhen, China152 contributions18 helpful votes
+1
This hotel delivers on service and the creature comforts of home! Rooms are spacious and have all the amenities you could ask for! The pool is amazing and the workout area has state of the art machines to keep fit! The restaurant is amazing with the selection of food offered at the buffet! The desserts are to die for!!!
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Date of stay: August 2020Trip type: Travelled solo
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Response from Zero Wang, Marketing at Kempinski Hotel Shenzhen
Responded 23 Aug 2020
Dear Valued Guest, thank you for staying with us during your recent visit to Shenzhen. We are sincerely pleased that you were content with our products and services. We look forward to welcoming you once again to the Kempinski Hotel Shenzhen.
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Artur wrote a review May 2020
4 contributions
Lived in this hotel several times. Excellent service, responsive staff. Despite the situation, the check-in was quick and without any questions, unlike other hotels. I was surprised that the staff speaks several languages. Very convenient. The room is in a classic style, comfortable, nothing extra.
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Date of stay: May 2020Trip type: Travelled on business
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Response from LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen
Responded 29 May 2020
Dear Valued Guest, thank you for staying at the Kempinski Hotel Shenzhen and taking your valuable time to share with us your positive comments. It gives us great pleasure to know that you were pleased with our service . We look forward to welcoming you soon again!
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Reinaldo H wrote a review Jan 2020
1 contribution
I spent 9 days at Kempinski Hotel during my business trip. The hotel is perfect located, with everything you need for your daily needs. The extremely good service from "the ladies in red" also the very good hotel quality will bring me to choose Kempinski again for my next trip to Shenzhen. Thx Romina for you support during my stay there. Rey
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Date of stay: January 2020Trip type: Travelled on business
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Response from LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen
Responded 12 Apr 2020
Dear Rey, Thank you for taking your valuable time to share your positive comment with us. We are so glad to know that our service has won your recognition. We look forward to welcoming you once again!
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Rich More wrote a review Jan 2020
1 contribution
The hotel location is very nice, close to the bustling commercial circle. The transportation is also very convenient, and it is easy to go to various attractions. The rooms are big and clean, and the service staff is very good. Especially lady in Red snow is quiet helpful, I asked a bottle of water to take medicine, she is so lovely to give me a cup of warm water.What a great trip, I am looking forward to the next visit.
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Date of stay: January 2020Trip type: Travelled solo
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Response from LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen
Responded 12 Apr 2020
Dear Valued Guest, thank you for sharing your positive comment with us. Many thanks for your valued patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen.
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PRICE RANGE
US$108 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
深圳凯宾斯基酒店, shenzhen kempinski hotel
LOCATION
ChinaGuangdongShenzhenShenzhen Bay Port
NUMBER OF ROOMS
390
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Frequently Asked Questions about Kempinski Hotel Shenzhen
Which popular attractions are close to Kempinski Hotel Shenzhen?
Nearby attractions include Coastal City (0.3 km), Interact China Aesthetic Store (0.2 km), and Shenzhen Book Store (Nanyou) (1.0 km).
What are some of the property amenities at Kempinski Hotel Shenzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Kempinski Hotel Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Hotel Shenzhen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kempinski Hotel Shenzhen?
Yes, free parking is available to guests.
What are some restaurants close to Kempinski Hotel Shenzhen?
Conveniently located restaurants include Nanshan Kitchen - Shenzhen Marriott Hotel Nanshan, Artisans, and Man Ho.
Are there opportunities to exercise at Kempinski Hotel Shenzhen?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Kempinski Hotel Shenzhen have airport transportation?
Yes, Kempinski Hotel Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Hotel Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does Kempinski Hotel Shenzhen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Kempinski Hotel Shenzhen?
Many travellers enjoy visiting China Folk Culture Village (5.1 km), Shenzhen Chiwan Scenic Fort (1.8 km), and Xinguogong Wen Tianxiang Ancestral Hall (3.2 km).