We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The staff are really nice and friendly, hotel facilities are suitable for families traveling with kids. We spent good time.
However, there are always small little things to share......
The housekeeper who did cleaning for room #1216 on the 5th Feb. was really nice, left...More
first time in sanya, best choice of Ritz in yalong Bay.Enjoy the beach all the day.Kids and old are all love in it. Wish more type of food in the hotel, that we can stay in hotel all the vacation! I will choose Ritz in...More
Review collected in partnership with The Ritz-Carlton Hotel Company
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
As background, this is not our first time to Hainan and nor is it our first time travelling to China. We were travelling as a couple, with my wife pregnant in the final trimester. We were therefore seeking a quiet but luxurious, stress free escape...More
9 Thank OzCol1981
Management response:Responded 7 February 2017
Dear Mr. OzCol1981,
Warmest Greetings from The Ritz-Carlton Sanya, Yalong Bay!
Thank you very much for taking time out of your busy schedule to share with us your constructive feedback and comments on TripAdvisor. We are most apologetic for the inconvenience caused by the group...More
We were really looking forward to this trip, given the raving reviews we were reading on Tripadvisor. We had high expectations that unfortunately were not met. After 5 days here, we left feeling disappointed and irritated rather than relaxed and energized.
Let's start with the...More
1 Thank hungryforrice F
Management response:Responded 20 January 2017
Dear Mr/Mrs hungryforrice F,
Thank you very much for taking your valuable time sharing your stay experience with us.
I sincerely apologize for the inconvenience caused by the large event we held during your stay. We should indeed have informed you in due time about...More
Went before Christmas break, overall experience is above average . Kid club main activities for below 7/8 years kids, attended turtle feeding lesson but disappointed to find only showing PPT. Breakfast is good but when pack and smoker smomjng opening in front of kids it...More
Management response:Responded 10 January 2017
Dear valued guest,
Warmest greeting from the Ritz-Carlton Sanya, Yalong Bay! Thank you for your valuable time sharing your constructive feedback and comments with us.
I am glad to know that overall you had a great experience in our resort. To provide each guest with...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$144 - US$330 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Business Hotel in Sanya
#3 Spa Hotel in Sanya
#3 On the Beach Hotel in Sanya
#3 Luxury Hotel in Sanya
#3 Family Hotel in Sanya
#9 Romantic Hotel in Sanya
#46 Best Value Hotel in Sanya
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, Marriott, Hotel.de, TripOnline SA, Cancelon and HotelQuickly so you can book your The Ritz-Carlton Sanya, Yalong Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.