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Sheraton Haikou Hotel

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Sheraton Haikou Hotel
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482 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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New York City, New York
Reviewed 2 weeks ago

This was more like a resort hotel and mainly for tourist who are traveling with a bus tour. This was about 40 min ride to the airport and cost about 250CNY. It is not close to anything and far from sites. The hotel was huge and the rooms were very nice. I was really impress by the huge space in...

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Helpful?
Thank Sylvia L
Management response:

Dear Sylvia, Thank you for taking the time to share your experience with us,We appreciate your valuable comments regarding transportation and brightness at night as your comments is the key to our continuous improvement. Kindly rest assured that we will reinforce staff training on English Communication to ensure our guests are well taken care of throughout their stay. Thank you...

Singapore
Reviewed 1 March 2017 via mobile

First time in Haikou Taxi driver quoted me CNY150 to get from airport to here. Made him switch on the meter which came up to CNY120. Not much difference I guess. Anyway hotel is huge- makes me feel like it's under staff, which is prob not true. I may have been upgraded, rooms are very nice with balcony. Bed is...

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Thank tan_wendy
Reviewed 10 January 2017 via mobile

Very nice hotel, similar to any resorts in Thailand or Malaysia, got a room with balcony, excellent view. Hotel is by the beach although the sand or water is not comparable to SEA resorts. A bike route leading to a public beach towards west of the hotel. Great treat dipping into the hot springs after biking.

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Thank Steven P
Shanghai, China
Reviewed 26 September 2016

I was staying at Marriott (which is the best) and visited Shangri-la and Mission Hill for lunch, and realize this Sheraton is by far the worst in the city and probably the most terrible Sheraton I have stayed in the past. I regret I have switched from the best to the worst, and I am surprised this Sheraton got high...

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2Thank HerbertLi
Beijing, China
Reviewed 23 September 2016

The hotel is nice in general, when you bear in mind the huge swimming pool with jacuzzis and the empty beach they have. There are no umbrellas or beach chair. The condition of the room is OK, but not that good. I had a rusty faucet in my bathtub. One of the biggest disappointments was their breakfast, especially the bread...

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1Thank rdinbj
Switzerland
Reviewed 13 August 2016 via mobile

I used the possibility to relax over weekend in Haikou while being on a business trip in HKG. The resort is quiet far away from the airport, but offers a great beach and pool landscape. The employees are very friendly. The suite is big and has an affordable price. I only can recommend and will return with family for holiday.

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Helpful?
Thank Peter C
Taipei, Taiwan
Reviewed 11 August 2016

Maintenance is ok, but not that good. I can see it's a old hotel. If you come for business, probably not recommended, if for private vacation, that's ok. No executive lounge for high level membership of SPG. Breakfast is average.

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1Thank Richard C
Reviewed 7 July 2016

Got a free stay because of poor weather and layover Positive: - Nice staff service while check in and out - Good variety of buffet food for lunch and dinner Negative: - Old and tired hotel, perhaps nearly 10 years - Poor location and far away from airport and downtown - No air con in lobby and public area also...

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Thank Andrew C
Cambridge, United Kingdom
Reviewed 21 May 2016

Pros -Wonderful extensive grounds, -very big and we'll maintained swimming pool -plenty of hot tubs at at a good temperature -leisure facilities open until 1pm -good sized rooms -excellent bathrooms with both shower and bath -good range of food food at the buffet breakfast both eastern and western foods -helpful staff a handful of which speak english Cons -poor location,...

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Thank Mely G
Reviewed 7 April 2016

Have stayed here for the 3rd time already. Overall a nice though rather large property. Rooms are generously proportioned with some signs of wear & tear. Biggest complaint is that the a/c just can't be set cool enough - had moved to different rooms but still same problem. The chinese restaurant Jade is quite good for dinner. The staff is...

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Helpful?
Thank tejavann

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Haikou Hotel, a magnificent beachfront resort, just 10 minutes away from the heart of the city. 40 minutes drive to Meilan International Airport and 2 international golf courses within a few minutes' drive. Contemporarily designed with guest utmost comfort in mind, all 341 rooms including 36 suites are exceptionally well appointed with luxurious touches throughout. All rooms are exceptionally well appointed with luxurious touches throughout which feature a spacious work area, high speed internet access, generous sized bathtub and separate rain forest style overhead showers. Six Food & Beverage venues present an endless array of culinary choices, including 3 restaurants and 3 bars: Jade, Breeze, Fusion, Seaview Lounge, Pinot Noir Wine Lounge, Pool Bar and 24-hour room service. With over 1,300 square meters for meeting and celebrating, Sheraton Haikou Hotel can accommodate events and special occasions from 10 to 600 guests. Including 2 pillarless ballrooms, 5 function rooms and a VIP room offer the functionality of breakout rooms for larger events or can be utilized for more intimate gatherings. ... more   less 

Additional Information about Sheraton Haikou Hotel

Address: No.136 Binhai Avenue, Xiuying District, Haikou 570311, China
Region: China > Hainan > Haikou
Price Range: $120 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Haikou Hotel 4*
Number of rooms: 341
Reservation Options:
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Also Known As:
Sheraton Haikou Hotel Haikou
Haikou Sheraton
Sheraton Haikou Hotel Hainan
Hotel Style:
#1 Top resorts Hotel in Haikou
#5 On the Beach Hotel in Haikou
#7 Spa Hotel in Haikou
#7 Best Value Hotel in Haikou
#8 Luxury Hotel in Haikou
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Haikou Hotel staff and other travellers.
1 question
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Dallas, Texas
8 months ago

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Questions? Get answers from Sheraton Haikou Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a higher floor 3 or above to avoid mosquitoes and you can watch the beautiful sunrise and sunsets over the ocean”
MelyG585, 21 May 2016 | Read review
“Rooms on the 2nd floor have easier access, as the front desk and main lobby is on the same floor.”
  • Pool view into the sea
834daniell, 22 Dec 2015 | Read review
“An ocean view on a higher floor can give you a more romantic feeling.”
philipha2015, 15 Sep 2015 | Read review
“Ask for Sea View and make reservation for one, they would not change me!”
HeadsUp737, 28 Jul 2015 | Read review
“Personally for a short stay I would choose a room in the upper floor close to the lobby;”
  • Truck generator
  • Room
Gfehren, 9 Dec 2014 | Read review
5 of 5