Pullman Zhuhai
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Avg. S$179 /night, 12/14 - 12/15
S$214
per night
S$162
per night
S$109
per night
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About
#6 of 374 hotels in Zhuhai
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in downtown Zhuhai, Pullman Zhuhai is part of a modern mixed residential commercial complex. The hotel has 268 well-appointed rooms, an all-day dining restaurant, lobby lounge, fully equipped fitness centre, spacious banquet facilities and even achapel for weddings on the terrace.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Shuttle bus service
Car park
Fitness / spa changing rooms
Sauna
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Outdoor dining area
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Centrally Located
Mountain View
Languages Spoken
English, Chinese
Location
No.2029 Jiuzhou West Avenue, Zhuhai 519000 China
Name/address in local language
Getting there
808 Restaurants
within 10 kilometers
351 Attractions
within 10 kilometers
Reviews
Traveller rating
- 592
- 87
- 25
- 10
- 10
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
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Detailed Reviews
Pullman hotel is the one to book a second stay without hesitation. The personal welcome on my and my wife arrival, the room upgrade and welcome gift showed his appreciation. Special thanks for Mr. Zhong, the front desk will always arrange suitable and affordable transport for me. The staff are friendly, helpful and, above all, caring their guests. It is making a stay at this Pullman hotel particularly enjoyable. This hotel manages to continue to guarantee health and hygiene during COVID-19, without you as a guest experiencing any inconvenience. The rooms are comfortable, spacious, neatly clean and sufficiently equipped with everything you need during your stay. The restaurant is spacious and provides a wide range and varied breakfast.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Pullman, Owner at Pullman Zhuhai
Responded 22 Aug 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again. Best Wishes~
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s definitely a wonderful hotel very good service and location. The staff here treat me very well and do look after me for the whole stay. Everytime we passed by the lift corridor, the reception always greet us no matter day and night.
Breakfast is very nice in the hotel as well l love their noodles its probably the best i ate in china hotels.
Breakfast is very nice in the hotel as well l love their noodles its probably the best i ate in china hotels.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Zhong, Guest Services / Front Office at Pullman Zhuhai
Responded 24 Nov 2022
Dear Kawai, Thank you very much for having you stay with us at Pullman Zhuhai. What a pleasure it was to read your fantastic feedback on our hotel. It is great to learn that you have had such a memorable in Pullman Zhuhai. We appreciate your recognition for their efforts of ensuring you all had such an enjoyable experience. Please do visit us again in the near future, we also look forward to welcoming you back Pullman Zhuhai soon! Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying in many Pullman hotels in other part of the world and China. And I would said this is the best Pullman hotel as the standard of service and cleanliness are top notch for such hotel standard. the staffs are well trained and the rooms are very clean. hotel food is among one of the best in China hotel for foreigners and the location is situated in a very modern part of Zhuhai. thumbs up for the management running the hotel
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Pullman, General Manager at Pullman Zhuhai
Responded 7 Jan 2021
Dear tttango7 , We very much appreciate your comments regarding your stay at the Pullman Zhuhai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is excellent but the service and all the facilities is not worthy. First of all, Front Service Agent offered us a free upgrade because I am traveling with my friend who came to Zhuhai for the first time, which I am really appreciate that. But I don't think staying in this hotel gave her any good memory. The air condition of my room has noise all night and in the morning around 6:00 there's many staff and guests at the corridor talking loudly and the guest who stayed next to my room always opens the door of his room but the sound of his door closing is also a noise for us because we can hear it from our room and the sound of if would make you feel like it's your door being open and closed by someone else, which makes me cannot sleep all night. And we asked for HDMI cable at night, GSC replied that they already borrow them out to other rooms so I said if you have one, please hold one for me. In the next morning, my door was knocked on to send me a cable which I ask for even when I turned on DND. I thought they will just hold it for me until I turn off DND or wait until I call GSC instead of waking me in the morning. Anyway, I don't really feel comfortable staying here. The room is ok but there's noise from the air condition and the room next door. The swimming pool is a bit too small but the water is clean which is excellent. The service I received is not up to my standard but I think Katrina who helped me to check out really offered me the best service which is that she smiled and she helped me with my check in efficiently.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Pullman, Owner at Pullman Zhuhai
Responded 14 Jul 2021
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. We hope see you again, Best Wishes!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and her daughter stayed at the hotel for a birthday celebration.
The room was just amazing and they were so happy. The service over the weekend was so professional and efficient
They enjoyed a lovely meal at the in-house buffet dinner where the food was absolutely amazing and plentiful.
I thank the team for looking after my friend and her daughter . Cheers
The room was just amazing and they were so happy. The service over the weekend was so professional and efficient
They enjoyed a lovely meal at the in-house buffet dinner where the food was absolutely amazing and plentiful.
I thank the team for looking after my friend and her daughter . Cheers
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Zhong, Guest Services / Front Office at Pullman Zhuhai
Responded 14 Nov 2022
Dear John, Thank you very much for having you stay with us at Pullman Zhuhai. What a pleasure it was to read your fantastic feedback on our hotel. It is great to learn that you have had such a memorable weekend for your friends. We appreciate your recognition for their efforts of ensuring you all had such an enjoyable experience. Please do visit us again in the near future, we also look forward to welcoming you back Pullman Zhuhai soon! Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
I checked into the hotel at the end of March. The room type was upgraded on the same day. The gold card holders were given welcome fruits and cakes. It was a very pleasant stay.
But first, I found that the paper towels in the bathroom were not replaced with new ones. They were half used by the previous guest. The second thing was that the bathtub was very dirty. There were floating objects all over the bathtub after the water was turned on. I called the housekeeping staff, but they denied that they had not cleaned it. They flushed it away the first time, but I took a photo before calling them. Then the housekeeping staff blamed the water quality, but the second time they flushed it, it was very clear.
Thank you for the upgraded room type and cake, but the room hygiene is not as good as a boutique business hotel.
Btw, I sent two emails (FO11 & PR) to inquire about the restaurant consumption points afterwards, but I didn't get a reply.
But first, I found that the paper towels in the bathroom were not replaced with new ones. They were half used by the previous guest. The second thing was that the bathtub was very dirty. There were floating objects all over the bathtub after the water was turned on. I called the housekeeping staff, but they denied that they had not cleaned it. They flushed it away the first time, but I took a photo before calling them. Then the housekeeping staff blamed the water quality, but the second time they flushed it, it was very clear.
Thank you for the upgraded room type and cake, but the room hygiene is not as good as a boutique business hotel.
Btw, I sent two emails (FO11 & PR) to inquire about the restaurant consumption points afterwards, but I didn't get a reply.
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Date of stay: March 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pullman Zhuhai is the best hotel I have ever stay in the past 5 years in town. Service is excellent and thank you for arranging the amenities and cake to me and my friend when they knew we were celebrating my birthday.
Front desk was very helpful and assisted us to print some missing documents. The service was exceed our expectations!
Front desk was very helpful and assisted us to print some missing documents. The service was exceed our expectations!
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Zhong, Guest Services / Front Office at Pullman Zhuhai
Responded 14 Nov 2022
Dear Carina, Thank you very much for having you stay with us at Pullman Zhuhai. What a pleasure it was to read your fantastic feedback on our hotel. It is great to learn that you have had such a memorable stay for you. I will ensure I share your compliments with our Front Office team. We appreciate your recognition for their efforts of ensuring you all had such an enjoyable experience. Please do visit us again in the near future, we also look forward to welcoming you back Pullman Zhuhai soon! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice view, nice food and nice facilities. I will stay here again when I have time. And the fount desk staff are friendly and thoughtful. They help my wife and I make a booking for dinner and recommend us where can buy souvenirs. Really appreciate it.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Zhong, Guest Services / Front Office at Pullman Zhuhai
Responded 17 Nov 2022
Dear Calvin, Thank you very much for having you stay with us at Pullman Zhuhai. What a pleasure it was to read your fantastic feedback on our hotel. It is great to learn that you have had such a memorable in Pullman Zhuhai. I will ensure I share your compliments with our Front Office team. We appreciate your recognition for their efforts of ensuring you all had such an enjoyable experience. Please do visit us again in the near future, we also look forward to welcoming you back Pullman Zhuhai soon! Best regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location in the heart of busy city. Well appointed rooms and the outdoor restaurant looked great too. Overall the highlight of our stay lies in the excellent customer service whom made us feel incredibly welcome with warm and inviting attitude.
All the staffs were friendly and helpful. Just cannot wait to stay again in the near future.
All the staffs were friendly and helpful. Just cannot wait to stay again in the near future.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Zhong, Guest Services / Front Office at Pullman Zhuhai
Responded 24 Nov 2022
Dear Herman, Thank you very much for having you stay with us at Pullman Zhuhai. What a pleasure it was to read your fantastic feedback on our hotel. It is great to learn that you have had such a memorable in Pullman Zhuhai. Please do visit us again in the near future, we also look forward to welcoming you back Pullman Zhuhai soon! Best regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying at this hotel for years when I go to zhuhai for work and I have seen its improvement over the years. What I appreciate most is the rich breakfast and the courtesy of the housekeeping staff. The interns (concierge, restaurant etc.) leave something to be desired but are still willing. Lately, all Google-related apps are also working with hotel Wi-Fi, which makes your stay more enjoyable with facilitated communications.
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Review collected in partnership with Accorhotels.com
Automatically translated
Date of stay: November 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While I cannot address your answer directly, I can tell you that the tv in the rooms are flat screen, presumably smart tv's. They are mounted on the wall so I never looked on the back for connections.
There are connections at the desk for USB and/or HDMI to connect to laptops. In addition, the Wifi is pretty fast and allows for connectivity in the room to sites that are otherwise blocked or restricted in mainland China.
WingSee 您好,
酒店现周日自助晚餐198元一位，4-12岁儿童100元一位，4岁以下免费；自助早餐时间为6:30-10:30AM(平日）6:30-11:00AM（周末）；自助晚餐时间为6:00-9:00PM.
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PRICE RANGE
S$105 - S$164 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Novotel Zhuhai
LOCATION
ChinaGuangdongZhuhai
NUMBER OF ROOMS
268
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Pullman Zhuhai
Which popular attractions are close to Pullman Zhuhai?
Nearby attractions include Performance Lake at Wynn Palace (5.1 km), Skypark Macau Tower by AJ Hackett (6.0 km), and Chapel of Our Lady of Penha (5.5 km).
What are some of the property amenities at Pullman Zhuhai?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pullman Zhuhai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Zhuhai?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Zhuhai?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Pullman Zhuhai?
Conveniently located restaurants include Copa Steakhouse, The Conservatory, and Gordon Ramsay Pub & Grill.
Are there opportunities to exercise at Pullman Zhuhai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Pullman Zhuhai?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Zhuhai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Zhuhai?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Pullman Zhuhai?
Many travellers enjoy visiting Mandarin's House (5.1 km), Ruins of St. Paul's (4.1 km), and Monte Forte (Fortaleza do Monte) (4.2 km).