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InterContinental Shenzhen

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#4 of 2,754 Hotels in Shenzhen
Certificate of Excellence
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1 room 2 adults 0 children
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InterContinental Shenzhen
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1,221 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Basel, Switzerland
Reviewed 3 days ago NEW

This hotel is just a good treat. The pool landscape is very large; the breakfast buffet is super wide-spread; the rooms are very large and very modern; Even the wifi signal seems to be routed via a VPN, hence, Facebook and Youtube works in the hotel. The best place to stay in Shenzhen!

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Helpful?
Thank valeriancorp
Reviewed 4 days ago NEWvia mobile

The front desk staffs very friendly the Gro team excellent service.i will come back again for sure me and my team had a wonderful stay,the food is amazing .thanks to Christy for giving information . This hotel is good to stay. It's away from city so no crowd , it's very silent place

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Thank 775dhananjayj
Reviewed 5 days ago NEWvia mobile

As a frequent traveler to Shenzhen, I feel so lucky to find this wonderful place to stay after wandering around more than 10 hotels. Facilities, foods, and especially warm staffs, every single touch of the hotel has brought us the finest experiences during our business trip. Definitely revisit on my next travel.

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Thank Ian R
Dongguan, China
Reviewed 1 week ago

Was a nice stay. I could combine working with relax and enjoy the excellent service and attention that the Club Lounge deliver to its gests. The communication with everywhere is also very easy because you have the C exit of the OCT subway station just in front of the hotel (and always taxis available at the door). Taxi is around...

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Thank Josep_M_Casanovas
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Josep_M_Casanovas, thank you again for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. It is my absolute pleasure and honour that you enjoyed staying with us especially our club lounge service and check in experience. We feel sorry about your dinner experience in El Chino regarding the wine and already have our...

Reviewed 1 week ago

I attended a conference here last week, staying 4 nights. After a long journey from San Francisco and an early morning arrival I had a warm welcome from Christine and the receptionists. They found me a room much earlier than the regular check-in time which I really appreciated. I stayed here for the same event in 2016 and the hotel...

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Thank Chris J
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Chris J, thank you for your very nice comments and choosing InterContinental Shenzhen again. We are extremely grateful for that. Please rest assured that I have shared your comments with our entire team. We will definitely keep up the good work and improve our products as well as service continuously. We look forward to welcoming you back to our...

Melbourne, Australia
Reviewed 1 week ago via mobile

From the moment to step out of your car, the service is good. The door man and bell hop is there to assist. Rooms are big and comfy. Bar is very nice for a chat and good table service. Very beautiful hotel with nice services.

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Thank Ivan8883
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Ivan8883, thank you for sharing with us your recent experience with the InterContinental Shenzhen. It is my great pleasure and honor knowing you enjoyed staying with us from the moment your entered our hotel. Please rest assure I have shared your comment with our team to appreciate their good work. We look forward to welcoming you back to the...

Stathelle, Norway
Reviewed 2 weeks ago

I spent four Nights at Intercontinental and had a great and relaxing time. When I arrived, I was met in the lobby of Guest Relation Officer, Christine Kasola, who receives the hotel guests with her beautiful smile and provides all necessary information of hotel facilities. When I arrived, I only planned to stay for two nights but extended my stay,...

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Thank Gøran P
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Gøran P, thank you for sharing with us your staying experience with the InterContinental Shenzhen. It is my absolute pleasure and honour knowing an esteemed guest like you enjoyed staying with us. We are extremely grateful for your comments, please rest assured that I have conveyed my deep appreciation with our staff Christine for her outstanding service. We will...

Volo, Illinois
Reviewed 3 weeks ago

Attended a meeting at this hotel and found the service and accommodations wonderful. Spanish Matador influence decor, the room was spacious with a unique bathroom set up, a large bathtub next to floor to ceiling window overlooking the pool and cultural center (still private and with shades). Many restaurant options with very good food for those wanting to try local...

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Thank Bauer99
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Bauer99, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. It is my absolute pleasure and honour that you enjoyed staying with us especially our room, food and meeting room. We look forward to welcoming you back to the InterContinental Shenzhen. With best regards, Paul Hugentobler Regional General Manager InterContinental...

Detroit, Michigan
Reviewed 4 weeks ago

I attended this property as part of a large convention. They did an excellent job with the event, very professional and good service throughout. The actual rooms were not only big but very luxurious. Breakfast buffet was great, complete with western style cuisine as well as local Chinese and European options. Nice safe location, took several walks around the surrounding...

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Thank Frank F
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Frank F, Thank you very much for staying at InterContinental Shenzhen and for your nice review. I was delighted to receive it and glad to know that you enjoy to stay with us especially the service, room and breakfast. Please rest assured that I have shared your comment with our entire team. We will definitely keep up the good...

shenzhen
Reviewed 19 March 2017

Fun property replete with two pirate ships, one by the pool and one is a bar and restaurant. The Spanish/Picasso themes make for a strange partnership for the ships but the hotel pulls it off. Very nice gym, excellent pool choices, nice dining (our faves are outside in either the lower garden by the buffet or next to the ship/bar)...

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Thank tinashenzhen
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear tinashenzhen, thank you for your support for InterContinental Shenzhen for the past years. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us. We are extremely grateful for your comments. We will definitely keep up the good work and improve our products as well as service continuously in order to make sure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
When InterContinental Shenzhen opened on the Shenzhen Bay Hotel site, it not only preserved the legend s original façade, it honoured its innovative spirit by becoming China s first luxury hotel to adopt a mesmerizing Spanish theme. The Shennan Road address is minutes from Overseas Chinese Town, Meridian View Centre and the Futian business district. ... more   less 

Additional Information about InterContinental Shenzhen

Address: No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $213 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Shenzhen 5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Intercontinental Shenzhen Hotel Shenzhen
Hotel Style:
#3 Spa Hotel in Shenzhen
#4 Luxury Hotel in Shenzhen
#5 Business Hotel in Shenzhen
#49 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Shenzhen staff and other travellers.
9 questions
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Questions? Get answers from InterContinental Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to face the pool or cultural center”
Bauer99, 29 Mar 2017 | Read review
“Ask for a room overlooking the pool it is a better view than one looking across the high rise of the OCT”
Darren_C_Thomas, 13 Mar 2017 | Read review
“Back-facing rooms (East Wing, even-number rooms)”
JohnH214, 5 Mar 2017 | Read review
“Be patient and speak slowly”
CeesF, 5 Mar 2017 | Read review
“Pool view is worth to pay for”
PSLMunich, 13 Feb 2017 | Read review
5 of 5