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InterContinental Sanya Resort

418 reviews
#26 of 1,373 Hotels in Sanya
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Traveller (588)
Room & Suite (257)
Dining (131)
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Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“club room”(26 reviews)
“beer factory”(9 reviews)
“beach bar”(17 reviews)
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from InterContinental Sanya Resort
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Contact Info
Name/address in local language
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Reviews (418)Write a Review
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1 - 5 of 183 reviews
Reviewed 11 December 2017

The hotel is mediocre at best, and shows its age from every angle. I gave them a heads up that I'd be arriving a noon today and they said no problem. After a long travel day, I arrived at 12:45 and still had to wait...More

1  Thank Ben T
Response from Andreas K, General Manager at InterContinental Sanya ResortResponded 13 December 2017

Dear Ben T. , Thank your for having chosen our Resort for your recent visit to Sanya. We do apologize that the salmon was not prepared in a timely manner – we will look into this and see where this may be refined. Our team...More

Hotel's Favourite
Reviewed 27 October 2017

Spent a few days here as part of a travel industry event and was blown away. Many of the luxury chains that have set up shop in China have struggled to keep their level of service at the same as their other locations, but this...More

Thank ErickvanTil
Response from Andreas K, General Manager at InterContinental Sanya ResortResponded 1 November 2017

Dear ErickvanTil,   Thank you for your kind feedback, which we will happily share with our team.   We are further working on upgrading our services - from high speed and full wi-fi coverage, new food concepts to an excursion menu, allowing you to see...More

Reviewed 23 September 2017 via mobile

From the moment we checked in. All the staff are very obliging. The service team in restaurant and bar are very attentive and enthusiastic. The room was very nice, spacious with a stunning sea view. Breakfast has a good range of food and good service...More

Thank yokmj0322
Response from Andreas K, General Manager at InterContinental Sanya ResortResponded 26 September 2017

Dear yokmj0322 Thank you for choosing to stay at the InterContinental Sanya Resort for your recent vacation and for sharing your experience. We are happy to know that Jenny, Edward and William received your compliments which we'll pass on with pleasure and we'll share with...More

Reviewed 22 September 2017

I spent 4 days there with my family (3 adult, 1 teenager, 1 small kid) and we all enjoyed the refreshing view, nice hotel environment, especially the beautiful pools. Staff are nice and helpful. I do recommend to join the club as you can enjoy...More

Thank Leung P
Response from Andreas K, General Manager at InterContinental Sanya ResortResponded 26 September 2017

Dear Leung P, Thank you for having shared your valuable and kind feedback and for having chosen InterContinental Sanya Resort for your choice, of a Beach Resort vacation. We are glad to know that you have enjoyed our InterContinental Club with the scenery and services....More

Reviewed 17 September 2017

I have just spent a 7 day break at the Intercontinental Sanya and despite what you read in some of the comments on tripadvisor I can honestly say it was one of the most relaxing and professionally run resorts I’ve stayed at. I think the...More

Thank ethixman
Response from Andreas K, General Manager at InterContinental Sanya ResortResponded 20 September 2017

Dear Ethixman, It was wonderful welcoming you both at our InterContinental Sanya Resort and thank you for sharing your experience, which is very detailed and helpful for fellow travellers. We are humbled by your comments and appreciate your understanding of the local culture. Having said...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Beachfront
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Tennis Court
Adult pool
Details
Price range
US$116 - US$705 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Sanya
#4 Family Hotel in Sanya
#5 Business Hotel in Sanya
#9 Top resorts Hotel in Sanya
#24 Spa Hotel in Sanya
#24 On the Beach Hotel in Sanya
#25 Luxury Hotel in Sanya
#37 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$705 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Sanya
#4 Family Hotel in Sanya
#5 Business Hotel in Sanya
#9 Top resorts Hotel in Sanya
#24 Spa Hotel in Sanya
#24 On the Beach Hotel in Sanya
#25 Luxury Hotel in Sanya
#37 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (588)
Room & Suite (257)
Dining (131)
Pool & Beach (93)
Family and Play Areas (15)
Amenities (14)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
RLiang
14 December 2017|
AnswerShow all 2 answers
Response from Andreas K | Property representative |
Dear Guest, thanks for your comment. Sorry for the late reply. The private swimming pool of One Bedroom Villa is not heated. However, we also have outdoor heated swimming pool with good view for you to enjoy. We look forward... More
0
Votes
Ilovecat81
8 October 2017|
Answer
Response from Andreas K | Property representative |
Dear Guest, thanks for your comment. I am happy to tell you that we can offer the Free Gluten Menu and have already tailored a set menu for you. You may enjoy the set menu directly and also can choose some of them to order... More
0
Votes
Linzie S
8 October 2017|
AnswerShow all 2 answers
Response from Gerard-Stap | Reviewed this property |
There are seaside vilas with private swimming pool (outdoor, not heated) If you go to Sanya in Oct or Nov, the temperature is good enough to swim in swimming pool.
0
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Room Tips
"Choose when you visit carefully. Even the nicest hotel on the planet can be ruined by mobs of the wrong type..."
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"Book a club suite"
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"The club section is well worth the extra money."
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"Get rooms near to lobby avoid walking"
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