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Hyatt Place Shenzhen, Dongmen

346 reviews
#16 of 2,866 Hotels in Shenzhen
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Traveller (249)
Room & Suite (200)
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Overview
  • Excellent50%
  • Very good36%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“metro station”(27 reviews)
“shopping mall”(19 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Hyatt Place Shenzhen, Dongmen
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Contact Info
Name/address in local language
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (346)Write a Review
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94
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2
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122
94
31
9
2
Show reviews that mention
All reviewsmetro stationshopping mallwifi connectivitysofa bedweight equipmentdecent breakfastcomplimentary breakfastlocation is fantasticgreat place to stayconvenient locationthe hotel managerhong kong borderbusiness suitemodern hotelcomfortable stayrooms are spaciousgood size
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1 - 5 of 258 reviews
Reviewed yesterday

Excellent local, we took the metro from the train station, the hotel is just above the metro exit (H), super easy access to get to the hotel. Room was very clean and during our stay the room attendant was very attentive! She was friendly and...More

Thank Maris1028
Hotel's Favourite
Reviewed 5 December 2017

More

Review collected in partnership with Hyatt Hotels
Thank Jonathan C
Management response:Responded 15 December 2017

More

Reviewed 1 week ago via mobile

Staffs are very friendly and helpful. It’s in a very good location for shopping , Métro is just down which is very convenient to avoid heavy traffic in the area. Room is spacious, nice & clean. Surely will recommend to family & friends.More

Thank Eunjee K
Management response:Responded 1 week ago

Dear Eunjee K, It is our pleasure to have you as our guest to share your recent experience. A copy of compliments had been shared with team members, which it encouraged us to keep working hard and good service product. Look forwards to welcoming back...More

Reviewed 1 week ago

The room is surprisingly spacious and comfortable. The hotel is simple and clean. You can always trust Hyatt breakfast as it is of consistent quality from Park Hyatt to Hyatt Place. It only a short taxi ride to the HK border.More

Thank snowlee
Management response:Responded 1 week ago

Dear Snowlee, Thank you for taking time to share with us about your recent experience. A copy of your comments had been shared with team colleagues, which it help us to keep working hard to maintain good service quality. Regards to taxi service, we may...More

Reviewed 2 weeks ago

Great room with a good view. Bed is comfortable and very quiet at night. Breakfast was very good with lots of different choices including fruit and drink and changes every morning. Overall was a great stay and I would stay again.More

Review collected in partnership with Hyatt Hotels
Thank JADarby
Management response:Responded 2 weeks ago

Dear JADarby, It is our pleasure to have you as our guest to share your recent experience. A copy of compliments had been shared with team members, which it encouraged us to keep working hard and good service product. Look forwards to welcoming back soon....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$100 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Shenzhen
#16 Luxury Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$100 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Shenzhen
#16 Luxury Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (249)
Room & Suite (200)
Dining (58)
Amenities (15)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
doreentoolf
26 December 2017|
AnswerShow all 6 answers
Response from deyaanoor | Reviewed this property |
1 hour by metro, from Airport Station by Line 11 to Chegongmiao Station and interchange with Line 1 to Laojie Station The hotel is exactly on top of the station. As I remember it was exit D “ not sure from the exit”
1
Vote
Travelmania2013
20 April 2017|
AnswerShow all 3 answers
Response from shenzhenhyattplace | Property representative |
As per Hyatt's policy, a child under 12 years old will be provided sofa bed for free. For extra bed in Suite, it will be charged CNY150+15% service charge regardless adult or child.
0
Votes
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12
Room Tips
"choose the room with the lower back 2 numbers."
Read review
"Suggest this hotel (1) close to airport and (2) close to Luoho for shopping."
Read review
"Only stay twice , always had a good room"
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"smoking room is available"
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