No. 1663 Yinwan Road Wanzai Xiangzhou District, Zhuhai 519000 China
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Room & Suite (619)
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What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 28/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Zhuhai
Updated 28/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 747 hotels in Zhuhai
Location
Cleanliness
Service
Value
Travellers' Choice
Located atop a landmark tower 330 meters above Zhuhai and Macao, The St. Regis Zhuhai is located on the waterfront of Wanzai, near Gongbei, Chimelong Ocean Kingdom, The New Yuan Ming Palace and the Macau Border. Find an upscale haven in elegantly styled accommodations with signature amenities, refined design elements and breathtaking views of the vast Greater Bay and Zhuhai and Macao landscape.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bowling offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Entertainment staff
Evening entertainment
Tennis court offsite
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
Chinese
Location
Full view
Contact
No. 1663 Yinwan Road Wanzai Xiangzhou District, Zhuhai 519000 China
Name/address in local language
Getting there
Car HireSee all Zhuhai car hire
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See all nearby attractions658Reviews3Q+A18Room tips
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+1
The whole stay experience was phenomenal apart from a small glitch at arrival. That didn't hinder the overall satisfaction of the stay especially the turndown on the 1st night was a super surprise! A bottle of signature Bloody Mary with Zhuhai local ingredients was provided during evening service and it was tasteful. Room was upgraded and we loved the layout and especially the round bathtub. breakfast quality is high, just a small glitch happened that an occupied table was offered to us, then when the original guest came back and saw us sitting at her table, it was getting upsetting for both of us. If you'd like further detail pls feel free to contact me. overall we had a great time celebrating Xmas at the St. Regis Zhuhai.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 6 Feb 2022
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The St.Regis Zhuhai is no doubt travelers' best option in Zhuhai. No matter what brings you to this city, I highly recommend you to stay here! The facilities and service are first class! Special thanks to Echo, Rain, Kay and all friends from Butler, Loyalty, Housekeeping, Front Office, Restaurants, without every single one of you, the experience wouldn’t be so perfect! Thank you all for your enthusiasm and professionalism! All the best in 2022, Happy New Year, and looking forward to seeing you soon!
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 4 Jan 2022
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Echo, Rain and Kay, that means a lot to them. Thank you again for your feedback and support，we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly, the facilities of the hotel are not bad. It has awesome decorations and best Macao view in Zhuhai. However, from time to time the service, staff training, maintenance ，food ,even the quality of amenities are going down! Staying in this hotel u won’t have any privacy.I was a big fan of this hotel . Unfortunately,From this year I don’t know where huafa or Marriott hire these guys. Most of them are MEAN , totally UNTRAINED . I have to mention LUNA. Anyways, she told me she didn’t care any complaints or reviews. I cannot imagine why st rigis hire her. The hotel manager ALEXANDER CHALK was always doing some social activities instead of focusing on his work. I recommend him and the senior management team can leave hotel and find another job! I found that they came here were not for work but for retirement. When I was searching this hotel in Chinese app, I found some guests reported this hotel management team even complained or judged its guest in front of the guest but using English! I could not believe it happened in ST RIGIS !I think it’s time for Huafa or Marriott to replace all the foreigner stuffs. Most elite members I known blocked this hotel forever. I think Marriott or Huafa can easily know the difference of income comparing with before or Sheraton Zhuhai. I recommend visitor to choose intercontinental Zhuhai, Angsana Zhuhai ，Relaischateaux instead of St rigis. Sheraton Zhuhai is good ,it has st rigis level management . St rigis Zhuhai has Fairfield level management. Btw, this report is just a beginning.…
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 5 Dec 2021
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We feel extremely sorry that we missed the opportunities to offer you a memorable experience. I truly understand your disappointment as well as your expectations to enjoy the luxury service. Thank you again for taking your time to share your valuable feedback and we can ensure that we will exceed guest expectations in the future. On behalf of the House of Astor in Zhuhai, thank you for giving us the opportunity to improve and we look forward for your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly I have been back and forth to decide which hotel I should stay in Zhuhai during this COVID period. Safety and hygiene is my biggest concern, so I decided to stay with a brand I know before I move to Macau. The truth is that I made a right decision. I've got a very good connection with Austin from concierge before my arrival, he and his team helped to well coordinate my transportation and room arrangements. It wasn't an easy trip for me, with carrying two pieces of heavy luggage. Thanks to Austin and the driver Mr. Yang for waiting for me at the train station, making my arrival so smooth. I was also lucky enough to be welcome by Louis, thanks again for the warm greetings. Story did not end. I found big surprise in my room that nice photos of mine and my friend were set with simple nice amenities. I have to say its all about people caring, thank you for making all these home feelings for me. It would not be an easy day for me, saying good bye to my home place and friends after 12 years to continue move to another city, but all these small touches were a super accompany. Thank you again, will definitely come back.…
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 19 Aug 2021
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Who can stop themselves from being wowed when the rooms in this St. Regis hotel slowly turn on? At least I cannot. For many St. Regis or Ritz-Carlton hotels, "luxurious" or "grand" may already be enough to describe the atmosphere there. However, these two words are certainly insufficient for St. Regis Zhuhai. "Majestic" may be the more appropriate word. St. Regis Zhuhai does not spare any effort on its journey to be as classy as possible. Its rooms have the beautiful color match of porcelain white and jade green. The designers have also very delicately injected many beautiful stately artistic elements across the entire room. Even a simple soap stance in the bathroom can attract me to take it up and marvel at its gorgeousness, not to mention the beautiful chandelier and cocktail set there. St. Regis Zhuhai is the most luxurious hotel I have ever encountered that is not yet luxurious to the extent that vulgarity comes. Also worth mentioning is the panoramic view from the rooms: positioned on the highest section of the second tallest building in Zhuhai and Macau, the rooms of St. Regis allow guests to comfortably enjoy the grand skyline of both cities from the sky. It is easy for such a classy architectural and interior design to give guests a feeling that it is a hotel without temperature. Fortunately, the ladies and gentlemen at St. Regis Zhuhai are very warm and heat up the cold environment. Everyone I encountered at St. Regis Zhuhai clearly had a strong passion to help, and they all managed to do that efficiently but, still, really warmly. For instance, I was honored to meet Jasmine during check-in, who was super sweet and friendly. The conservation with her brought me a great sense of being back home after one good day of transportation. At St. Regis Zhuhai, I also met Sherry, the most elegant and delicate butler I have ever encountered. Thank you so much for guiding me to every corner of the room in such a friendly and tender manner despite the late hour. You made me feel being cared and this feeling is really precious that only the most exclusive hotels can offer. Thank you, Sherry! I have never imagined a city as small as Zhuhai can have such a marvelous and refined hotel with such a big team of professional talents. The crown of the hospitality industry in Zhuhai should go to you, St. Regis Zhuhai! I look forward to coming back soon.…
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 9 Aug 2021
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Jasmine and Sherry, that means a lot to them. Thank you again for your feedback and support，we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thanks to the swift and seamless taxi arrangement provided by the concierge team, I was able to catch a train leaving in 21 minutes. The concierge’s helpful attitude and resourceful skills have made the impossible possible. My sincere thanks to Hardy Gao and Austin Zhong for providing first-class and passionate services. If this happens in most other hotels, I would have surely missed the train.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 17 May 2021
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We are grateful that we chose the Saint Regis Zhuhai for a birthday party as it has certainly become the best birthday experience ever. We stayed at the suite overlooking Macau. It was just UNREAL - I think the images speak better for themselves. We would like to extend many thanks for the hotel staff: Bianca, who planned and organised everything; Jim, who took care of us at the buffet; and other staff who showed us incredible hospitality and professionalism. We had a great time and are looking forward to staying here again!! 先生的生日派对，选择了在珠海的名片——瑞吉酒店举行。奢华的装修和硬件让人感觉置身皇家贵族，高层独享一览无遗的澳门海景，不时还有大堂传来的淡淡芳香。工作人员总是热情和面带笑容地打招呼，迎接和协助我们。 这回我们奢侈了一番，入住的是瑞吉套房。我实在无法形容房间的惊艳程度，我想图片能够更好地表达它。浴缸正对着镜面，竟然是一部电视。先进崭新的电视和音响系统，容许我们增添更浓厚的娱乐气氛。 餐厅的选择很多，食材很新鲜。晚来的朋友想吃龙虾但当时已被拿完，和一位女员工说明后，竟然很快从厨房做好并给我们上了一整个完整的龙虾。还给我们准备了巧克力生日蛋糕，非常有心。 先生非常感激我的选择，感言词性给予了他莫大惊喜。如果满分是10，我想我们必须要给瑞吉11分。 最后，尤其感谢全程精心计划派对和布置房间的酒店员工Bianca女士，以及在自助餐厅里对我们无微不至照顾的经理Jim先生及其团队。 期待下次再会。…
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Date of stay: April 2021
Service
Room Tip: Luxury Facilities, Royal Experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 27 Apr 2021
Dear AnnieBlevins, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is facing to the sea and Macau. We had an amazing experience there, especially in the lobby lounge. The view is beautiful and the pastry are delicious. The drinks from Alarak were makable, and his service as well. What’s more, the Austin, Johnny, Peter and Bianca are extremely nice.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 29 Mar 2021
Dear 379liuz, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Alarak, Peter Austin, Johnny and Bianca, that means a lot to them. Thank you again for your feedback and support，we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel may have the best facilities and maintenance in mainland China, but their services are the worst I ever had. On the 15th night, I order some food delivery to the hotel. When the driver arrived he told me the staff at the main lobby was not allowed to put the food inside of the lobby. I just went downstairs to pick up my food, but I saw there was a barbeque delivery put on the concierge desk. I feel that I might fall into some unfair situations. I called the service center to ask why food delivery could not put into the lobby? She said caused by safety considerations. I mentioned why I saw another food delivery put on the deck which is inside of the lobby. She said another customer signed an indemnity form so he had the right to put the food inside the lobby. I asked her to send me the same form immediately I also want to sign it, after 35 mins, a concierge officer sent it to my room. Although I signed the form, I still had some doubts about it. The form only mentioned if I bring and eat the food delivery inside the hotel，they will not respond to any negative consequences caused by the food delivery ，but not mentioned the duty of the concierge at all. It‘s just about the outside food， but my concern was why the food cannot put in the lobby. I made an assumption based on the form I signed that if I pick up the food directly from the driver and eat it in the hotel, the hotel has the duty to respond any negative impact caused by the outside food. Because I don't need to sign the form if I pick up my food directly, the hotel still has the responsibility for my food safty. It makes sense, right? Another assumption is that if the document I signed which also signed by other customers is a common form，would they need 35mins to prepare？ Moreover，I order another food delivery before I check out，and my food is still put outside of the hotel. I obey the hotel rules that signed the form and put my room number and name on the receipt of the delivery. However, there is nothing different since I signed the form. It proves St.Regis Zhuhai does not do as they said, they give me the rules but they don’t obey the rules at all. They tried to rationalize their mistake rather than making an effort to change it. I think fair, justice and honest should be the basic principles for all industries, but St.Regis Zhuhai did not make me saw any of these in their services and operations.…
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 18 Jan 2021
Dear Valued Guest, Thank you for choosing the St. Regis Zhuhai for your recent travels to Zhuhai and taking the time to share your valuable feedback with us.We feel extremely sorry that we missed the opportunities to offer you a memorable experience. I truly understand your disappointment as well as your expectations to enjoy the luxury service. Actually in consideration of the guests' safety we suggest guests to pick up the take-away food personally, and we are sorry for bringing you a lot of inconvenience. Pleaes rest assured that we will share your comments to our staff and try our best to improve our service process. Thank you again for taking your time to share your valuable feedback and we can ensure that we will exceed guest expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A few partners of mine and I hosted a networking event at St.Regis’s 41st floor (Indoor bar) on December 12th of 2020. Have to be completely honest, the whole event ran so smooth that it went beyond my expectations, and I have to mention Bianca and Zoer who are the loyalty manager and bar manager here for the effort and professionalism they have supported and shown while I was preparing for the event and during the event’s operation. The food and beverages were simply amazing, and the catering service was great. We invited around 50 people and almost everyone of them complimented the overall environment of the event. Looking forward to host another event at St.Regis soon! Maybe On the 71st floor sky bar next time!
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Liam Zhang, Marketing at The St. Regis Zhuhai
Responded 4 Jan 2021
Dear Valued Guest, Thank you for choosing the St. Regis Zhuhai for your recent travels to Zhuhai and taking the time to share your valuable feedback with us.We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Bianca and Zoer, that means a lot to them.Thank you again for your feedback and support，we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$162 - US$208 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongZhuhai
NUMBER OF ROOMS
251
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Claim Your Listing Frequently Asked Questions about The St. Regis Zhuhai
Which popular attractions are close to The St. Regis Zhuhai?
Nearby attractions include The House of Dancing Water (5.4 km), Skycab Cable Car (Wynn Palace) (5.7 km), and Performance Lake at Wynn Palace (3.0 km).
What are some of the property amenities at The St. Regis Zhuhai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The St. Regis Zhuhai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Zhuhai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The St. Regis Zhuhai?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao, Lotus Palace, and Brasserie at Parisian Macau.
Are there opportunities to exercise at The St. Regis Zhuhai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The St. Regis Zhuhai have airport transportation?
Yes, The St. Regis Zhuhai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Zhuhai?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Zhuhai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to The St. Regis Zhuhai?
Many travellers enjoy visiting Our Lady of Penha (2.3 km), Mandarin's House (2.2 km), and Ruins of St. Paul's (3.4 km).