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Building 9, No.177 Jida Jingshan Road, Xiangzhou District Jida, Xiangzhou District, Zhuhai 519000 China
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Traveller (583)
Dining (133)
Room & Suite (70)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 27/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Zhuhai Marriott Hotel
Updated 27/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 747 hotels in Zhuhai
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Chinese
Hotel links
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718Reviews12Q+A19Room tips
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Campsay upon Crooked wrote a review Jun 2021
Houston, Texas509 contributions43 helpful votes
I could not stand with this hotel, so I requested a full refund and left the hotel once I stepped inside the room. The first time I needed to do so! Let's start at the beginning. I spoke Mandarin to the lady at the check-in desk (who I know can speak perfect Mandarin as I heard her speaking it with her colleagues). Still, she kept on replying to me in Cantonese. Why? Can't you use a language that you know while the guest prefers? I had already signaled her that I preferred to speak Mandarin as I continued speaking in Mandarin after her Cantonese response. Does Marriott Zhuhai do that just to make guests feel difficult? Fine, that is not a huge problem. The huge problem started to emerge once I entered the room. The room was so obviously under-maintained. Even the TV menu was covered with a layer of ash! Not to mention the room cannot be smaller. However, what was worse was that the room I booked was a sea-view room, but all I could see was a bunch of run-down buildings. I immediately called the front desk, and they told me to go closer toward the window, look at the corner, then the sea view would be there. Bomb! Magic! Is it what Marriott Zhuhai thinks a sea-view would be like?! A room with absolutely no view over the sea from any normal angle and can only see the sea from a particular angle at a specific corner of the tiny room! Is this a sea-view room? Can you call a room located in New Jersey with a little bit of view of the tip of NYC One World Trade Center as "Manhattan skyline room"? I explained it very politely to the front desk, but guess what they replied. "Actually, we have already arranged you with a room on a higher floor..." they told me. Oh, then should I say thank you? No matter how high the room is located on, do not call it a sea-view room if it has no sea view! You cannot give me a van when I am buying a sports car, no matter what color that van is! I told her that I really could not accept this room when what I was sold with was a sea-view room. I told her that this is actually a deceptive act. She apologized (very probably according to her SOP), then spoke nothing. I had no choice but asked if they could refund me so I could leave. She held me for thirty seconds when she talked to her manager; then, she told me to go down to the lobby to give back my room key. So I did, and left the hotel. I was shocked. Requesting a refund and leaving the hotel is the strongest signal a guest can send to the hotel that we are not satisfied with the hotel. Any hotel that values its guests would definitely look into this issue very seriously. At the very least, they would send their manager to talk to the guests to better understand why the guests get so angry and to apologize. However, very interestingly, the management of Marriott Zhuhai simply asked her subordinate to tell me I was welcomed to leave (I have all the reasons to suspect that the manager had never had any intention to learn more about this issue with me). The lady on the phone even stressed to me that I needed to go down to the lobby myself to give them back their loving room key (not sure if it is what her manager told her to stress. If it is, then further confirms that this hotel does not value its guests). Of course, the lady at the reception simply took that key and said I was then free to go. Throughout the entire process, the entire Marriott Zhuhai team showed no attempt to understand why they fail; offered no apology; had no intention to save my vanished expectation about the hotel. At last, I went down alone, returned the key to them (I need to stress again that the lady receiving the key had no smile, no apology, no communication, just "okay, you are good to go". Even the bell person ignored me. That is actually really disgusting because I can feel that they did it intentionally: I came out from the hotel with other hotel guests. The bell person only greeted them and did not even look at me. After opening the taxi door for them, he returned to the lobby immediately, as if I was not there. The only message I got from the hotel is: why don't you just leave... I believe this experience reveals at least two quite severe problems. Firstly, the hotel management refuses to recognize that they are promoting their property in a perhaps deceptive way. Secondly, the entire team, from the hotel to the bell person, does not value their guests; in fact, they even intentionally embarrassed the guest who made a very reasonable complaint. This is far far below the standard of the Marriott brand. Or, more precisely speaking, it is even up to the standard of a basic hotel; at least guests would get the most basic respect in a basic budget hotel. All Marriott Zhuhai cared about is perhaps just their room key...
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Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lbl8878 wrote a review Dec 2020
Hong Kong, China14 contributions16 helpful votes
Rooms are comfortable, front desk is helpful, breakfast is good. But good luck getting room service if you want to eat in your room! Ordered, food came in late and wrong, when they brought the correct order 30 mins later they had kept the same cold fries, no mineral water available, tiny portions,when I tried to order more food they said the kitchen was closed ! ( after 8 pm) . The manager helpfully suggested mc Donald s next door :)
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 新骏景 万豪, 营销 at Zhuhai Marriott Hotel
Responded 7 Dec 2020
The honored guest, thank you very much for sparing valuable time to provide us your suggestions. During your experience this time, we sincerely apology that we have failed to provide the most comprehensive service for you, and will try our best to improve in the future. You are welcome to continue providing your valuable comments and suggestions for us, in order to help us to provide the wonderful experience, at the same time, improve the service standard of our brand. Thank you again for your supporting to the Marriott Group.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guangzhou, China146 contributions44 helpful votes
We decided to go on a family weekend away from Guangzhou and chose the Marriott as we are titanium members. First off, they did not have our second room ready until 5pm because they did not want to inconvenience the person that had overridden on their stay. Then when we checked in the hallway was full of cigarettes smoke- this was the case for 2 days in a row , heavy smoking allowed in the hotel and no hotel staff to remedy the issue. They only said “if we see them smoking we will let them know it’s not allowed”. We asked the room Ayi and front desk to help fix the issue and instead of taking care of the rule beakers they said they could move us to another room ( inconveniences us again instead of the people that are just taken full advantage of the hotel not respecting other guests). Then the men’s spa was not in service, only cold water in the jacuzzi, the room was cold and the heater only would reach 21C. Their excuse was “ because of covid” we are short staffed. But then when we went to eat at the breakfast they confine the guests to sit close and not spread out . We asked to sit away from the crowd and meet the window. They declined our request. Later a couple coughing repeatedly and blowing their nose sat just beside us while another couple asked the host to sit at the window area and they were permitted to sit there in the safer area not crowded away from the coughing group. The food at the Chinese restaurant was actually very nice but unfortunately the service was very slow and lacking, even bringing us an entree as we were leaving and paid the bill. The Japanese restaurant took our reservation and upon arrival they then decided to let us know “ oh btw, we don’t have any salmon but we have avocado”. The restaurant staff could learn more hope to have better communication and less gruff and less than hospitable disposition. Ask as we ordered the Chinese tea service we noticed that all others ordering the special tea that they were served properly with the hot water kettle and burner but we were not and had to keep asking for hot water . It was very off putting because we wanted to experience the high level tea service as the others and then just felt very unprofessional and not nice. A few friendly trained workers, Stephany, Will, the male restaurant manager at the Man Ho restaurant, the spa attendant in the female lockers, the room attendants for the 25th and 28th floor. Many others are coming across less than desired , especially from a Marriott brand hotel. Also upon making the restaurant reservation with the front desk they also let us know that we should indeed make yet another room deposit ( in addition to the 2 room deposits that we already made) because we have spent so much money at the hotel and that we need to agree to add on more money to ensure our stay is secured for payment. This is the first time we have encountered this extra deposit. I would not recommend this hotel to spend a relaxing weekend with you let family. It seems it is more for business guests that their company has paid for their stay so they could care less as it isn’t their own hard earned money and precious family time using rare annual leave days to be treated like a dirt level aluminum foil member much less than our titanium status. As I am writing this trying to decompress from the rude brunch, there is loud hammer noises banging on the wall. Not able to take a short nap. Endless one start experiences encountered here. I would hope to have received a better visit as this is a Marriott hotel.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from 新骏景 万豪, 营销 at Zhuhai Marriott Hotel
Responded 7 Dec 2020
The honored guest, thank you very much for sparing valuable time to provide us your suggestions. During your experience this time, we sincerely apology that we have failed to provide the most comprehensive service for you, and will try our best to improve in the future. You are welcome to continue providing your valuable comments and suggestions for us, in order to help us to provide the wonderful experience, at the same time, improve the service standard of our brand. Thank you again for your supporting to the Marriott Group.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
peter wrote a review Jul 2020
2 contributions
Very new and luxurious type of hotel and it is in a quiet area but it can walk just a few minutes to a large shopping mall with various of the restaurant,very very convenience,best restaurant ,I will stay again for my next Zhuhai visit.
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Review collected in partnership with 单个酒店
Date of stay: July 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 新骏景 万豪, 营销 at Zhuhai Marriott Hotel
Responded 19 Oct 2020
尊敬的客人,感谢您抽出宝贵的时间与我们分享您的入住体验。珠海新骏景万豪酒店位于吉大中心区,坐拥景山公园、海滨公园,可远眺澳门,俯瞰珠海渔女,出行极其便利。目前,酒店大堂吧正推出秋冬季下午茶,明星爆款自助餐也已重磅回归,大量优惠等您来,欢迎到店咨询。再次感谢您对我们的喜爱,我们将诚挚期待您的再次光临。
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ro desi wrote a review Mar 2020
London, United Kingdom19 contributions10 helpful votes
Ive stayed in this hotel in june 2019, it s nice hotel confortable rooms delecious breakfast, perfect location near to gardens brach and big stors. The staff are also nice and friendly, but the frint desk didnt give me back my 1000Y zs deposit, i sent many emails they said that it s done but no they didnt, they sent a paper as proof but it not signed by me so it not a proof. Dont leave the hotel before you are sure that your deposit are really back.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Companion810169, Manager at Zhuhai Marriott Hotel
Responded 9 Mar 2020
Dear Sir / Madam, Greetings from Zhuhai Marriott Hotel and thank you for your compliments and sharing your concern. Please kindly let us know your stay information for us to further check the issue out. E.g. your full name, confirmation number, check in and check out date etc. Please accept our sincere apologies that the issue may late reply as the Novel Coronavirus issue happened all over the world, we will let you know the result once the hotel operation back to normal. Besides, please reach me via coco.xu@marriott.com to easy conmunication with us. Thanks and Best Regards Front Office Manager Coco Xu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hohoho wrote a review Jan 2020
Wichita Falls, Texas162 contributions195 helpful votes
Average hotel with slightly above average service. Blend in with all the other Marriotts in Asia. Good value for the money and nearly one third of the price of JW Marriott in Macau which is just 10 miles away. The room cost around a hundred US dollars so one cannot find fault with it. Executive lounge is deserted but does offer decent food and refreshment. Even has noodles in morning.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Companion810169, 客户关系经理 at Zhuhai Marriott Hotel
Responded 18 Jan 2020
Dear guest, thank you for choosing Zhuhai Marriott Hotel as your accommodation for this trip and sharing your stay experience with us. Meanwhile, we appreciate your favorable comments on the professional services of our hotel. We will share your recognition within our team, which will motivate us to achieve greater success.Thank you again for your valuable opinions and suggestions. We sincerely hope to meet you and your family again!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rogier wrote a review Dec 2019
Amsterdam, The Netherlands120 contributions68 helpful votes
This hotel had a spacious room with certainly modern interior, a large nice and comfy bed. Staff was friendly and the room service was good. The fruit platter is very good from the menu. Enjoyed my stay here, will stay here again.
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Date of stay: November 2019
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Companion810169, 客户关系经理 at Zhuhai Marriott Hotel
Responded 22 Dec 2019
Dear guest, thank you for choosing Zhuhai Marriott Hotel as your accommodation for this trip and sharing your stay experience with us. Meanwhile, we appreciate your favorable comments on the professional services of our hotel. We will share your recognition within our team, which will motivate us to achieve greater success.Thank you again for your valuable opinions and suggestions. We sincerely hope to meet you and your family again!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can D wrote a review Dec 2019
Istanbul, Turkey22 contributions7 helpful votes
She made it happened. She gave all the information like she is from Macau including where to go, how to go:) We are too lucky to meet with her and helping us. Thank you for making our vacation flawless!!!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Companion810169, 客户关系经理 at Zhuhai Marriott Hotel
Responded 15 Dec 2019
Dear guest, thank you for choosing Zhuhai Marriott Hotel as your accommodation for this trip and sharing your stay experience with us. Meanwhile, we appreciate your favorable comments on the professional services of our hotel. We will share your recognition within our team, which will motivate us to achieve greater success.Thank you again for your valuable opinions and suggestions. We sincerely hope to meet you and your family again!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chrislaw1971 wrote a review Oct 2019
Netley, United Kingdom22 contributions6 helpful votes
Stayed here in business for a total of 11 nights over a couple of different stays. After sampling almost every hotel brand worldwide with work, Zhuhai Marriott is where all other hoteliers should be sent for training. Great rooms, great location, amazingly attentive staff, executive lounge that means you can work with colleagues in a pleasant fully stocked room. Good restaurants etc etc Genuinely the best hotel for business I have stayed in
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Companion810169, 客户关系经理 at Zhuhai Marriott Hotel
Responded 27 Oct 2019
Dear guest, thank you for choosing Zhuhai Marriott Hotel as your accommodation for this trip and sharing your stay experience with us. Meanwhile, we appreciate your favorable comments on the professional services of our hotel. We will share your recognition within our team, which will motivate us to achieve greater success.Thank you again for your valuable opinions and suggestions. We sincerely hope to meet you and your family again!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lky.homme wrote a review Sep 2019
Hong Kong, China63 contributions35 helpful votes
This was my first time staying at Marriott in Zhuhai. I have stayed at Intercon and St. Regis before. To my surprise, the rooms are Marriott are quite comfortable and spacious. The room rates are reasonable for the kind of service and rooms you are getting. All the rooms are quite new and has an open bathroom which makes the room seems alot bigger. The location I think is great as it is only within a few minutes walk to many restaurants, supermarkets and of course, starbucks. You will find a nice shopping plaza just outside the hotel with everything you will need. It is I think more convenient than Intercon or St. Regis and with cheaper room rates. I would definitely stay here again for my next trip to Zhuhai.
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Date of stay: September 2019
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Companion810169, 客户关系经理 at Zhuhai Marriott Hotel
Responded 16 Sep 2019
Dear guest, thank you for choosing Zhuhai Marriott Hotel as your accommodation for this trip and sharing your stay experience with us. Meanwhile, we appreciate your favorable comments on the professional services of our hotel. We will share your recognition within our team, which will motivate us to achieve greater success.Thank you again for your valuable opinions and suggestions. We sincerely hope to meet you and your family again!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$103 - US$104 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongZhuhai
NUMBER OF ROOMS
328
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Frequently Asked Questions about Zhuhai Marriott Hotel
Which popular attractions are close to Zhuhai Marriott Hotel?
Nearby attractions include Jiuzhou City (0.1 km), Zhuhai duty free Market (0.2 km), and Zhuhai department store Plaza (0.2 km).
What are some of the property amenities at Zhuhai Marriott Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Zhuhai Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zhuhai Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Zhuhai Marriott Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Zhuhai Marriott Hotel?
Conveniently located restaurants include Tatsumi Japanese Restaurant (Zhuhai Marriott Hotel), Xue Yuan ShangHai Restaurant, and Shan Sheng RiShi ChuangZuo Indian Restaurant.
Are there opportunities to exercise at Zhuhai Marriott Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Zhuhai Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Zhuhai Marriott Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Zhuhai Marriott Hotel?
The staff speaks multiple languages, including English and Chinese.